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Mark Thomas Ford

3098 Elm Rd Ext NECORTLAND, OH 44410-9271
1-877-483-42461-877-483-4246
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Tom Levak's goal was to make his family owned store a place where his customers could buy a vehicle knowing they received the best deal possible and the lowest payment av ... Read more
Tom Levak's goal was to make his family owned store a place where his customers could buy a vehicle knowing they received the best deal possible and the lowest payment available.Thus, that is where the name Home of Mr Low Payment was originally derived and the dealerships reputation as Mr. Low Payment began. Also,Mark Thomas Ford is the 1st Ford dealership in the Mahoning Valley to obtain Ford Motor Company's prestigious Blue Oval Certification award for excellence in customer satisfaction.

Why You Should Buy a Used Car From Us

Tom Levak's goal was to make his family owned store a place where his customers could buy a vehicle knowing they received the best deal possible and the lowest payment av ... Read more
Tom Levak's goal was to make his family owned store a place where his customers could buy a vehicle knowing they received the best deal possible and the lowest payment available.Thus, that is where the name Home of Mr Low Payment was originally derived and the dealerships reputation as Mr. Low Payment began.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.0
    Friendliness
  • 3.0
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 8 
ErinA4/05/2016 12:00:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:jason
I recently Purchased a 2015 Subaru from Jason @ Mark Thomas & could not be happier with the total experience. Everyone was great from sales, finance, management, & owner etc....this was my 2nd purchase from Mark Thomas but did some price comparisons & the pricing was more than competitive, the vehicle was in much better condition than competitors or even a couple private owners and could not even find a comparable vehicle. I would definately recommend them to anyone out car shopping!!
Jim9593/02/2016 09:00:54 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Bob Mines
Went to this dealer to look at a 2008 F-250 King Ranch. I was originally being helped by Jim Goddard, which seemed to be a decent guy. I told him I was interested in the truck, but it needed tires (low tread / dry rot), and the chrome on the grill had wrinkle up and was about to peel off. It also had a stereo that wasn't working. I asked Jim if he was going to be there the next day, and he told me 'no', and passed me off to Bob Mines. This is where it went down hill. I told Bob I was interested, but had concerns about the tires, the grill, and the fact the stereo didn't work. He acted like I was an idiot and had too much expectations of a used vehicle. He told me that it was a 'used truck'. I asked him if this was a 'take it as it is or leave it deal', and he told me they price their trucks accordingly, and that's why they sell so many. He had no interest in working with me to deal with the $100 grill and a set of tires. I walked him over to my Excursion I wanted to trade, and showed him the shiny flawless grill, and newer tires, and asked why I would want to trade him that for the F-250 in the condition they were trying to sell it in. I'm shocked this man's on the payroll. He lost the dealer a sale, and from looking at the reviews, he's caused the dealer to lose others. Such a shame. Of all the vehicles I've bought over the years, this is the first dealer that wouldn't work to make the vehicle right before it left the lot. This is more typical of small shady dealers you find, not of a major dealerships.
jrlucas3/29/2014 12:00:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kenny M
I had a great experience at Mark Thomas Ford. Kenny was super helpful, knowledgeable, and personable. He definitely sold me on the Fusion, and he was able to answer all my questions. I would definitely recommend working with Kenny and stopping at Mark Thomas for your next vehicle.
KathyandDave3/16/2014 01:40:38 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Levak Jr., Steve Bott
We'd been shopping for a used car for some time & stopped in at Mark Thomas. From the very 1st visit when we met Tom Jr (our salesman) the whole process here couldn't have gone smoother! Tom Jr. and their finance guy, Steve Bott both went above & beyond for us. It took a little while to find something we really liked (I'm a little picky...lol), but Tom Jr stayed in contact with us the whole time. Even when he thought he'd found the right vehicle for us, unfortunately the timing wasn't perfect, as my fiance had just had surgery. They held the car for us until we could come in. It was perfect! Tom Jr & Steve worked out the best financing & we love our new car!!! I'd recommend them to everyone!
barbaricyulper2/26/2014 11:37:29 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Jr.
I had seen the car I had been looking for on the used portion of their lot, and although my daughter and I were both sick with the stomach flu I didn't want to lose out on the car I'd been searching for - I called first to see if they could pre-approve me for financing before I came in and wasted my time. I explained that I liked the car but did not want to spend a great length of time in the dealership bc my daughter is a one year old - and sick (enough said). Tom really worked with me to see what he could do, was very friendly and was able to get me approved and get my car traded in for the amount I was expecting. I came in, test drove it, and got taken care of right away. Since it had just come on to the lot, the check engine light was on (which they had planned on repairing) and it was due for an oil change. They let me take it anyways and then made arrangements for me to come back with it and got me a rental until the repairs were completed. I had been to several lots and dealt with several people before coming here, and I had honestly lost faith in the chance of having a pleasant car-purchasing experience. I was pleasantly surprised that they were kind, did not play games with me or give me the run around, and legitimately just wanted to help me. And on top of everything else the car is beautiful, it is the best package you can get for the car I was looking at, the mileage was low and they were selling it for under kbb suggested retail value. This is my first time financing a car and I am extremely excited and satisfied with the whole experience.
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Mark Thomas Ford : CORTLAND, OH 44410-9271 Car Dealership, and Auto Financing - Autotrader