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Suburban Imports of Troy

1800 MAPLELAWN DRTROY, MI 48084-4616
1-888-978-11831-888-978-1183
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

At the Suburban Collection, we offer new cars in Troy, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car ... Read more
At the Suburban Collection, we offer new cars in Troy, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Troy. For years, our financial staff at the Suburban Collection has offered expert advice for those seeking a great car loan or lease. Our service doesn't stop there. Troy customers can come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory.

Why You Should Buy a Used Car From Us

At the Suburban Collection, we offer new cars in Troy, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car ... Read more
At the Suburban Collection, we offer new cars in Troy, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Troy. For years, our financial staff at the Suburban Collection has offered expert advice for those seeking a great car loan or lease. Our service doesn't stop there. Troy customers can come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory.

Languages Spoken

  • Русский
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 212 
Reham Haroun6/20/2016 09:11:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Laith Zelfa
He is very professional and always on top of it. He followed up with me for couple of months until I was able to get my car. He walked me through the process in details and explained in details any question that came to my mind. I highly recommend this delaer. I am so satisfied and would not have been able to get my car without him
Suburban Nissan of Troy responded to this review
6/22/2016
Reham, Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your experience with Laith met all of those goals! Enjoy your new Nissan, and we look forward to working with you again!
Karen L Brown-Johnson6/15/2016 12:23:47 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kyle Torkler
I rated my experience a 5 stars. My salesman Kyle was professional, knowledgeable, and patient. He never tried to "sale" me. He answered my questions and educated me on my purchase. My daughter and her husband recently purchased a vehicle and Kyle was their salesman. Their experience was so awesome they refused to let me go anywhere else. Kyle was friendly, a gentlemen and provided A1 customer service and I'm totally satisfied with the experience at the dealership and with my vehicle. Thank you Kyle!
Suburban Nissan of Troy responded to this review
6/15/2016
Karen, we are happy you had such a great experience with Kyle at our Nissan dealership. Customer service is our number one priority and we look forward to serving you again in the future.
NISMO6/14/2016 03:57:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jermaine Phill
Great experience! Jermaine was not only a true professional, but very friendly and "down to earth". He's a great salesman who doesn't try to "push" the customer in any direction. I plan on returning this fall for a second vehicle once it's time to put the Z in the garage for the winter!
Suburban Nissan of Troy responded to this review
6/15/2016
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Jermaine! Congratulations, and enjoy your new Nissan! We look forward to working with you again this fall when you're ready for your next one.
Karol Chromiak5/16/2016 07:02:22 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Shira Colish
So I am out of state and was very interested about a WRX that was for sale of which I had a trade in for. When I received my response, from Shira Colish. I'm not sure if I wasn't straight forward enough but my questions were completely ignored. For a company that relies on customer satisfaction I'm not satisfied at all. I think it was greatly influenced by the fact that I was from out of state and they didn't want to entertain my requests. I can only give this dealer a one star rating only based upon the fact that I only got a weak email response and no contact was attempted. Also Suburban Imports Of Troy is not listed on here so hope this gets to the right people. Well I'll take my business elsewhere where I am treated like a customer regardless of my geographic.
Suburban Nissan of Troy responded to this review
5/16/2016
Karol, thank you for your feedback. Customer service and satisfaction are our number one priorities. We would like the opportunity to hear more about your experience so that we may find a way to rectify the situation. Please contact our Sales Manager, Dave Sinishtaj, at 248-519-9542 at your earliest convenience.
Jwanshebo5/12/2016 11:09:33 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rob Risse
This was my first time to go to dealer and I had the most wonderful experience at Used Car Suburban Nissan Troy. Rob Risse really help me a lot thank you for your patient and help to get what I have now use 2007 Honda Accord. thank to you and your team who help. I can wait to come again to get car for my sister too. THANK YOU ROB YOUR ARE THE BEST!!
Suburban Nissan of Troy responded to this review
5/12/2016
Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your 2007 Honda Accord and your experience with Rob met all of those goals! Enjoy your new vehicle, and we look forward to working with you again when you come shopping for your sister!
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Suburban Imports of Troy : TROY, MI 48084-4616 Car Dealership, and Auto Financing - Autotrader