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Spitzer Ford Hartville

543 West Maple StreetHartville, OH 44632
1-888-577-75201-888-577-7520

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

SPITZER FORD HARTVILLE IS A SVT CERTIFIED DEALER. PLEASE VIEW OUR OTHER ITEMS. THE SPITZER FAMILY CELEBRATED THEIR 108th ANNIVERSARY IN THE AUTO BUSINESS DURING 2012. ... Read more
SPITZER FORD HARTVILLE IS A SVT CERTIFIED DEALER. PLEASE VIEW OUR OTHER ITEMS. THE SPITZER FAMILY CELEBRATED THEIR 108th ANNIVERSARY IN THE AUTO BUSINESS DURING 2012. SPITZER BEGAN SELLING FORDS AT THEIR GRAFTON, OHIO HARDWARE STORE IN 1904. OUR MOTTO CONTINUES TO BE, "OUR WORLD REVOLVES AROUND YOU".

Why You Should Buy a Used Car From Us

You can trust Spitzer Ford Hartville, because we've been in the business for over 100 years. We work hard to offer our customers the best in pre-owned cars. We don't just ... Read more
You can trust Spitzer Ford Hartville, because we've been in the business for over 100 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today...we want you to come back in the future, too. Spitzer Ford Hartville also arranges financing, warranties and service contracts. Serving Hartville, Alliance, Canton, Akron, Kent, Cleveland, Ravenna

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 2.0
    Customer Service
  • 1.3
    Quality Of Work
  • 3.8
    Friendliness
  • 2.0
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 36 
eric.hart.374512/13/2014 12:23:31 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:DONT RECALL SERVICE MGR'S NAME
ORDERED THE WRONG ECM-ENGINE CONTROL MODULE, ON VIN OF MY V8 O3 MACH1 VERSUS MY WIFE'S DAILY DRIVER V6 MUSTANG. THE CAR WONT START WITH NEW ECM, GEE, I WONDER WHY? YOU SOURCE THE VIN NUMBER ON THE CAR YOU ARE WORKING ON, NOT THE FIRST VIN YOU FIND IN THE COMPUTER. GUESS WHAT HAPPENS, YOU LOSE BUSINESS. DETAILING OUR CAR WITH SOME WAX AND VACUMMING OUT THE INTERIOR NICE DID NOT MAKE UP FOR KEEPING OUR CAR A MONTH. IN ADDITION, THE MACH1 I PURCHASED HAD BAD SYNCHROS IN THE TRANSMISSION. IT WAS ALWAYS NOTCHY AND WHEN GIVEN THE CHANCE TO INVESTIGATE THE PROBLEM,, THEY DECLINED. NO FAITH IN HARTVILLE FORD AFTER THAT. NOW I WOULD NOT SAY THAT ABOUT ALL SPITZER IN GENERAL, BUT HARTVILLE DROPPED THE BALL BIG TIME. GUESS WHAT, ITS TIME TO BUY A NEW TRUCK NOW. I DROVE FARTHER TO GET SOME SMALL TOWN SERVICE AND ATMOSHPHERE. I'LL TAKE A HIGH LEVEL OF PROFESSIONALISM OVER SMALL TOWN FRIENDLY ANYDAY.
edweg8/24/2014 05:50:41 PM
3.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:John Wolonsky
Our sales rep., Eric was wonderful. He was friendly, knowledgeable and laid back. Sales Mgr John Wolonsky was a pleasure to deal with. He is concerned with customer satisfaction.
mcarrico2/16/2014 11:17:56 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Eric K
I WILL NEVER DO BUSINESS WITH SPITZER AGAIN! THEY EITHER 1. HIRE SNEAKY PEOPLE OR 2. DO BUSINESS ALL WRONG Please let me explain why I am so dumb-founded at the service we received. This past weekend my husband and I visited Spitzer to test drive and possibly purchase an F-150. We arrived at the Hartville location around 9 am test drove the vehicle talked with the sales representative and told him we would be bringing our trade-in back up either later that day or Monday. After my husband and I spoke on the way home we decided it was a purchase we were ready to make. We called the sales representative and assured him we would be bringing the trade-in up that evening around 4pm and asked if it would be possible to take the truck home that evening or would it have to be another evening. He assured me that it would be possible to take it home that evening. Once we arrived at Spitzer the sales representative drove my husband's car (telling him he would have a lot of people excited about this being on their lot). At no point did we expect to be leaving Spitzer in our own vehicle and without the F-150. While signing the paperwork on privacy and taking my husband's personal information our sales representative walked away to the nearby counter. When he returned he said he had some bad news. He mentioned that another couple had just said yes to the same exact vehicle. Tried showing us a few other trucks similar but not what my husband wanted. When asked why we were told we could take it home he said it is SPITZER'S policy to not hold a vehicle for anyone in case they do not return. He said "if that was the case I couldn't have shown you the vehicle this morning" He told us the couple had been there the night before looking at the same truck. The other couple was from out of state and my husband and I assume they said yes the same way we did the night before. I believe that this truck was meant to be theirs however I feel that DIRTY BUSINESS = NO BUSINESS. We should have never been shown this truck or at least knew that it was already spoken for until further notice. This would have give us the opportunity to spend the day looking at other vehicles in the surrounding areas. I will be speaking with the manager at this establishment about how ridiculous this is. Please take this into consideration when doing business with this establishment.
crzydoglady1809/25/2013 03:32:42 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dan Wines
Went to this dearlership since was in close proximity to my husband's work. At first (of course) was treated with friendly, eager sales people and Dan WInes seemed sincere. I got good trade in value for my truck and was please with the van I chose. Even the porter who drove me to my new van at a different location was very friendly. The tags and paperwork on the window of the van had a small (but appreciated) 30 day, 3000 mile warranty. Well guess what? When my husband signed the paperwork there was no warranty included at all and the special fabric protector I was very insistent on was nowhere to be found. I called Dan the next business day only to be told he'd check into the warranty issue and that he "forgot" about the fabric protector. They also, without my asking, did an Etch Guard on my car and charged me $250.00 for it and threw it in on my loan so I can pay interest on something I would have declined. I've never heard one word from Dan about my warranty, or my fabric protection. I guess he made his commission off of me, why bother now? I have heard decent things about this dealership but be very careful with your paperwork (don't let your wife say everything is set, just need you to sign as happened to us) and use another salesman besides Dan. His followup and care sucks.
Patcoy8/15/2013 12:24:13 PM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mike Freeders
I purchased a 2011 Ford Ranger in June 2011. They had to get my ranger from another area that "supposedly" would take a few days well guess what? 2 MONTHS LATER I received truck!! Here's the best part they dropped the ball in getting my title & new plates and my 30 day tag expired & my husband was pulled over by the police & they assumed the truck was STOLEN!! OMG!! So now it's August of 2013 & I just realized that I DON'T HAVE A OWNERS MANUAL. Now I know it's my fault for not realizing this until now (because never needed it thank god) so I called the dealership to see if they can do anything about it but was told per the sales rep & sales mgr through Stephanie on the phone that "no there isn't anything we can do about it " but we can order you one with shipping & everything for 46.00!!! Well guess what? I can order one myself online for 19.99!!! So much for customer satisfaction!!! I am also writing a letter to the president of Ford!!! NEVER AGAIN!! So for all the "FAMILY OF SPITZER FORD" Thanks for nothing!! Pat Coy
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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