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Lexus of Merrillville

3957 U.S. 30 HighwayMerrillville, IN 46410
1-866-838-80041-866-838-8004
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

We are the premier luxury import dealer in northwest Indiana and are a family owned dealership. We take extra care to make sure our cars match the description of our ads ... Read more
We are the premier luxury import dealer in northwest Indiana and are a family owned dealership. We take extra care to make sure our cars match the description of our ads and that the prices reflect the quality and value of each vehicle. No auto on the lot is being sold with known structural damage. Most of our cars have a remaining factory warranty still in effect. Many pre-owned Lexus autos are certified cars. An extended service contract is offered on every car, truck and SUV.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 167 
DeborahB Morrow7/23/2016 03:48:40 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica French and Gary the Finance Manager
Jessica did an exemplary job of making me feel respected, being truthful, getting the job done (thanks to Gary G also***) and making it the best experience ever. Love my car, Loved the Red Carpet treatment.
Chaps7/13/2016 06:32:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Nondors
The "Team" at Lexus of Merrillville which included Pete Takacs, General Manager, Todd Sobczak, Service Manager, Justin Nondors, Service; and Mark Lovejoy, Sales listened to my concern with the finish on the aluminum wheels of my pre-certified 2013 RX350; Pete Takacs authorized his "contract detailers" to strip and refinish the wheels; I brought the car in at 9:00 A.M. on 7/11/16 and it was returned to me at 5:00 P.M. the same day to my complete satisfaction; my sincere thanks to all involved. Dan Pacini
Ken84095/27/2016 11:52:48 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Pete Takacs,Darryl Jones
This dealer sold me a certified pre-owned ES350. I drove it home 500 miles, rear bumper came loose and the BSM system error light came on a couple days later. I took the car to my local Lexus dealer and was told this car was in a previous wreck and if the BSM system issues was due to the previous damage I would be charged for the diagnostic charge and repair. They also said the previous damage was not fixed correctly explaining the bumper came loose because it was glued on. I got 3 separate quotes to properly repair the rear bumper and the average was $2000. I notified Lexus of Merrillville and they did nothing to resolve this issue. So I have a Certified Pre-Owned Lexus that requires $2k of repairs and has a BSM system that does not work. This previous damage was not disclosed during the sale and the dealer has done nothing to rectify the issue after being notified. This dealer has been very unresponsive on this issue! Worst car buying experience of my life!
Rob Carstens5/03/2016 10:53:50 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica French
Jessica French - did just a fabulous job helping us through options both with vehicles we were interested in and also for potential financing options and warranties....
Giladah Stovall2/23/2016 01:59:24 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Willie Haddad,Dave Whelan
I spoke with Dave .W over the phone regarding a truck I was interested in buying he said come into the dealer so we can get that truck into your driveway and that's what he made happen the experience was great so was Dave, Will and the finance manager and his funny stories Thanks guys now me and my lil ones our enjoying our new GMC Acadia that's in our driveway
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Lexus of Merrillville : Merrillville, IN 46410 Car Dealership, and Auto Financing - Autotrader