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Serpentini Chevrolet of Orrville

1107 N Main StOrrville, OH 44667-1212
1-888-819-24401-888-819-2440
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, ... Read more
- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, not only during but AFTER the sale! - 2 FULL TANKS of gas with every new car purchase! - Free Loaner Cars for Service and Body Shop Customers. - Dealer Rater - Real customer reviews from an independent 3rd party website. - Award winning sales staff. - Small town dealership where you are a friend, not a number

Why You Should Buy a Used Car From Us

- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, ... Read more
- OUR MISSION - To provide a fun, successful dealership that makes a difference in the lives of our co-workers, customers and our community! - Commitment to Excellence, not only during but AFTER the sale! - 2 FULL TANKS of gas with every new car purchase! - Free Loaner Cars for Service and Body Shop Customers. - Dealer Rater - Real customer reviews from an independent 3rd party website. - Award winning sales staff. - Small town dealership where you are a friend, not a number

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Prices may vary depending on program eligibility.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 312 
hawk65405/03/2015 04:38:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Johnson
I try to avoid going to the dealership at all cost. I now feel differently about the dealership experience after going to serpentini Chevrolet buick of orrville. There wasn't any type of pressure into getting a vehicle which is what shys me away. Eric Johnson was awesome to deal with. Eric was very helpful in finding us a car and staying in our budget. I will be going back to Serpentini for my next vehicle. Thank you Eric and the Serpentini staff!
ALH5/03/2015 11:32:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Matjunas
You can tell by the way they treat everyone that works for them, that everyone matters. This is a team environment that gives you a hassle-free approach to buying a car. I would highly recommend Matt Matjunas and Serpentini of Orrville to anyone who wants their car buying experience to be a positive one. Matt took the time to be sure I loved the car I was buying, explain the features in detail and even activate Onstar for me. Whether it be new or used you won't be disappointed here. I drove 40 minutes and would do it again.
zbohler5/01/2015 10:45:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Floyd Stanard,Stephen Fusco
I went to Serpentini Chevrolet to look at a vehicle that I ended up leaving without. My experience was good enough though that I felt I had to leave a review. Floyd Stanard managed to simultaneously balance the professional and personal. He did not pressure me to buy the vehicle I was looking at and allowed me to take it down the road to a mechanic with no questions asked. When it became clear that we were too far apart in price negotiations, he was honest with me and allowed the conversation to proceed without high-pressure tactics. Stephen Fusco was also very personable and I left feeling like these guys cared about me personally rather than just my checkbook. Throughout my afternoon at the dealership, other employees also stopped over to say hi and ask how things were going. I would recommend Serpentini Chevrolet and would consider it for a vehicle purchase in the future.
Lrufener4/27/2015 12:59:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Hawks
Mr Hawks was a great salesman who did not pressure us into anything. He educated U.S. and gave him insight into different models that we asked about. I could not recommend him enough! Great person
nay12344/22/2015 09:26:49 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Anderson,Floyd Stanard,AJ Brown
Purchasing a new car a couple months after retirement can be very stressful, but working with Jason, Floyd and AJ was actually delightful. They were very patient as I test drove several cars and helped me decide on the right vehicle. Not only did I get the right vehicle but also everything I wanted from top to bottom. They brought in a car just to match my wish list. I will continue to purchase my cars from Serpentini in Orville because of their great service. From their general manager, sales team, finance department, and the gals who answer the phone and keep the communication flowing, this is a great team.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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