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Serpentini Chevrolet Buick of Orrville

1107 N Main StOrrville, OH 44667-1212
1-866-457-57501-866-457-5750
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, ... Read more
- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, not only during but AFTER the sale! - 2 FULL TANKS of gas with every new car purchase! - Free Loaner Cars for Service and Body Shop Customers. - Dealer Rater - Real customer reviews from an independent 3rd party website. - Award winning sales staff. - Small town dealership where you are a friend, not a number

Why You Should Buy a Used Car From Us

- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, ... Read more
- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, not only during but AFTER the sale! - 2 FULL TANKS of gas with every new car purchase! - Free Loaner Cars for Service and Body Shop Customers. - Dealer Rater - Real customer reviews from an independent 3rd party website. - Award winning sales staff. - Small town dealership where you are a friend, not a number

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Prices may vary depending on program eligibility.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 475 
Karen Feltner7/25/2016 01:34:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Julia Meadows
I must say, I have never been treated so well at a car dealership. Julia Meadows made my experience fast and easy. I will recommend this dealership to all my friends. I received all that I asked for. Got a great deal in a short amount of time, loved it!!!
Mr&Mrs Castellano7/21/2016 06:11:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Johnson,Pat Kaiser
Being out of state customers, from the first phone call to the dealership to picking up our truck it was the absolute best experience we have ever had period! The dealership went above and beyond and in every aspect of us buying a vehicle. Both our salesmen Eric Johnson and Pat Kaiser are absolute gentleman and treated us with the utmost respect from day one until we pulled off the lot, it was truly a pleasure to buy a vehicle for the first time in many many years. No games, true to their word, customer service was beyond excellent, dealership was prestine, went over every detail, and this makes us customers for life and we're three hours away from the dealership. In a time where everyone needs a vehicle they go the extra mile and make buying a vehicle what it should be, truly enjoyable and that says more than alot!
Pagniano,Jeremy 2437/19/2016 09:04:05 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Evans,Floyd Stanard
I hate shopping for a vehicle. When walking on a dealers lot I know what I'm looking for. Most sales guys want to sell you a vehicle. Sell you what they want you to buy. But not here. These guys were awesome. I showed Floyd what I wanted we took it for a test drive I loved it but I told Floyd I have to think about it. It was Saturday very close to closing time I told Floyd I will call you Monday. He shook my hand and that was that. On Monday I called Floyd told him let's do this but I couldn't get there until 3 Floyd took my info and when I got there Mark was ready for me Floyd had everything together and I was treated like a king. So thanks to both those guys I will only shop here.
Steiner Denise7/18/2016 05:39:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Hawks
I am not a huge fan of car shopping simply because I don't like to feel pressured. My experience with this dealership and with my wonderful salesman was nothing short of pure professionalism. I felt extremely relaxed from start to finish during the entire process and came home with a beautiful new car. Thank you again Bucky Hawks your awesome!
jjschmidt267/15/2016 04:23:01 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Evans,Floyd Stanard
I had identified the vehicle I wanted ahead of time, but I was uncertain as far as what they would give for my trade, and if they would work with me on the price. Floyd was very friendly, stress free, spent extra time showing me features on the car I did not know about. Felt like I had known him for years. I did not feel hassled or pressured in anyway. I was offered a decent trade price, but was able to work out a slightly better number to make sure both sides felt good about the deal. I also had my daughter with me, they were very friendly to her, and recognized I had a time limit. Thanks Floyd for your excellent customer service, you took great care of me and my daughter! We are very pleased with the vehicle, and will definitely keep Serpentini Chevy on our list for our next vehicle! *The only feedback was on how the interest rate was communicated, I was told I would get a great rate, but never really was told a number. I felt a little kept in the dark, I wasn't communicated what rate it was, until I was signing the papers. I understand it only works out to an extra $10-15 a month, but it might help to know up front that number.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Serpentini Chevrolet Buick of Orrville : Orrville, OH 44667-1212 Car Dealership, and Auto Financing - Autotrader