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Lebanon Ford

770 Columbus AvenueLebanon, OH 45036-1608
1-877-740-96171-877-740-9617
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

If you're the sort of person who believes shopping for a new Ford vehicle should be easy & affordable, we're the dealership you want & need. From shopping for your new Fo ... Read more
If you're the sort of person who believes shopping for a new Ford vehicle should be easy & affordable, we're the dealership you want & need. From shopping for your new Ford vehicle to routine maintenance our goal is to become your complete Automotive Advisor.

Why You Should Buy a Used Car From Us

If you're the sort of person who believes shopping for a Pre-Owned vehicle should be easy & affordable, we're the dealership you want & need. From shopping for your Pre-O ... Read more
If you're the sort of person who believes shopping for a Pre-Owned vehicle should be easy & affordable, we're the dealership you want & need. From shopping for your Pre-Owned vehicle to routine maintenance our goal is to become your complete Automotive Advisor.

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
ArchOneSr3/27/2015 05:12:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Andrews
This dealership has exceeded my expectation without exception for the last 14 years! My wife and I just took delivery of a new Ford Escape. This makes the eleventh leased vehicle during this time line from Lebanon Ford. Lisa Cryder, owner, has assembled the most professional management, sales and service friendly personnel team you could ever want to do business with! Charlie Watson is an exceptional young sales associate who handled the sale and delivery to profection! W N Archer Springboro, Ohio
Gary3/27/2015 08:45:44 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Martin
I recently purchased a 2014 Ford F150 from Lebanon Ford, in which they traded with another dealership to get for me, at my request. Kathy Wells, my salesperson, was great to work with, and she was very friendly and receptive to any questions/requests I had. When I took delivery on my truck, I was excited to see my truck for the first time (since it was at another dealer and I only saw photos online). After purchasing the truck and driving and learning about all the options, I learned there was one option I had unknowlingly purchased, as part of the option package that came on the truck, that is not useful to a normal consumer like you or I, but is rather targeted to only those in the commercial/fleet business. I was disappointed that there was a pricey option on my truck that I could not make use of, and expressed my concerns to the dealership. After hearing my concerns, they went above and beyond to make me a happy customer by allowing me to get options for my truck in the same price range of the unuseable option on my truck (commercial/fleet use only). This made me feel so much better to know that the dealership (John Martin) understood my concerns and addressed them. This dealership is not your typical, high-stress, "shove a vehicle down your throat"; they genuinely listen to you and your needs and answer any/all questions that you might have. This recent experience will definitey make me a return customer, if I purchase any future, new Ford vehicles, or am in the market for a used vehicle. Also, I wanted to add that Jenny in finance was super to work with - extremely friendly and very helpful and socialable!
Mickey_kinder3/26/2015 11:05:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Nickell
I live about 3 1/2 hours from the dealership and wanted to make a deal before traveling that far. I found a 2014 Toyota FJ Cruiser on the Internet. I called and talked to Tom Nickell who was able to send me pictures of the vehicle as they were not yet available on the Internet. Tom was able to accurately describe the condition of the vehicle and answer all my questions. I was able to send Tom pictures of my trade along with the details and options of the vehicle. We were able to negotiate a trade over the phone. I'm Ina very tight schedule and was only able to come on Toms day off. He said that was no problem and was at the dealership prior to my arrival with everything ready. We looked at vehicle and it was just as he described. He looked over my trade, we took the Toyota for a test drive, came back completed the paperwork and I was on my way back home.i would definitely recommend Lebanon Ford and ask for Tom Nickell.
erwingrunwald3/26/2015 04:42:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Charlie Watson
Charlie Watson was good to work with. Completed the deal in a very short period of time. Very knowledgeable about Mustangs. I will be going back whenever I need another Ford.
sappy3/25/2015 07:00:50 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bryan Hoying
I met Bryan Hoying at Drive for my school last year, so I knew when it was time for a new car, I was going to see him. He helped me comparing all the cars and all the options. He made sure he was available the hours that I could come to the dealership. He spent as much time as I needed, the day I picked my car up, to explain all the features in the car. He introduced me to the service manager. I am very happy with my experience at Lebanon Ford and Bryan.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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