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Lexus of Merrillville

3957 U.S. 30 HighwayMerrillville, IN 46410
1-866-838-80041-866-838-8004
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  •  Finance a vehicle with us

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

We are the premier luxury import dealer in northwest Indiana and are a family owned dealership. We take extra care to make sure our cars match the description of our ads ... Read more
We are the premier luxury import dealer in northwest Indiana and are a family owned dealership. We take extra care to make sure our cars match the description of our ads and that the prices reflect the quality and value of each vehicle. No auto on the lot is being sold with known structural damage. Most of our cars have a remaining factory warranty still in effect. Many pre-owned Lexus autos are certified cars. An extended service contract is offered on every car, truck and SUV.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 152 
DDPraise6/06/2015 03:52:50 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Willie Haddad,Marc Lovejoy
I had the pleasure of working Marc Lovejoy when I came to look at a used car. He made the experience an enjoyable one. He was very knowledgeable and answered all my concerns. He serves his customers with excellence. Completed paperwork with Willie Haddad. Mr. Haddad was professional and personable.
Bigred876/05/2015 07:19:04 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marc Lovejoy,John Desmet
I went to Lexus of Merrillville expecting only to test drive the escape I was interested in. I ended up liking it so much I made an offer. My sales representative Marc Lovejoy worked hard to make sure I got a price as close to my offer as possible. The business manager John Desmet did everything he could think of to get us the lowest possible interest rate with better warranty coverage. By far the best car buying experience I have had.
Vision Technology5/31/2015 10:43:32 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Auto Technician Valentin, Jesse and parts Manager Tony Durdov
Friday May 29th, I was travelling to Georgia from Bartlett, IL. Unfortunately, I got flat tire on intersection HWY80/HWY65 South. That location was about 10 miles away from Marrillville Lexus location. It was about 5:30 pm when I got flat tire. From my past experience with Road site assistance (it takes at least an hour to get help), I decided to change tire myself and then head towards dealership for tire replacement. I managed to complete my spare tire installation by 5:45 pm, and started driving to Lexus Merrillville. Not knowing how traffic will behave, I decide to call that Lexus location to let them know that I was coming for the service. I arrived at 5:58 pm, and spoke with pre-Owned Manager Willie Haddad and Parts Manager Tony Durdov. They gave me superb service, they replaced my tire which was completely destroyed. To make long story short, at 6:45 pm I was back on the road again with brand new tire. Once again, I would like to say Big Thank You to the above personnel as well as to Auto Technician Valentine and Jesse for after hours service. Without Lexus Merrillville team continuation of my business trip would be impossible, epecially on Friday evening when all places were closed at that time. I defenitely, recommend this Lexus location for outstanding service. Sean G , Applied Vision Technology
James & Laverne Ray5/30/2015 05:04:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marc Lovejoy
Laverne Ray, How do I review the kindness, the professionalism, the expert service, the hard worker, the complete salesmanship, the friendliness, and the great experiences that the years of dealing with Marc has brought to me. To sum it all up, he has been my guide from my first Lexus until this one and I've bought six with Marc. We met in Orland and I've followed him to Merrillville. Now that is how I review Marc Lovejoy, a great person, my salesman, and a true supporter of the buyer that believes in making you happy with your purchase. He also follows up, to make sure you're satisfied. And that means a lot to me! "Marc keep up the good work"!!!!! As you always have. :) Total Satisfaction
NeelsBos5/29/2015 05:27:17 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Parish
We recently purchased a used Lexus from Lexus of Merrillville. Bill Parish is very knowledgeable and handled everything from my first step into the dealership until we drove away with every question was answered. Mr. Parish knows his cars. He imparts confidence in every aspect of the purchasing process. You never have that feeling that he is trying to "pull a fast one." This is not a typical dealership. Everything about it is done with a sense of style and class. I highly recommend this dealership.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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