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Suburban Honda

25100 Haggerty RoadFarmington Hills, MI 48335
1-888-862-61131-888-862-6113
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfec ... Read more
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Suburban Honda has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. Our General Manager - Bob MacKenzie and our General Sales Manager - Tim Tharp, along with Steve Parks, our Service Manager and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!

Why You Should Buy a Used Car From Us

Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfec ... Read more
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. HONDA CERTIFIED CARS COME WITH 100,000 MILES OF FACTORY COVERAGE! RATED THE NUMBER ONE CERTIFIED PROGRAM IN THE COUNTRY!!!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 388 
Kenny12345/12/2016 08:05:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Vince in service
New exactly what he was talking about and pinpoint the problem and we fixed it. Was very helpful allowing me to know what the problem is with my vehicle and what he recommended was exactly what he said
Suburban Honda responded to this review
5/12/2016
Kenny, we always appreciate positive feedback and we are happy to hear Joseph met all of your service needs when you brought your vehicle in. Customer service is our first priority and it's great he let you know what was going on and what had to happen! We look forward to working with you again next time you stop in!
Veera5/07/2016 11:15:19 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Maureen Kelly
I had a chance to deal with Maureen Kelly to replace my Honda Civic Air Bag Inflators, and got replaced succesfully and the service was really good!
Suburban Honda responded to this review
5/09/2016
Veera, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your service experience here with Maureen and we look forward to serving you again in the future!
Hondalover5/07/2016 02:16:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joey Demilio,Karl Stuef
Great experience again with Joey! They had lots of choices. Joey was smart and clear what I had in my mind. No fuss, Walk in and out in less than 2 hours, could be earlier if we didn't forget the title and spare key.. But we drove home with a brand new car!! Got attentions and comments everywhere we went. All the agants were friendly and knowledgable. We will shop there again. Worth driving from Ann Arbor area. Absolutely Better dealership! Karl, the finance manager negotiated with HQ? to close my case. I had to owe the remaining balance to my 2years old civic.. But we wanted CR-V and we love it!! Not a good idea to trade in this soon but Great feeling when I ended up putting less money down and almost same payment price. Thank you so much for his efforts!! And he remembered us from a few years back sale with them. It was a total package of great customer service experience.
Suburban Honda responded to this review
5/09/2016
Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Joey! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!
SKowaleski5/05/2016 11:27:36 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mike Siwicki,Derrick Kyser
Wouldn't recommend buying from their used cars. Worst experience I have ever had buying a used car. They forged the multi point inspection checklist that said everything on the car checked out and was good. Sold me a car with bent rims and Walmart tires On a Cadillac and then tried to charge me when they gave me another set of bent wheels with bad tires. Michelin exchanged my bad tires suburban Honda tried to sell me for $200. After spending $27k here they tried to squeeze more pennies out of me instead of worrying about retention and referrals. Don't buy from their used lot without taking it to a mechanic you can trust because Sean and Mike here fake reports just to get a sale. Very dissatisfied.
Annoyed Customer4/28/2016 07:59:58 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:David Jock
I have taken my Honda to their service department twice now for simple issues. The first time for an oil change. Before I could get the car home the warning light came on and I had to turn around and go back. Thinking this was an isolated incident I returned, this time for an oil change and tire rotation. Again, before I could get my car home after the service was completed the low tire pressure warning light came on. By this time the service department was closed so I had to be there when they opened the next morning. If they cannot be trusted to complete simple services like oil changes and tire rotation with out problems why would you trust them with larger issues. I will not go back.
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Suburban Honda : Farmington Hills, MI 48335 Car Dealership, and Auto Financing - Autotrader