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Dave Arbogast Buick GMC

3540 S County Road 25ATroy, OH 45373
1-888-640-38891-888-640-3889
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
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  • Courtesy Shuttle
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  • Internet Access
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Why You Should Buy a New Car From Us

What makes buying a car from Dave Arbogast Buick GMC of Troy different? It's the Arbogast Way! Every customer receives Our Best Price First. No hassle or haggling, just a ... Read more
What makes buying a car from Dave Arbogast Buick GMC of Troy different? It's the Arbogast Way! Every customer receives Our Best Price First. No hassle or haggling, just a great deal! Why Arm Wrestle over car prices? Visit Arbogast Today!

Why You Should Buy a Used Car From Us

What makes buying a car from Dave Arbogast Buick GMC of Troy different? It's the Arbogast Way! Every customer receives Our Best Price First. No hassle or haggling, just a ... Read more
What makes buying a car from Dave Arbogast Buick GMC of Troy different? It's the Arbogast Way! Every customer receives Our Best Price First. No hassle or haggling, just a great deal! Why Arm Wrestle over car prices? Visit Arbogast Today!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 261 
birdieann6/23/2015 11:28:29 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mark Lindenauer
Over all a great experience turned BAD !!! Mark Lindenauer was a great guy to deal with and got our deal done hassle free on our 2011 Chevy Silverado. Very proud of our truck. 3 days after we get home and we are cleaning it again and find nicks in the windshield, one of them pretty big and starting to spiderweb. Called Mark and he told us to bring it up. We got there to be told he pulled a report and found the windshield had been repaired once. We would have to schedule to make ANOTHER trip from Eaton to Troy to have it fixed. A simple phone call to tell us to schedule it and then bring it would have been a great way to save my gas and mileage. Anyway yes they did replace the windshield at no cost. But we bought it with the chips no knowing it. They looked like splattered bugs at first. Then check engine light comes on. Take the truck back up there and was given a report called a workbench that had work done on the truck engine and recalls. That were NOT on the car fax. We went up yesterday 6/18/15 to pick the truck back up and our sales person was off which was fine. BUT we had to pick up the truck in the NEW vehicle department ? The truck is used so we needed to talk to Used Manager about the truck. I was very upset due to the fact we had to pay $100 for this repair. on the repair ticket it said code wasn't cleared ? So we didn't know what that was to mean. The New Cars sales manager did help us out trying to figure out a few questions. When we go in our truck noticed one of the things that was to be checked and fixed was the outside temperature gage. It reads 77 all the time. Went over to talk to the used car manager since we bought a Used truck. "doc" was his name. Very rude to my husband, yes my husband was upset but I walked into this office after a few minutes of the conversation and this "DOC" was sitting there yelling and screaming at my husband and flying his hands around. Manager mind you. I don't care how upset someone is if you are a manager your job is to listen and try to help. He let us know it is "OUR TRUCK" and he didn't have to fix anything. I said so I guess I need to contact BBB and he said yes I guess you should. I said better yet how about an attorney. His reply. Sure good luck to you. Returned to new car sales manager which told my husband he would have General Manager call him today. It's after 2 P.M. and absolutely nobody has called. So on to the next step I assume. That is making a LONG worse story kinda short. BBB and I have a name of attorney to talk to since Car Fax doesn't match Workbench report. Also I did have a good experience at first so I recommended a friend and told her to ask for Mark. They went up there and asked for Mark but for some reason he didn't get to be their salesman because the person dealing with them wanted the sale. They bought 2 vehicles that I was told by Mark if the salesperson would have told him he was to get the sale I would have gotten Money. Like $100 but another dishonest sales person
Scott M6/23/2015 09:37:07 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Bauman
Joe Bauman was great to deal with. Not pushy and returned call quickly. I've been buying cars for nearly 40 years and get a different one about every 2-3 years, so I've dealt with a lot of dealers over the years. This is the first time I've dealt with Dave Arbogast. I'll definitely be coming back.
tls18213/30/2015 03:57:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Delver
Very nice and personable service. I did not feel rushed or scammed. Super nice and understanding about being honest for my first big car purchase! Josh has great customer service skills.The price of my vehicle was very reasonable This is the second car he has sold to my family, and I would recommend him to everyone I know. I love my SUV! Couldn't be happier!
Asarson3/23/2015 12:04:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Delver
My husband and I were in need of a newer more reliable vehicle. Because of our credit we were unsure of what options we had available. We went to Dave arbogast and they went way above and beyond to help us get the vehicle we were looking for and wanted. Everyone we worked with was amazing! I had the best service here and got a newer vehicle then what I thought I would be able to. They worked with us and listened to what we wanted and needed to find us the perfect vehicle. A special thank you toBlake Arbogast, Matt Jennings, and Josh Delver. I will refer anyone I know to Dave Arbogast and I will never go anywhere else! Thank you!!! Angela Sarson Piqua, OH
racraig5313/13/2015 12:09:27 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Terry, DJ
I had been car shopping for months and kept getting turned down because of my little to no credit.. Im a mom of 3 which made it even more difficult!! I was referred to dave arbogast by a friend. I went online and showed interest in some vehicles. Not only did they respond immediately with emails and phone calls, but they would even txt me, working with me to get the best deal possible!! They understood that my time was limited, and worked with me for 3 weeks scheduling me appointments, even if I wasn't able to be there, THEY WOULD TXT ME TO SEE IF I WAS STILL INTERESTED. All my other car dealership experiences involved me chasing them down. Dave arbogast remembered who i was. And showed genuine interest in helping me and my family. If you ever do stop by, ask for Terry!!! He worked miracles for me!!!
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