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Suburban Toyota Scion

2100 W MAPLE RDTROY, MI 48084-7128
1-855-213-85061-855-213-8506

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

**Ask for Internet Sales today!** *NEW CAR INTERNET SALES* Welcome to Suburban Toyota a proud member of the Suburban Collection. Shop us for the best price on a Toyota ... Read more
**Ask for Internet Sales today!** *NEW CAR INTERNET SALES* Welcome to Suburban Toyota a proud member of the Suburban Collection. Shop us for the best price on a Toyota and a great shopping experience. Once you buy a Toyota from Suburban Toyota, who will never buy from another place again. Give us a chance to prove it to you.

Why You Should Buy a Used Car From Us

With over 1500 fully inspected pre-owned vehicles all priced below market, why shop anywhere else? **Ask for Internet Sales today!** *PREOWNED INTERNET SALES* Why Buy ... Read more
With over 1500 fully inspected pre-owned vehicles all priced below market, why shop anywhere else? **Ask for Internet Sales today!** *PREOWNED INTERNET SALES* Why Buy from the Suburban Group Professionalism- We just have friendly, honest, helpful salespeople. The ease of doing business- we provide a better overall process as well as a terrific price guaranteed. Family owned Business for over 50 years. Excellent reputation for giving the highest level of customer service in the industry.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 440 
Cheryl Jiang7/25/2016 02:14:35 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Leng Huang
I was considering selling my Camry to Toyota dealership due to my urgent leaving. I visited several Toyota dealerships around me and Suburban offered me the best price. Leng Huang is very friendly and helpful. She is patient and explained any details that I have questions with. She is also bilingual in Chinese which can help with customers who has difficulty in speaking English. Also I had car maintenance once in Suburban, the service people was also very helpful, they asked my opinion and being very polite. I would definitely recommend others to come to this place.
Suburban Toyota-Scion of Troy responded to this review
7/26/2016
Cheryl, thank you for your feedback! We are so glad to hear that Leng provided you with great customer service and was able to answer any questions you might have had. Thank you again and we hope to work with you again in the future!
Alex7/23/2016 08:51:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Saddler
My husband and I walked into Suburban Toyota to check out a Camry and walked out with a brand new 2017 Camry SE. Ray Saddler told us everything we wanted to know and went above and beyond. Just an amazing experience from everyone there. My husband will definitely be returning this fall to get a Toyota Tacoma. I would definitely recommend Suburban Toyota to everyone! They are the friendliest sales people I have ever met!
Suburban Toyota-Scion of Troy responded to this review
7/23/2016
Thank you so much for the kind words and the business! Enjoy your new Camry and please let us know if we can help with anything in the future!
macman40757/18/2016 06:28:04 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Guy Mulder,Mike Talampas
At Suburban Toyota I was able to find a great vehicle at a great price. My salesperson was Guy Mulder, he was very knowledgeable and patient as he helped me narrow down my options and find the ideal car to fit my budget. They gave me a heads up on a great RAV4 Limited which was arriving at the dealership in the next couple days and I fell in love with it. I was very happy with the experience. The only reason I'm giving the dealership a 4/5 and not a 5/5 is that I was led to believe I it was likely that I could get a really low interest rate through the dealership. When that wasn't the case, I ended up financing through a credit union and got a rate I was very happy with. Overall - the shopping and buying experience was great.
Suburban Toyota-Scion of Troy responded to this review
7/19/2016
Thank you for your great feedback! We are so happy to hear that your experience with Guy was so positive! Customer service is our top priority and it's great that he could help you find a vehicle within your budget! Enjoy your Rav 4 Limited and we hope to work with you again soon!
sssssssss7/08/2016 03:36:39 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Guy Mulder
I came to this dealership because I saw a vehicle that I originally leased the same vehicle years ago. Initially, I was told that they do not accept loans from my particular credit union and was told that they accept the amount I was originally covered for in my loan and would cover the costs over that amount. Little did I know, Guy had me apply for a new loan through them for the full amount. I was told, by Guy, that he was only trying to get me a lower ASP rate than I was originally given by my credit union. Aside from all of that, it was xxxx near impossible to get in contact with Guy. I would send multiple emails, calls and voicemails, only to get a response once in a blue moon - mind you, this took place over less than a weeks time. Not only did it take the dealership almost 4 days to give me a response about whether or not the car was approved, they never once told me what I was approved for or what my payments would be, ONLY until I threatened to walk away from the deal unless I had all of the information presented to me. I would highly suggest staying far away from this dealership, and probably all of the Troy Motor Mall Suburban Collections.
kscrosswinds7/07/2016 10:29:01 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lazer Volaj
I had a car in my mind, visited a dealer, Lazer pulled it out, and went for a test drive. This dealership has a good size waiting area while staff are all friendly. Lazer was friendly, considerate, and not forceful about a decision at all; very flexible and pleasant the whole time. On the same day, I drove the new car home, and all went well. It has been seven days, no problem with a car and just waiting for a check for the trade-in. So far so good.
Suburban Toyota-Scion of Troy responded to this review
7/07/2016
We always appreciate positive feedback and we are happy to hear Lazer met all of your car shopping needs when you purchased your new vehicle! We look forward to servicing your vehicle and helping you out with the next one!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Suburban Toyota Scion : TROY, MI 48084-7128 Car Dealership, and Auto Financing - Autotrader