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Suburban Toyota Scion

2100 W MAPLE RDTROY, MI 48084-7128
1-855-213-85061-855-213-8506

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

**Ask for Internet Sales today!** *NEW CAR INTERNET SALES* Welcome to Suburban Toyota a proud member of the Suburban Collection. Shop us for the best price on a Toyota ... Read more
**Ask for Internet Sales today!** *NEW CAR INTERNET SALES* Welcome to Suburban Toyota a proud member of the Suburban Collection. Shop us for the best price on a Toyota and a great shopping experience. Once you buy a Toyota from Suburban Toyota, who will never buy from another place again. Give us a chance to prove it to you.

Why You Should Buy a Used Car From Us

With over 1500 fully inspected pre-owned vehicles all priced below market, why shop anywhere else? **Ask for Internet Sales today!** *PREOWNED INTERNET SALES* Why Buy ... Read more
With over 1500 fully inspected pre-owned vehicles all priced below market, why shop anywhere else? **Ask for Internet Sales today!** *PREOWNED INTERNET SALES* Why Buy from the Suburban Group Professionalism- We just have friendly, honest, helpful salespeople. The ease of doing business- we provide a better overall process as well as a terrific price guaranteed. Family owned Business for over 50 years. Excellent reputation for giving the highest level of customer service in the industry.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 421 
LuvMyToyota5/27/2016 09:23:54 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Talampas,Lazer Volaj
We had an amazing experience trading in our obsolete Mercury Mariner for our super sophisticated modern 2016 RAV4 hybrid! It was fair and honest and we feel it's the nicest car we have ever bought! Seek out Lazer for a great experience!
Mr. T5/21/2016 10:03:23 AM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eugene Ilin
Sales rep Eugene was a big factor in our decision to buy from Suburban. Was very knowledgeable and answered all our questions and concerns. Would highly recommend Suburban Toyota to all my friends.
Suburban Toyota-Scion of Troy responded to this review
5/23/2016
We always appreciate positive feedback and we are happy to hear Eugene met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!
Pursuit 28605/20/2016 10:15:54 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dennis Barrera,Kamil Abdullah,Stuart Smith
Sales person and management were very professional and made the purchasing process very pleasant . Would recommend Suburban Toyota and sales staff to any of my acquaintances.
Suburban Toyota-Scion of Troy responded to this review
5/20/2016
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with our team and we look forward to working with you again in the future!
ScionGuy5/13/2016 02:24:01 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Andy (service rep), dean (service manager), jeff kessler, michelle (service rep)
My scion has 50k miles, no alignment problems, drives straight, even drove it to florida and back no issues. Last month I got new tires so I decided to get an alignment (its recomended to get alignment everytime you get new sets of tires). I decided to pay extra by going to the dealership because I thought I would get the best service. I was wrong?! After driving off the dealership, I notice the car started Pulling to the Right! I waited another day to see if it change but no, My car is now pulling to the right! So I called the dealership and told me to take it back to the dealeship and said they would "take care of it". I went to the dealership the next day and the service rep who I spoke with on the phone and said shell be there to " take care of it " was not there. So i said thats fine, instead, a service rep name Andy took my car to get checked. After 1 hour waiting, he came back and said they could not do a full alignment because the "rear adjust arms are locked and rusted". I asked him why? He said "because your car is old". First of all my car is only 50k miles. Garage kept. No visible rust. Second, I was thinking why did the dealership let me drove off knowing that they only did half of the alignment? Were they thinking I wasnt going to notice? Im not a mechanic my self but I can tell if a car is pulling/driving to the right. So I spoke with the service manager cause all the response from this andy the service rep is "I Dont Know" . Dean the service manager spoke to me and said the same thing and added that I need to pay $400 for that adjust arms that are not even broken to begin with for them to be able to do a full alignment. I told him its not broken and my car was driving straight before half xxx alignment. He told me theres nothing he could do. I spoke with their boss Jeff K and said the same thing they couldnt do anything. I went to better business bureau and also said they could not resolve it. My car is still pulling to the right. This experience made it clear to me not to ever go to this dealership anymore. I have a lot of family and friends that buys toyota and go here, I will start telling them to go to a different toyota dealership. If you want good service Do not Go to suburban toyota
Suburban Toyota-Scion of Troy responded to this review
5/16/2016
Thank you for your feedback. Customer service and satisfaction is our number one priority. We would like the opportunity to hear more about your experience so that we may find a way to rectify the situation. Please contact our Service Manager, Matt Marziali, at 248-643-8500 at your earliest convenience.
Bindu5/12/2016 04:07:40 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Yarbrough
I went to buy Corolla from used cars. Chris showed cars and I picked one. And the futher transactions went smoothly with Chris's help. Price of the car is reasonable. Thank you so much Chris you are a good dealer.
Suburban Toyota-Scion of Troy responded to this review
5/16/2016
Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your Corolla and your experience with Chris met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Suburban Toyota Scion : TROY, MI 48084-7128 Car Dealership, and Auto Financing - Autotrader