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Audi of Des Moines

5200 Merle Hay RoadJohnston, IA 50131
1-888-985-65161-888-985-6516
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing

Why You Should Buy a New Car From Us

By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit ... Read more
By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit our state-of-the-art Audi showroom at 5200 Merle Hay Road Johnston, Iowa, you'll notice right away that we're not your average car dealership. We treat our Des Moines, Johnston, West Des Moines, Clive, and Waukee customers like friends and have a laid-back approach to selling. After all, we believe our Audi cars speak for themselves.

Why You Should Buy a Used Car From Us

By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit ... Read more
By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit our state-of-the-art Audi showroom at 5200 Merle Hay Road Johnston, Iowa, you'll notice right away that we're not your average car dealership. We treat our Des Moines, Johnston, West Des Moines, Clive, and Waukee customers like friends and have a laid-back approach to selling. After all, we believe our Audi cars speak for themselves.

Languages Spoken

  • Español
  • Deutsch
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.9
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 11 
Mjschue3/20/2015 09:50:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brent Schettler,Chris Cameron,Brent Caswell,Brad Ernst
I got a great deal on a used SUV. Brent Caswell and Brad Ernst were both knowledgeable and offered a great experience. Fantastic selection and staff.
Audi Des Moines responded to this review
3/21/2015
Thank you for sharing your Audi Des Moines experience with us. We look forward to continue providing you with a great experience in the future.
Scott Evenson3/09/2015 05:36:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Rowald at adjacent Acura dealership.
Pleasure doing business with Audi dealership. All personnel were very friendly and professional. New facility was beautiful and accommodating. Looking forward to having my new vehicle serviced at the new facility in the future.
Audi Des Moines responded to this review
3/12/2015
Thank you for a great review and we look forward to seeing you again for your first service.
R S 1/07/2015 02:20:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:John Mealey (service manager), Phil (technician), Kiera H. ...and there were others.
I'm picky, and I was extremely happy with the way John Mealey (service manager) and Phil (service tech) approached a complex problem: Adapting keys to the immobilizer system on my wife's S4 Cabriolet. Phil understood the problem immediately and kept me in the loop as he addressed it, he also shared his technical insight on the car (I want to make this one last). The electronic immobilizer system is not something that is typically adapted outside of the dealership, and doing it wrong can (surprise) immobilize the car, so this is one of those times when it is better to engage the experts. The new service facility is nice (apparently today was moving day) and the service organization was highly responsive. It's not often I take a car to the dealership. I own the factory service manual as well as VAG-Com diagnostic software, and I enjoy figuring out the technical aspects of the car. I have long valued the parts department (Jeff Siddens) but I am not usually a service dept. customer. I have owned Audi cars since my first new car in 1985, and I would feel comfortable taking our A8 as well as our S4 there.
Steve B12/19/2014 06:20:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Gladney (GM); Phil (Service), Austin Berke (Service)
Long time customer of Audi of Des Moines---just purchased vehicle on the 13th ( #8 from this dealership over the years). Other than high praise for the Audi product, the folks at Audi treat me with courtesy, respect, and professionalism. Jorge Meza (Audi Sales Consultant) and Anthony Gladney (GM) are very open, honest, and a pleasure with whom to work. Although it is the vehicle I purchase and drive, I strongly feel that the relationship built working with these folks adds value and support to my experience. Austin and Phil, in service, assisted me with my inquiries when asking about the vehicle. The service team is very prompt and thorough in service and communication. STRONGLY recommend you visit VW/Audi Des Moines if in the market!
milo7112/15/2014 10:17:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:
I would definitely recommend George Meza. He was very helpful with our decision to buy an Audi. He answered all questions and was very thorough. My wife is very happy!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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