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Butler KIA

3355 HARPER RDIndianapolis, IN 46240
1-877-408-14151-877-408-1415
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Services and Amenities

  • Service Centers
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

What makes us stand apart from our competition? (1) Our 20 yr/200K mile Warranty (2) Free loaner car with our Butler Gold Rewards Card (3) 24.95 Oil Change.

Why You Should Buy a Used Car From Us

Everyday at Butler is a SALE Day!! We believe in selling the right car to the right person at the perfect price. We also offer our customers a no pressure sales environ ... Read more
Everyday at Butler is a SALE Day!! We believe in selling the right car to the right person at the perfect price. We also offer our customers a no pressure sales environment where you can make car buying FUN! The Butler Auto Group is a Family Owned and Operated chain of dealers that has been doing business with Integrity since 1966. Come by and meet us and see why Nobody Beats a Butler Deal!

Languages Spoken

  • Español

Dealer Disclaimer

What makes us stand apart from our competition? (1) Our 20 yr/200K mile Warranty on New Kia's (2) Free loaner car with our Butler Gold Rewards Card (3) 3 Years Free Oil ... Read more
What makes us stand apart from our competition? (1) Our 20 yr/200K mile Warranty on New Kia's (2) Free loaner car with our Butler Gold Rewards Card (3) 3 Years Free Oil Changes with a new car purchase with this add print out.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.6
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 26 
Jeremy4/28/2015 07:21:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Echegaray
I bought my car at Butler Kia 2 years ago and it was an easy and stress-free process. I get all my service done in their shop and have had only good experiences. Keith Rigsby is top notch when you need service assitance.
kassigreen4/17/2015 11:22:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dion Pogue,Kelli Drake
I would recommend the service, I am a little concerned about the terms of my lease. Service took care of my oil, tires and I lost my wedding ring in the console. They didn't overcharge me for getting my ring out and they did it quickly. I am so appreciative. I also appreciate that they called and kept me informed. The service man-was it Dion? I can't remember-was friendly and helpful and Kelli at the service desk was great too. Again, so happy they were able to get my ring out of the console of my car and they didn't overcharge me!
pbradyindy4/14/2015 12:09:39 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Echegaray
We bought our new Sportage when the dealership was still near 54th & Keystone; the new location is further from our house, but can't fault them for that. Although I have routine oil changes done at my local shop, when I have been to this dealer (radio problem, recall, 40K check, etc.) they have been very polite, professional, and friendly. No issues. Their customer waiting area is large, clean and inviting.
nessbran1/28/2015 10:49:42 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:service tech
This service department gave me a road side warranty after an oil change that was good for 90 days. 15 days after my oil change I fond a nail in my tire, I took my car to the service department and was told they have not had that warranty company in over 2 years and I would need to pay for the hole to be plugged. The service tech was very rude during this exchange that took about 45 minutes and I had a paper they gave me saying that I was covered for this very thing for 90 days past the date of my oil change. I told them I would go buy a plug kit for 5$ form Autozone and do it myself, they he said ok hold on we will plug it. So after 45 minutes of back and forth they took 5 minutes to plug my tire. This service department is very dishonest I would advise anyone to find a different place to have work don on their vehicles.
Butler Kia responded to this review
1/29/2015
Hello Customer, I am sorry to hear about your latest visit to Butler Kia. I would like to discuss with you this experience so that I can coach and develop my staff. I will just need about 5 minutes of your time. Please call Dan Griffey or Matt Pope at 317-251-1441
essence1111/12/2015 06:58:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark, and current Sales/Finance team (these names need to be updated)
Mark was the best Sales Rep. I have done business with in my entire life. he was more concern about how comfortable I was thru the whole process the finance team did not let me leave until they knew I had the best deal and the best rate that I could get. I ended up leaving with an awesome rate a payment I can afford and if anything goes wrong with my car even the maintenance and the tires the rims all I have to do is bring it back because it's covered in my normal car payment. I even got Gap ins as well all in this one payment that was fully affordable for me. I purchased a Kia Soronto 2015 black I am very happy with it the whole team deserves an award or a raise or a pizza party or all the above. best experience I have had in my lifetime in purchasing a brand new car. the process did not take long at all to get the deal done it did not drag on for days. Good JOB BUTLER KIA (Indianapolis, Indiana) you guys are the best. :)
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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