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Audi of Des Moines

5200 Merle Hay RoadJohnston, IA 50131
1-855-219-75761-855-219-7576
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing

Why You Should Buy a New Car From Us

By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit ... Read more
By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit our state-of-the-art Audi showroom at 5200 Merle Hay Road Johnston, Iowa, you'll notice right away that we're not your average car dealership. We treat our Des Moines, Johnston, West Des Moines, Clive, and Waukee customers like friends and have a laid-back approach to selling. After all, we believe our Audi cars speak for themselves.

Why You Should Buy a Used Car From Us

By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit ... Read more
By taking a page from Audi themselves, Audi Des Moines challenges many consumers' perspective of exactly what is the quintessential car-buying experience. When you visit our state-of-the-art Audi showroom at 5200 Merle Hay Road Johnston, Iowa, you'll notice right away that we're not your average car dealership. We treat our Des Moines, Johnston, West Des Moines, Clive, and Waukee customers like friends and have a laid-back approach to selling. After all, we believe our Audi cars speak for themselves.

Languages Spoken

  • Español
  • Deutsch
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 20 
Lillyanne6/16/2015 02:42:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Runyan
Got right in, finished quickly, cleaned my car, very friendly, reasonably priced. Appreciated getting a same day appt. New dealership is nice, clean, nice snacks on beverages.
PETES6/03/2015 03:01:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Braak,Anthony Gladney,Kiera Harris
I've been dealing with the service department at this dealership for different marques for more than 25 years. This visit, as always, I got top notch service from friendly, super-competent staff. They went out of their way to be sure that I was happy with the work, that I got the best value for the money that I spent and just made sure that the work done was clear, understandable and at a fair cost. I have dealt with a lot of service departments in my years of car ownership. This staff has consistently been outstanding and standing head and shoulders over the others in quality of work, friendliness, customer service and concern for the customer. They are the biggest reason that I keep coming back to buy new cars ( sorry Brian ;-)
Goldi5/26/2015 03:03:58 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Also a very nice mechanic whose name I did not get!
I stopped by the Audi Des Moines service center on a long road trip from Nebraska through Wisconsin. I had recently purchased my Audi A3 as a used car from another dealership, so I had no idea when the oil had last been changed or the tires rotated. While these things were being accomplished, I asked numerous questions and received lots of information as to certain facts I didn't have about the car in general. The service was completed easily, and the findings were fully explained to me along with various options as to repair or future maintenance. They were able to conduct an additional brake fluid flush in my same visit that I had not previously scheduled. The staff also helped me reprogram the key fob and give me good advice for getting the lug nut covers off in case I needed to change a tire. All in all I walked away with a great deal more information than I had previously, and a better sense of comfort and confidence getting back on the road for a lengthy trip.
nhradar5/23/2015 02:23:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brent Schettler,Brad Ernst
I went to Audi Des Moines to look at a late-model Subaru Outback they had in stock. It was in great condition, and Brad was informative and helpful about the auto-buying process. Once we decided we wanted to buy the car, the price was fair (well, I thought the price was great, though I have no negotiating skills), the hassles were low, and the sales manager Brent stepped up to help coordinate paper-signing when the business manager was busy. He also was great to work with and very efficient. The result was an extremely efficient process that led to us getting out of there without our two kids totally losing it. I'd definitely recommend all of the experience.
Donsapp16005/06/2015 09:51:41 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:George Meza
Sale rep did a great job we were happy with all the details about are new car .george did an excellent job with are questions and explaing all the technology
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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