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Mike Castrucci Chevrolet

1099 Lila AveMilford, OH 45150
1-877-670-96451-877-670-9645
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We offer upfront discounts, straightforward pricing, generous trade in allowances, and a selection of factory fresh New Chevrolets like no other. We look forward to the ... Read more
We offer upfront discounts, straightforward pricing, generous trade in allowances, and a selection of factory fresh New Chevrolets like no other. We look forward to the opportunity to earn your business!

Why You Should Buy a Used Car From Us

We are offer Upfront discounts, straightforward pricing, generous trade in allowances and an inventory like no other. We look forward to the opportunity to earn your bus ... Read more
We are offer Upfront discounts, straightforward pricing, generous trade in allowances and an inventory like no other. We look forward to the opportunity to earn your business!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 323 
shadowfox756912/09/2014 11:37:30 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ben Mathias,Ed Dumont
This is my third car bought from Castrucci and the employees are always great to work with. Bought a 2014 Spark back in March. Worked via email on the Spark so I had a price agreed upon before I walked in the door. So when I walked in I meet with Ben and we did a look at the car we had been talking about. Ben was very friendly the whole time and the purchase was quick and smooth (come to expect that from working Castrucci). Very good dealership and normally have a price that can't be beat. Now to the couple of issues I had. One was probably my fault the other is an issue. My fault first. I did not do enough research on the interest rate since normally I go in and they find the best interest rate (my fault, do your own research). Told the finance guy the bank I use and they are my preference. After a quick credit check (I have great credit so knew I would get the best rate) they came back that GE credit union was .25% (3.5%) cheaper than my bank with the same fees. So I went with them. When I stopped at my bank the next day I ask them their current new car rates and guess what, my bank is at 2.5% and they said that is the published rate. I did move over to my bank but it cost my $250 in fees. Once again my fault and I am sure they get a kick back from GE so just a heads up and not a big deal. Second issue. When I got the Spark I noticed it didn't come with floor mats. Spoke to Ben on this and he said they would order me some and ship them to my house but it could take a month. Now I have this is all in email which is nice. After a month called and was told there was an issue getting them and they would reorder. Waited another month. Emailed and he said they where in. Drove out there and went to Parts and they said they never had it. Spoke to Ben and he said something had happened, reorder. I have emailed about every two weeks since then and there where still problems ordering. Then about 3 months ago they stopped responding. Emailed the main line and haven't heard anything else. Well I shop at Castrucci's again- Most likely. They are a very good dealership. But I will line up my loan before I go in next time and I will make sure I have any extra items in hand before I sign the loan. Just thought I would put this out there.
smc11510/07/2014 04:30:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry Watson
My grandfather was in the car business for over 40 years. People used to visit his dealership just to have coffee with the sales people, to hear about new models/engines and complain about the local politicians. This is the feeling I had once again visiting Mike Castrucci Chevrolet in Milford. The people working with the cars there love their job. They love the cars. They know the details. They want you to feel the same way they do about their vehicles. It is a truly unique experience to have that level of accountability and service in a time where it is a lost art. I would make fun of my grandad when he would say, "The Customer is Always Right." Now, I get it. It was an overused line 30yrs ago. We could use a little more of that again these days. It appears that this dealership has started to subscribe to this theory. Its refreshing.
Ron Ohio Downer9/04/2014 09:31:01 AM
5.0
Overall Rating
Customer Service
Friendliness
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Walker
I had a very good experience with Josh Walker and the Castrucci team. I had my my own financing pre-arranged, so in essence I was a cash transaction. That greatly simplified the buying experience and made for a simple, enjoyable transaction. Josh and the rest of the team were friendly and courteous. I bought a used car and we quickly arrived at an agreeable price. Based on quick research, I got a really good deal on a very nice vehicle.
DeeDee448/19/2014 08:57:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bachman
I can't say enough about how wonderful the sales staff and the service staff are at Mike Castrucci Chevrolet! I bought my second car there last week and it is always a joy doing business with these folks! Diana
clifforddperry8/13/2014 01:23:13 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:rebecca rush
Rebecca rush is a friendly knowledgible service writer, who was pleasant and made the dealer service what I expect for my vehicle ,nothing more to add
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