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My Auto Import Center

1860 East SternbergMuskegon, MI 49444
1-877-651-68021-877-651-6802

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

My Auto Import Center in Muskegon, MI is your one stop shop for all automotive needs. We have the latest Audi, Nissan, Scion, Subaru, Toyota, and Volkswagen vehicles. Wit ... Read more
My Auto Import Center in Muskegon, MI is your one stop shop for all automotive needs. We have the latest Audi, Nissan, Scion, Subaru, Toyota, and Volkswagen vehicles. With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. Call 1-866-670-4851 for more info.

Why You Should Buy a Used Car From Us

My Auto Import Center in Muskegon, MI is your one stop shop for all automotive needs. We have the latest Audi, Nissan, Scion, Subaru, Toyota, and Volkswagen vehicles. Wit ... Read more
My Auto Import Center in Muskegon, MI is your one stop shop for all automotive needs. We have the latest Audi, Nissan, Scion, Subaru, Toyota, and Volkswagen vehicles. With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. Call 1-866-670-4851 for more info.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 87 
Lynn3/27/2015 02:41:41 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Katie Brown
I hadn't bought a car 11 years, so I was apprehensive. Katie Brown's laid-back, no-pressure approach was perfect. Love my Subaru!
Jack3/10/2015 11:24:01 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mark Leutzinger
This is a response to Mark Leutzinger's response to my previous review. His response just confirms my belief that Toyota service has a poor business ethic. ( Deal Rater would not allow me to reply directly to Mark Leutzinger's response) First of all, the weld that was done by Robinhood Muffler on my exhaust brought my exhaust system back to "like new" condition, and lasted 2 more years. Remember that the My Import mechanic told me, in person, that my issue was not able to be rewelded due to the exhaust pipe being "too thin" to be successfully welded. Secondly, I specifically asked the service desk attendant if the $45 charge for the computer diagnosis would apply to any service work that was diagnosed. (This is a "free service" at most local automotive parts retail stores.) His reply was "NO" and when he saw the disappointment on my face he, smugly, asked me if I wanted to cancel the appointment I had just made for the following day. Mark Leutzinger was never present at any part of this conversation. I proceeded from the service area into the new car sales area and filed my grievance with My Import's General Manager, Josh Benson. Thankfully I am a Mechanical Engineer and saw through their games. I just pitty the unsuspecting customers that may fall into their trap. Good Luck if you decide to ignore my review, Jack Howell
kiki2/02/2015 08:07:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andre Coffee,Bill Ferry
We had been considering buying a new Subaru Outback after not being satisfied with our current car and reading all the great reviews. After checking multiple dealerships and finding none available we checked the Muskegon dealership and talked to Andre Coffee. He also told us none were available but they had one to test drive. We took the test drive and knew we wanted one. Andre walked us through the ordering process so we could get just what we wanted on the car. He did not push any extras on us that we didn't want and explained everything to us. He also kept me updated through the 60 day wait. It was definitely worth the wait! When we went to pick up the car, we were offered something to drink while we waited by two different people. Everyone there was very friendly. Andre sat in the car with us and explained all the features. Very thorough job. With salespeople like him I can see why they have such a good rating. Will be recommending them to anyone looking for a great car and great service!
pootie1/27/2015 06:25:26 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andre Coffee
From the moment we walked into the door of the dealereship we felt comfortable. Everyone had a smile on their face as they greeted us. Which ever vehicle we wanted to test drive was not a problem. We started out thinking we wanted a Nissan Murano; but quickly realized that the Rav 4 was more our style. We never felt pressured to make a decision that made us uncomforable. We told them that we needed time to think and when we made our decision we would contact them. When we picked up our vehicle it was waiting for us inside the dealership where it was warm so we would have the time to ask any questions we had. Andre Coffee was fabulous to work with. He makes you feel like family!! Great Guy, Great Experience!
Eric12/29/2014 02:14:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Sedgley,Mark Leutzinger,Tom Blais,Rick Collett,Rob Gould,Bill Ferry
We appreciate the top-notch experience we've enjoyed at My Import. Their new and used sales staff are genuine, knowledgeable, and not pushy, and the service department is equally commendable.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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