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Lithia Audi of Des Moines

5200 Merle Hay RoadJohnston, IA 50131
1-855-219-75761-855-219-7576
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing

Why You Should Buy a New Car From Us

By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit ... Read more
By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit our state-of-the-art Audi showroom at 5200 Merle Hay Road Johnston, Iowa, you'll notice right away that we're not your average car dealership. We treat our Des Moines, Johnston, West Des Moines, Clive, and Waukee customers like friends and have a laid-back approach to selling. After all, we believe our Audi cars speak for themselves.

Why You Should Buy a Used Car From Us

By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit ... Read more
By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit our state-of-the-art Audi showroom at 5200 Merle Hay Road Johnston, Iowa, you'll notice right away that we're not your average car dealership. We treat our Des Moines, Johnston, West Des Moines, Clive, and Waukee customers like friends and have a laid-back approach to selling. After all, we believe our Audi cars speak for themselves.

Languages Spoken

  • Español
  • Deutsch
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.2
    Quality Of Work
  • 4.8
    Friendliness
  • 4.2
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 8 
Steve B12/19/2014 06:20:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Gladney (GM); Phil (Service), Austin Berke (Service)
Long time customer of Audi of Des Moines---just purchased vehicle on the 13th ( #8 from this dealership over the years). Other than high praise for the Audi product, the folks at Audi treat me with courtesy, respect, and professionalism. Jorge Meza (Audi Sales Consultant) and Anthony Gladney (GM) are very open, honest, and a pleasure with whom to work. Although it is the vehicle I purchase and drive, I strongly feel that the relationship built working with these folks adds value and support to my experience. Austin and Phil, in service, assisted me with my inquiries when asking about the vehicle. The service team is very prompt and thorough in service and communication. STRONGLY recommend you visit VW/Audi Des Moines if in the market!
milo7112/15/2014 10:17:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jorge Meza
I would definitely recommend George Meza. He was very helpful with our decision to buy an Audi. He answered all questions and was very thorough. My wife is very happy!!!
Lyndam112/07/2014 01:47:55 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Walter Lehmann
A dealership shows it's true value when a customer is in need. Walt Lehmann went above and beyond to make sure I was taken care of after the sale. We purchased two cars from him in 2014 and will continue to buy from Walt for years to come. Thank you Walt for your outstanding customer service!
dedhed12/03/2014 07:34:38 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Harold Flavell
Dealer would not appraise vehicle while I was present. When going over the financials, and I asked for an explanation why my vehicle (that was paid for and clear title) was not given a fair trade amount I was told, "it is a fair price for a vehicle in rough condition". Which was untrue. I was trading in a 2005 Chevy Colorado and they gave me less than $5000 for value. Also, I had an ad off a website that gave the price of the vehicle at $11,500 but upon review of the financial papers it was over $14,000. I asked the dealer why this was and was quickly brushed off and it was said that he, the employee, had a birthday party to attend so needed to wrap things up quickly. In addition, there were 2 alarms that were not fixed, one was a motor code and the other is they left a flat spare in the vehicle. I asked for these items to be fixed, brought the car back to be serviced and neither was done. The codes were cleared, but not fixed. Two days later they returned and I took the vehicle to a mechanic which cost me an additional $345. Very bad experience and I will not darken their doors, at any of their dealerships. I also found my truck I traded on a auto website for 2.5 times what they gave me for trade value.
momjohn11/15/2013 07:34:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Walter Lehmann
The VW dealership went up and beyond to make sure we were satisfied. Rod was very helpful. They not worried about it being Friday evening.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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