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LaFontaine Honda

2245 S TELEGRAPH RDDEARBORN, MI 48124
1-888-352-55741-888-352-5574

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Founded in 1980, the award winning and nationally recognized LaFontaine Automotive Group includes 18 franchises in 9 locations across southeast Michigan and employs over ... Read more
Founded in 1980, the award winning and nationally recognized LaFontaine Automotive Group includes 18 franchises in 9 locations across southeast Michigan and employs over 800 people. The LaFontaine Family Deal offers customers more than the best price on a new or pre-owned vehicle, it is the attitude and approach to business developed and nurtured by the LaFontaine family. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Why You Should Buy a Used Car From Us

LaFontaine Honda in Michigan has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our massive invento ... Read more
LaFontaine Honda in Michigan has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our massive inventory online, request more information about vehicles from one of our Honda trained sales professionals, set up a test drive with a sales associate or inquire about financing! LaFontaine Honda is located in Dearborn, MI. As a Honda dealer just outside of Detroit who offers great prices, incentives for new & used Honda cars, trucks and SUVs to all of our neighbors in Port Huron, Ferndale, Sterling Heights, Macomb, Clinton Township, Taylor, Down River, Southgate, customer satisfaction is crucial to our success. Our expert Service & Parts staff members help our Metro Detroit customers to keep their Honda vehicles in great shape. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 172 
ejnorvell4/30/2015 01:26:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ha Parrinello
Dealing with Ha was a very nice experience and she was very well versed on the car we wanted. She took a lot of time to get our old car checked out and turned in so we could lease the new car. She helped make the deal go smooth and we left with the car we wanted. We have been dealing with this dealer for our cars for quite a while and will return when it is time for a new car. Ha was very nice and we would enjoy working with her again. Jim & Edie Norvell
LaFontaine Honda responded to this review
5/06/2015
Hello Jim and Edie! I am very happy that you enjoyed your shopping experience with Ha and that you plan to return when it is time for a new car! I am glad that you experience was smooth and you left with the car you wanted! I will be sure to pass along your message to Ha and the rest of our team. Enjoy your new vehicle! - Shelbi P.
SouthwestJeff4/14/2015 05:10:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Logan Schaffer
Took my 05 Odyssey in for service b/c of a recall on fuel pump cover. 1st time using a Honda dealer. The service at LaFontaine met my expectations, which were high b/c of how I view Honda as a company. Logan the customer service person was very helpful and promised that if I couldn't get a ride back to the dealership, that he would pick me up personally to retrieve my vehicle. The work was done quickly for no charge, and they didn't try to sell me anything. I was impressed.
LaFontaine Honda responded to this review
5/06/2015
Hi! I am pleased to hear that your service experience was great and that your expectations were met! I am happy that Logan was able to assist you all while being helpful and honest. I will make sure to pass along your message to Logan and the rest of our service team. - Shelbi P.
mikeandtracy4234/14/2015 12:08:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ha Parrinello
We have purchased our last 4 cars from Ha. She goes above and beyond. She is low to no pressure and makes the experience of car buying much better! We are planning to move but we know that when it is time to get our next vehicle, we will make the trip and see Ha. - Mike and Tracy Beck
LaFontaine Honda responded to this review
5/06/2015
Hello Mike and Tracy! I am so glad that you had yet another great shopping experience with Ha! It is nice to know that you will still make the trip to see her after you move! Thank you for your dedication to The LaFontaine Automotive Group! - Shelbi P.
kkue4/10/2015 02:32:03 PM
1.0
Overall Rating
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ryan Lafontaine , Jessica from Guest Specialist
Worst experience ever with the worst staffs. Our sale person was Dean Snell and he wasn't even polite and didn't have any good customer service being a sales person. Bought the Honda Pilot on Saturday but came in to resign the agreement on Monday and to get the truck but the truck was dirty with stain on the seats and inside the front hood was dirty all around. I told Den Snell it was dirty for a brand new truck and he said he'll have them clean it but it took over 2 hours. Went back to look at the truck still dirty and I was upset that a dealer that sells a brand new Honda Pilot didn't even clean it well and plus crumbs inside the truck. Den Snell went outside to clean the truck but still couldn't do anything so my husband took over and cleaned it in front of Dean Snell. Plus watch out for these sales peoples at this Lafontaine Honda in Dearborn, MI Telegraph cause all they do is talk and walk away from there customers and they will definitely sell you a vehicle with the high price instead of the correct price on online. Dean Snell never apologize to us when we were there for almost 3 hours and plus he knew I was 37 weeks pregnant. Also luckily I'm an honest person so when we left the parking lot, I had to remind my husband to go back inside to give him our down payment for the truck. So my husband went back inside to give him the down payment and it took Den Snell almost 30 mins just to process that. My husband told him this had been the worst experience he had buying a vehicle and Dean got kinda aggressive and said did you want me to go on my hands and knees and my husband said no. My husband had call the dealer back to talk to a manager when we got home and the sales manager Kris Purdy said he already had talked to Dean Snell and apologized. I was upset cause this brand new Honda Pilot is for me and this had to be the 1st vehicle that I bought that was dirty and not clean for a brand new suv. I call back to talk to the general manager and the receptionist transfered me to Jim whom I she said was the general manager but it went to his voice mail and I left a message but he never called me back. So today I called back again to talk to Lafontaine Honda CEO Ryan but went straight to his voice mail so I left a message but he never called me back. THIS IS THE WORST HONDA DEALER AND TO EVERYONE WHO WANTS TO BUY A HONDA VEHICLE GO TO ANOTHER HONDA DEALER CAUSE THIS DEALER IS NOT PROFESSIONAL AT ALL AND DON'T TAKE CARE OF CUSTOMERS WELL AT ALL!!!! It's ashame that even the higher up peoples here don't care what the customers say when there employees screw up!!!! Plus there guest relationship Jessica called and I told her how bad the service was and she said she'll talk to the CEO and see what she can do to help. I told her I need in letter head stating that they shred the 1st agreement that the price was incorrect and she said yes she'll send me a copy and in writing on letter head stating that they had shred the agreement information and she'll send me a couple business cards with her name, phone number, fax number and email to me and she'll try to get me a detail cleaning coupon. I never received anything from her for over a week and so I called her back and she claim she sent it to me and she'll resend me the stuff and if I don't receive it the next day then I can call her. Well I never receive anything the next day so I called her but she didn't pick up so I left a message but she still won't call me back so I had call her again the next day and no answer and I left her another message on her voice mail. It's ashame all these peoples that work here lie so much and I hope Honda head quarters will get rid of this whole staff cause they're not helpful, worst customer services and lie to customers. EVERYONE PLEASE BE CAREFUL CAUSE THIS LAFONTAINE HONDA DEARBORN, MI TELEGRAPH IS THE WORST HONDA DEALER TO DO BUSINESS WITH ESPECIALLY WHEN THEY DON'T CARE ABOUT THE CUSTOMER AND LIE!!!!
Gully,Dalia 724/02/2015 11:52:01 AM
4.8
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Neff,Tony Falzeta
Tony explained every details, answered all my questions and took care of everything. He is was very friendly. I will recommend this dealership and sales man Yony to my friends.
LaFontaine Honda responded to this review
5/06/2015
Hello! I just wanted to thank you for taking your time to leave such an awesome review! I am so happy to hear that Tony was very friendly and able to answer all your questions all while being very detailed! It is great to know that you will recommend our dealership along with Tony to your friends! Thank you! - Shelbi P.
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