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Suburban Chrysler Jeep Dodge of Troy

1790 Maplelawn DrTroy, MI 48084
1-888-345-92591-888-345-9259

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall ww ... Read more
The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall www.thetroymotormall.com in 1948, with Richard Fischer at the helm. Now, more than 60 years later, we have grown to be Michigan's largest dealership group, boasting twenty-nine manufacturers. Today, the collection remains a family-owned and operated business, with the continued involvement of Richard's son, David Fischer Sr.

Why You Should Buy a Used Car From Us

The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall ww ... Read more
The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall www.thetroymotormall.com in 1948, with Richard Fischer at the helm. Now, more than 60 years later, we have grown to be Michigan's largest dealership group, boasting twenty-nine manufacturers. Today, the collection remains a family-owned and operated business, with the continued involvement of Richard's son, David Fischer Sr.

Dealer Disclaimer

Sales Tax, Title Fee, License Fee, Registration Fee, Documentation Fee and Finance Charges are additional to the advertised price. New vehicle pricing based on Chrysler E ... Read more
Sales Tax, Title Fee, License Fee, Registration Fee, Documentation Fee and Finance Charges are additional to the advertised price. New vehicle pricing based on Chrysler Employee pricing eligible. Not all customers will qualify. See dealer for complete details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
Happy Mama4/25/2016 09:40:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Maria Kovach
Sales staff was friendly and efficient. They put the customer first. I did not feel like I was being taken advantage of at any time which is how I normally feel in car buying situations). I felt that the sales staff wanted to try to find the best deal for me and my family. Walked away in two days with a car and payment I wanted!
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
4/27/2016
We always appreciate positive feedback and we are happy to hear Maria met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!
Ellen Markel4/24/2016 01:46:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Fred Gregory,Jerry Leruth
Jerry leruth informative efficient kind respectful good current knowledge of products. Will definitely see Jerry for future purchases. Enjoy entire dealership nice comfortable waiting area with good snacks!
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
4/27/2016
Ellen, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your experience with Jerry met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!
andymoraitis4/23/2016 02:27:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin
Having had a poor experience at another local dealership for service on my 2014 Charger R/T Blacktop, I was interested in trying Suburban based on the service reviews. I arrived about 10 minutes before operating hours on Saturday. The service bays were opened at exactly 8:00 AM and I was greeted promptly and asked what service needed to be completed. After waiting for less than two minutes for a service writer to assist me, I explained my problems with the previous service I had received from another dealership to Kevin and was reassured that everything would be completed correctly. After writing up the order, Kevin told me it would be around 60-90 minutes and where I could wait. The lounge area was neat and clean and the time went by very quickly. Within 75 minutes Kevin returned and let me know that everything was done. Pricing was very reasonable and a 20% coupon was applied without my having to ask for it. I was cashed out in less than two minutes and very pleasantly surprised to find that my car had also been washed and the windows had been cleaned (even on the inside). Overall, I was very pleased with the experience and will consider Suburban as my servicing dealership for this car and my 2016 Charger Scat Pack.
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
4/27/2016
Andy, thank you for your great feedback! We are so happy that our service team could take such good care of you and also your vehicle. Customer service is our top priority and it's great they could service your car in a timely manner and even give you a discount! We hope to work with you again in the future when your vehicles need service!
Newlease4/23/2016 01:23:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Messina,Brandon Stiltner
Bill Messina was referred to me by a mutual friend. I had never met Bill before but he really took the time to meet my needs. I was looking for a different color for a 2016 Dodge Journey R/T and he was able to get it transferred over from another dealership in a timely manner. Also, Bill made the entire process of trading in a vehicle and getting into a new vehicle very seamless and painless. I was very pleased with everyone I interacted with at this dealership and will definitely continue to be a customer for a long time.
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
4/27/2016
Thank you for your feedback! It is great to hear that Bill could find the color vehicle you were looking for and could get it to you in a timely manner. Customer service is our top priority and we are so glad that Bill provided you with that. We hope you enjoy your new 2016 Dodge Journey R/T and we look forward to working with you again in the future!
Chrisgeldhof114/22/2016 09:57:56 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Felhaber
I was looking for a used vehicle and had no credit to start and without anyone with good credit to co-sign. I knew there was no way but I still gave it a shot, luckily I was introduced to Randy. He worked hard and spent countless hours to try and find a way that I could leave with a vehicle. I'm very happy with his effort and I recommend anyone in a struggling situation to go talk to him. He'll do whatever he can to make sure the customer is pleased! If it wasn't for him I'd still be driving an old beat up minivan.
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
4/22/2016
Chris, thank you for your great feedback! We are so happy to hear that Randy was able to get you into a vehicle, and could make your experience with us so positive! We hope you are enjoying your new vehicle and we look forward to working with you again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Suburban Chrysler Jeep Dodge of Troy : Troy, MI 48084 Car Dealership, and Auto Financing - Autotrader