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Lebanon Chrysler Dodge Jeep

518 W Main StLebanon, OH 45036-2048
1-888-385-42201-888-385-4220
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Real pictures on our cars and great prices!!! We have REBATES, DISCOUNTS, and SPECIAL APR's available. Check out our whole inventory and if we don't have what you want ... Read more
Real pictures on our cars and great prices!!! We have REBATES, DISCOUNTS, and SPECIAL APR's available. Check out our whole inventory and if we don't have what you want we will go get it for you free of charge.

Why You Should Buy a Used Car From Us

We are a locally owned and operated dealership, with strong ties to the community. We offer a "family" buying experience to everyone! Not to mention we have the BEST pric ... Read more
We are a locally owned and operated dealership, with strong ties to the community. We offer a "family" buying experience to everyone! Not to mention we have the BEST prices around!!!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 72 
Sabrinaf8268/30/2014 12:58:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Doug & David
I had a very positive experience buying my new minivan from this dealership. Doug (salesman) was friendly and knowledgeable. David (sales manager) was also friendly and worked with my husband and I to get our payment where we wanted it to be and get the most for our trade. Will definitely buy from them again! -Sabrina the bean counter
LebanonLocal8/06/2014 02:59:21 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mike Wissel, Appraiser, and Financing
Only willing to work with you if they like your financing provider or have secured financing for you. We spent a couple days searching for the vehicle we wanted to purchase. It just so happened that the dealership down the street from us had what we were looking for. It all seemed too perfect! We found the vehicle we wanted, had our financing all ready to go and then found ourselves haggling over $700. We left the dealership with no deal in place last night. After thinking about it, we emailed our salesman Mike Wissel, asked if they would be willing to split the difference, each taking $350 just to close the deal. Well needless to say.....No response. No email declining, no coming back saying sorry we cannot do that, we have offered our best deal. Just silence. No even I am sorry, we couldn't make a deal this time, but keep us in mind for a later purchase. In all reality, we would have purchased the vehicle even if they could not or would not split the difference. After sleeping on the whole ordeal overnight, reality has really set in and became very clear. They honestly did not want to do the deal, not because we could not agree over the measly $700, but because they did not like our financing. They even said they had never worked with the company, so we are left thinking...well how do you know anything about them then. We have roots in our community and like to support our local businesses. In our mind, they did not just lose a car sell, but possibly a lifetime customer. Very sad to say the least. Good luck to others who choose to purchase their vehicles here. Just be aware that if you choose to secure your own financing, you may not have a deal.
tazboyz2/27/2014 12:32:13 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gordon, Doug and Brian
Such a Great Experience with these guys. Gorden is a class act!! Witty, Respectful and truly tuned in to our needs Doug and Brian were top notch as well. We would highly recommend this dealership. We will definitely be back... Well Done!!
Counselor3c1/05/2014 07:02:43 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bobby
We went to test drive new-er pickup trucks, particularly one listed on a website. Bobby was friendly and helpful, but it turns out that he and a whole crew of salespeople were brought in from out of state to liquidate the current inventory. When we tried to negotiate a purchase, a sales mgr. gave us a fast-talking speech and would not directly answer our questions (such as, what is the price of that truck over there?). The next day we returned, and a different sales mgr. would not negotiate and was rather terse with us. We were disappointed that this dealership that advertises on Christian radio that they treat customers like family, doesn't even have a permanent staff that is invested in the community and will be there in a few months.
spyware12/31/2013 08:02:30 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bridget, Gordan/owner, Jimmy C/salesperson
Just want to make one quick corrections from my previous comment. The salesman who assisted me was JImmy Canyon. I apologize for calling him Chris. He was polite, very well mannered, attentive and friendly. That kind of service deserves my apology for using the wrong name. Again the entire team was above and beyond. Gordan Wallace treats his staff like family and his customers as well. Bridget worked her magic and pulled together a great deal. When the car they were getting for me was no longer available, Mr. Wallace and Bridget made special accommodation for me to have the color I wanted and at beyond reasonable deal. You want good customer service, and a great deal check these good people out......Lebanon Chrysler Dodge Jeep and Ram 518 W. Main Street Lebanon, OH 45036 My sincere Thank you for a truly great car buying experience! Cheryl Ware
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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