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Dewey Dodge Chrysler Jeep

3175 SE. Delaware AveAnkeny, IA 50021
1-877-592-42781-877-592-4278
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Dewey Dodge-Chrysler-Jeep we are committed to providing you with a great selection of New cars, SUVs and Trucks. We are dedicated to making it easy for you to do busin ... Read more
At Dewey Dodge-Chrysler-Jeep we are committed to providing you with a great selection of New cars, SUVs and Trucks. We are dedicated to making it easy for you to do business with us thru our exclusive Value Pricing. Call us for details or stop in Today!!

Why You Should Buy a Used Car From Us

ALL PRE-OWNED VEHICLES HAVE AN CARFAX VEHICLE HISTORY AVAILABLE. INTERNET PRICING ELIGIBILITY REQUIRES COMPLETION OF PROCESS THROUGH INTERNET; E-MAIL CONTACT, APPOINTMENT ... Read more
ALL PRE-OWNED VEHICLES HAVE AN CARFAX VEHICLE HISTORY AVAILABLE. INTERNET PRICING ELIGIBILITY REQUIRES COMPLETION OF PROCESS THROUGH INTERNET; E-MAIL CONTACT, APPOINTMENT SET-UP AND CREDIT APPLICATION; PRICING NOT AVAILABLE IN-STORE.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.3
    Quality Of Work
  • 4.0
    Friendliness
  • 3.2
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 291 
dontbuy dewey 6/22/2016 10:01:31 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Kathleen Brace
Terrible service and they will sell the service warrant contract stating it is a bumper to bumper and it is not.. We brought a 2014 Jeep and was told the service warranty contract we brought for over $2000.00 does not cover a leaking air conditioner hose. The contract is only for hard parts only, there is no bumper to bumper warranty contract and this jeep is only 2 years old!!!. It was look at on 6/2/2016 and they said they needed to order a part for $212.00. It takes over 2 weeks for a plastic hose to be delivered.. Unless you enjoy wasting money do not buy the so call bumper to bumper warranty. Their service dept needs a lot of work to be customer friendly and care about the customer. Kathleen did know we had an issue and never follow up with us..
Dewey Dodge Chrysler Jeep Ram responded to this review
6/23/2016
Unfortunately, this situation is the result of a comedy of errors that we believe can be rectified quite easily and we thank this customer for reaching out to us. The repair in question requires a hose to be replaced which is not covered under the Extended Service Contract purchased by this customer. However, on 6/2/2016 we agreed to cover the cost internally, meaning repaired at no cost to the customer and provide a rental car for the inconvenience. After 6/2, we repeatedly called and left messages and emailed the customer stating that we would handle the cost of the repair and they needed only to call and let us know when it was convenient for us make the repair. As it turns out, this was a mother/daughter duo with us only having contact information for the daughter as she was technically the buyer. It is clear now that we should have been communicating with the Mother. With that in mind, we reached out to the Mother today (6/23) to make her aware of us taking care of the costs involved. She is checking her daughter's schedule and we are awaiting them to get back to us to finally schedule this repair at their convenience. Please reach out to our Customer Advocacy Manager James Thomas at 515-289-8799 with any further questions or concerns.
Dodgevan1235/06/2016 02:02:14 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dustin May
I went to purchase a new van and was told that they called my person bank and culd not b approved so i wound up wit a 19% intrest rate and outragous payments called my bank and said they never heard from dewey went to get it refinanced and spose to get my money back for warranties i purchased through them and been gettin a run around for over 2 months although the salesman did a good job which is dustin may i wuld say that finance there is terrible to deal wit they sall they will call back time after time and i have to call them totally frustrating
Senrab154/22/2016 09:30:08 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andrew Haack
Spent last 5 month being ignored over what I was promised when I purchased my truck. Still don't have it yet and list of issues with my truck have yet to be resolved.
Infuriated 2/22/2016 02:19:42 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Roger Bill
For some reason, the staff here apparently think it's a good idea to insult their clientele? I went in to look over some of the vehicles on their lot, I spoke with one salesman and then I believe the manager, not only was the manager pushy but he began to patronize, talk down to, and flat out insult me. Needless to say I walked out of their and they have since lost my, and any of my friends business.
Mustang12/14/2016 10:54:06 AM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Carter
Justin Carter was my salesman and he was great! Really worked a great deal to get me into the Jeep Grand Cherokee I wanted!! I would highly recommend him and Dewey!
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Dewey Dodge Chrysler Jeep : Ankeny, IA 50021 Car Dealership, and Auto Financing - Autotrader