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Performance Toyota (OH)

5676 Dixie HighwayFairfield, OH 45014
1-888-672-04861-888-672-0486
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

CLICK to see actual PHOTOS of OVER 300 NEW TOYOTA'S and over 200 Used and Certified Toyota's. At Performance, we are dedicated to providing a convenient, rewarding and fr ... Read more
CLICK to see actual PHOTOS of OVER 300 NEW TOYOTA'S and over 200 Used and Certified Toyota's. At Performance, we are dedicated to providing a convenient, rewarding and friendly experience by listening to our customers and responding to their changing needs. We will strive to continuously improve this experience through effective training, innovative technologies and a commitment to acheive the highest level of satisfaction by caring employees who are empowered to fulfill this vision.

Why You Should Buy a Used Car From Us

At Performance, we are dedicated to providing a convenient, rewarding and friendly experience by listening to our customers and responding to their changing needs. We wil ... Read more
At Performance, we are dedicated to providing a convenient, rewarding and friendly experience by listening to our customers and responding to their changing needs. We will strive to continuously improve this experience through effective training, innovative technologies and a commitment to acheive the highest level of satisfaction by caring employees who are empowered to fulfill this vision...with every customer, every vehicle, every day.AND you get lifetime FREE car washes with every purchase!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 303 
lottierenee12/13/2015 06:38:19 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie and The loan officer she was Great
I would say Eddie was only 23yrs old very professional he was not one of those pushy car salesman he did what ever I needed to find me the car I kept changing my mind but this guy was very patient and very helpful .when I buy my next car he will definitely be whom I pick for my salesman .thank you Eddie for all you patients and time.Lottie
Cinde12/01/2015 03:14:34 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alexia Obermeyer
I just purchased a new Toyota Avalon at Performance and am very pleased with the dealership, the sales person, Alexia Obermeyer and the car!!! I had to order the car due to the 2016's not being made when I began looking, told me 7-10 days for delivery and I was able to pick it up within the 7 days! This is the first time that I have been to Performance and was very pleased...I believe that I got a great price on the car, an OK price on my trade in, so overall very happy! Alexis was more knowledgeable that one could imagine a young female being about the total car...was very impressed when she was talking about torch and other engine terminology! She was also compassionate and took an interest in ME...would definitely recommend Alexia and Performance to others (just gave a co worker her card)!
danmcb9/24/2015 12:58:34 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Oz Osmanoglu
OnAugust 29, 2015 I purchased a 2015 Toyota Rav4 from Performance Toyota in Fairfield, Ohio. The good news was the salesman was great and the vehicle was terrific. I couldn’t be more pleased with the product. The real problem exists with customer service. The vehicle was dirty and was presented to me at the time of purchase with a deep scratch in the hatch. I took the vehicle with a “Due Bill” to get the defect fixed at their cost. Many phone calls ensued with the end result that I got a “loaner” car on Monday, September 14th and would pick up the repaired Rav4 on Wednesday, the 16th. Upon arrival I was told to drive the loaner car into a service bay. I did that and told a customer service employee to not move it because I had my briefcase, golf clubs, and other personal effects in the car. I was told to go to the cashier, where she wanted me to “sign-off” before I had a chance to see the Rav4. I wanted to see it first and went with an associate and tried to find it. I went with him with my FOB, clicking away all around the property and could not find it. When we got back someone had moved the loaner with all my personal effects. I kinda blew up and the customer service manager came over to placate me. After a while both vehicles were found and I quickly took off before any other problem cropped up. As much as I like the Toyota I will not be back to purchase any vehicle in the future. Dan McBride
Performance Toyota responded to this review
9/28/2015
Dan, I truly regret that we were unable to exceed your expectations on your recent visit to our dealership. Again, please know our offer to detail your vehicle still stands... we would greatly appreciate the opportunity to make it up to you. Thanks, Andy French - General Manager.
caw649/03/2015 10:19:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alexia Obermeyer
I bought a Corolla from you on Sat. Aug. 22nd. Alexia was my sales person. She was awesome. Your whole staff (including the iteam) was friendly and engaging. Alexia is why I bought from Performance. That weekend I was in at least 7 dealer ships, looking at many different compact cars, but Alexia was by far the best sales person I dealt with. She was the perfect balance of knowledge, enthusiasm, and engagement, while remaining low pressure, and respectful of my time, plans, and decision making process. I was drawn back to your dealership and the Corolla over all the competition out there. You should be proud of your entire team, the quality product you sell, and your front line customer contacts.
micahj8/20/2015 02:50:31 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rachel, Crystal
I drove across the state to purchase a vehicle listed on Auto Trader. Performance Toyota listed the car wrong, advertised the car wrong, and when I had a person onsite double check in person just to be sure, they were wrong. Hands down my worst dealings with a car dealer.
Performance Toyota responded to this review
9/18/2015
I am glad we were able to discuss your recent experience with us here at Performance Toyota. We appreciate your understanding and are sorry again for the inconvenience. Your gift card is on the way! Andy French, GM
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Performance Toyota (OH) : Fairfield, OH 45014 Car Dealership, and Auto Financing - Autotrader