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Lexus of Dayton

1777 Lyons RoadDayton, OH 45458
1-866-360-75891-866-360-7589
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a Used Car From Us

At Lexus of Dayton, we are a Service Company that Sells Great Cars. We feature Lexus Certified Pre-owned vehicles which include; Stringent 161-point inspection, 3year/100 ... Read more
At Lexus of Dayton, we are a Service Company that Sells Great Cars. We feature Lexus Certified Pre-owned vehicles which include; Stringent 161-point inspection, 3year/100,000 total vehicle mile limited warranty, New vehicle finance rates & terms for qualifying cusomers, 24 hour roadside assistance,complimentary first certified service,loaner vehicle for qualifying warranty repairs. We consistently rank in the top 10% nationally among all Lexus dealers for customer satisfaction.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 2.7
    Quality Of Work
  • 3.8
    Friendliness
  • 3.0
    Overall Experience
  • 2.3
    Price

Dealership Reviews

1 - 5 of 22 
lpboro2/18/2016 03:31:36 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:
I have purchased 2 cars from this dealership beginning in 2000 (a 2001 GS and a 2010 IS250). I used to believe the service center to be outstanding. However, they have grown increasingly expensive and more over the service has seriously declined. I have have recently discovered identical cracks in both forks of the exhaust "H" pipe. An independent garage noted that cars normally come equipped with flex pipes to reduce tensions on these exhaust pipes and avoid exactly the cracks I've experienced. The warranty that should cover this repair is 8 year 85000 miles. My car is 5 years and 85500 miles. Barely over. Further, it should be safe to assume that the problem did not occur only within the last 500 miles given the extent of the damage to both pipes. I was asked to bring the car in, they would take picture and escalate to corporate. I was told I would know a few days later. After that, I received one response to my request for a status a week later, and then they stopped returning calls (two more voice mails went unanswered). Finally, after a 3rd call, I was told that their offer was to split the repair of $2200 50/50. I'm sorry, but $1100 for a manufacture design defect barely 500 miles beyond the warranty is not what I would have expected from Lexus. Further, I would have hoped the dealership itself would have had more support for a repeat customer. While I do regret to say this, I will not be purchasing from Lexus or this dealership in the future and will share my experience with those who may be considering.
xx11/04/2015 03:44:33 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Xxxxxxxxxxxxxxxxxxxxxx
Beware- the terms in the final lease contract could be different from what you are quoted verbally. They are friendly and make you feel comfortable.
thessert8/14/2014 06:19:37 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Karns
I am struggling to find all the superlatives to capture the essence of my complete satisfaction with the recent experience I had, all done via the internet, in purchasing my recent Lexus. And I did not even purchase it from Lexus of Dayton. I reached out to their Internet Sales Manager to let them know I was in the market and looking around to replace my current 1994 Lexus LS400 with a newer LS460 and perhaps they could help in my search. Matt Karns just went way beyond anything I had experienced to date with any other dealer I had been inquiring about with regard to my quest. He responded promptly. He succinctly answered my questions. He provided me even more information as he began to anticipate my next questions which then allowed me to become very knowledgeable, very quickly with what I needed to know to compare the various cars I was looking at. I own a business and I pride myself on thinking we give great customer service. It takes a lot of effort to do it but in the end is so rewarding because it does stand out amongst the herd who is still struggling to know how to deliver superior customer service. Matt did. Lexus of Dayton always has. I did not end up purchasing a car from Lexus of Dayton. But I found what I wanted in another state and Matt helped me to get it to Ohio, to Lexus of Dayton for inspection and extended warranty, all as though he had sold me the car himself. I am and will continue to be a Lexus owner because of everything I have experienced to such a high level of complete satisfaction through efforts like what Matt Karns did for me on this car search. I highly recommend Lexus of Dayton and Matt Karns.
kbrobbins6/09/2014 11:07:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:matt, mike, amelia, paul
I found the exact used Lexus RX 350 my wife wanted at Lexus of Dayton, Pre-Owned Center. However, living in Indianapolis, Indiana, I was rather dreading driving over two hours to Dayton to negotiate a car deal. After a couple of responsive interactions with Matt, the Internet Sales Manager, I decided to make the trip. Matt put the car I wanted on hold once I started on my trip to ensure that it was not sold out from under me. Matt met me as soon as I arrived at the dealership and set me up with Mike, who worked with me during the sales process (test drive, answering questions, negotiating pricing on the purchase and my trade-in). The sales process was friendly, efficient and fair. I worked with Paul, the Financial Services Manager, to set-up financing and again found the process to be friendly, efficient and fair. Finally, Amelia gave me a hands-on education on the features of the car. She was totally knowledgeable about every little detail feature, which was extensive considering that this particular car was very well equipped with options including a navigation system. Amelia even helped me with a couple of hints in using my iPhone. She was amazing! Overall, this was a very customer-friendly experience and I would not hesitate to work with this dealership again.
bacher0520015/07/2014 07:03:33 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie, Matt Karns and Max
I had the most fantastic time buying my new (to me) Lexus CT200h hybrid vehicle from Lexus of Dayton. I submitted a request about the vehicle over the internet and got a prompt reply. It was followed up by a phone call to set an appointment to come in and see the car. When I arrived at the dealership, I was greeted by the gentleman who I had already spoken with and then immediately introduced to my salesman. This was a NO PRESSURE sale. I went in knowing what I wanted and Jamie worked with me and even just simply asked, "what will it take to get your business today?". After having a drink and catching up on my People Magazine gossip, my paperwork was completed, title changed over and car washed and ready for me to take it home. I would ONLY recommend Lexus of Dayton to others interested in purchasing a luxury vehicle.
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Lexus of Dayton : Dayton, OH 45458 Car Dealership, and Auto Financing - Autotrader