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Preston BMW

7830 Market StreetBoardman, OH 44512
1-888-530-95361-888-530-9536
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We are all about you - the customer. Our dedication to your satisfaction is second to none and we will do anything in our power to make sure you're happy. Our knowledge ... Read more
We are all about you - the customer. Our dedication to your satisfaction is second to none and we will do anything in our power to make sure you're happy. Our knowledgeable sales specialists can guide you through choosing the next car of your dreams and our financing department can make it all happen.

Why You Should Buy a Used Car From Us

We are all about you - the customer. Our dedication to your satisfaction is second to none and we will do anything in our power to make sure you're happy. Our knowledge ... Read more
We are all about you - the customer. Our dedication to your satisfaction is second to none and we will do anything in our power to make sure you're happy. Our knowledgeable sales specialists can guide you through choosing the next car of your dreams and our financing department can make it all happen.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 81 
jkreviewer201410/29/2014 09:00:10 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Scott Presco,Al Schwartz
I will never return to this dealership EVER again. Not only did I not buy a car, I was insulted and treated poorly by the finance manager Scott. They had an over priced vehicle (which is still there and they have since reduced asking price since they can't move it off the lot...) and were not willing to negotiate; they did not want my business, but I am so happy that it did NOT work out with them because I went to the BMW dealership in Pittsburgh 2 days later and drove off in my dream car which I enthusiastically paid $4,000 more for! During negotiation, they apparently did not like my offer (although I thought it was beyond fair considering the mileage), I asked them to reduce their price by $500 to close the transaction and make me feel good about the deal and make me feel like they wanted to sell the car; instead Scott offered to throw in a jacket (yes, he said I will throw in a jacket to make you 'feel better') with the transaction. This wasn't a $1,000 purchase where maybe a jacket was an appropriate sales tactic; it was $30,000 and my money was not appreciated here and because of their awful customer service and lack of business sense, they turned away a $30,000 transaction close to month's end AND insulted me. Furthermore, I went there with my sister (who could have been a future customer, but will also never return), nor Al or Scott introduced themselves or shook our hands which is basic business etiquette...DON'T BUY YOUR CAR HERE! Take your hard earned money elsewhere where you will be treated with respect... Preston dealership needs some serious improvement because these people are not representing the brand very well...
jfinizio4/29/2014 08:47:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eli Ruchtie
Great experience...excellent customer service. Very knowledgeable staff..no pressure and very accommodating. Went there several times to discuss, drive and research. Always found it to be the same experience.
Preston BMW responded to this review
5/06/2014
Thanks, jfinizio, for giving us 5 stars! We're glad you chose us to shop with. If you need anything else, don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Mananger
renald4/25/2014 11:17:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eli Ruchtie
We had previously visited a variety of brands and dealers to determine the right vehicle for our needs. After deciding on the BMW X3 XDrive 28i, we contacted dealers in our area with the preferred vehicle spec'd out. Preston BMW in Boardman, OH, and Eli Ruchtie in particular were the most responsive to our internet inquiry. After exchanging emails and a phone call or two, we visited them the next day to find that they had the exact vehicle specified, including color in stock. No compromises required and within a couple of hours, we drove off the lot with vehicle of choice. Eli Ruchtie was a pleasure to deal with, knowledgeable and professional. Scott Presco was equally impressive, straight forward and professional. Together they made the car buying experience enjoyable, and we highly recommend this dealership.
Preston BMW responded to this review
5/06/2014
Thanks, renald for giving us 5 stars! We're glad to hear you had an enjoyable car buying experience. We hope you love your new BMW X3 XDrive 28i! Sincerely, Stephanie Bates Customer Service Manager
mclem19723/20/2014 10:58:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Al Schwartz
Throughout the process I found Preston BMW and Al to be unlike typical car buying experience. They were upfront, helpful, and followed up without fail. Their price on the car and trade-in were not only fair but competitive and they kept their word throughout. I would not hesitate to recommend them.
Preston BMW responded to this review
3/28/2014
Thanks, mclem1972 for the 5 star review! We're glad you were satisfied with your experience working with Al and the rest of our team! If you need anything else, just give us a call! Sincerely, Stephanie Bates Customer Service Manager
Daliabassili3/03/2014 01:54:25 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Christie in service
Christie in service is EXTREMELY rude. 1st encounter I was supposed to pay a huge bill, she shoved me as if I'm cheap to ask about the details. Literally slammed papers @ catchier & told me she'll explain it to you!! Today I was directed to her office, as I opened the door I heard "OH BOY!!!" I told her "Why Oh Boy!!" She said oh it's a car I'm looking @, would you like Jason to help you? "Sure" I said!!!! What kind of employees are these! I don't think she trained before in McDonalds even how to treat customers!! I dealt with Acura of Boardman since 2002 with 218,000 miles on MDX. She should go train there how to be courteous, they call u by your name. Explain what should be done, how much it would cost, whether it's a must or can wait!! I thought BMW is a step up, yet service personnel is step(s) lower!! SHAME!!
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