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Braeger Ford

4201 S. 27th StMilwaukee, WI 53221
1-888-587-90991-888-587-9099
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a Used Car From Us

Our exceptional staff and aggressively priced inventory makes for a smooth and easy one stop shop. Cant wait to see you. Dont forget to look us up on Dealerrater.com The ... Read more
Our exceptional staff and aggressively priced inventory makes for a smooth and easy one stop shop. Cant wait to see you. Dont forget to look us up on Dealerrater.com The Braeger Ford Team

Languages Spoken

  • Español
  • Deutsch

Dealer Disclaimer

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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 448 
gopackgogo12/09/2014 04:40:56 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Luis Delgado
We found a car on line at a reasonable price for my daughter, and went to braeger almost 30 miles away. The car seemed fine and we requested a test drive. Dead battery. The car was jumped and we left for the test drive. After a couple blocks it was obvious we needed to return before getting stranded. We negotiated a price, and agreed to buy the car if the battery was replaced, and the recharging system tested OK. We came back the following day in the day light to evaluate the car, to find the car in the shop with a broken item in the engine compartment, from trying to fix a recall item on the car. No test drive. No daylight evaluation (we did see the car inside in the shop). We arranged for hitch to be installed. We came back the following day (again 30 miles each way every trip) to test drive, check out trailer hitch, and finalize the deal. We never received diagnostic report on charging system. The trailer hitch wiring harness was coiled up inside back door, after being told their new installer has the wire harness plug installed outside the car by the hitch. To fix, we arranged for the dealer to pick up the car at my office to relocate the trailer hitch harness. They picked up my daughter’s car at my office. Came back later in the day after doing nothing (they did fill up the gas tack that was 3/4 full). They were going to complete the work in their service center and determined they could not do it. We made arrangements for them to pick it up again about a week later. They picked up my daughter’s car again at my office. Later in the day (fairly dark out and raining) they dropped off the car and you could see the harness plug. I got home to find (with a flashlight) they drilled two small holes in the flimsy plastic bumper shroud, and zip tied the plug to the shroud. That should probably last the week (if I don't plug any into it or remove anything from it). We briefly discussed my disappointment in the results over the phone, and the entire process (over sold - under delivered). The call ended abruptly. My plans are to spend even more money to have it done correctly using a mounting bracket mounted to a solid surface. I have already spent over $400.00 on the hitch on a $20,000 dollar car, and still have to have it redone. We won’t be going to that dealership again.
Balance Seeker12/06/2014 10:44:03 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan McKnight,Rik Emerick,Kelly Kaminski,Mike Sumner
I had a great telephone introduction to Braeger Ford by speaking with Rik Emerick in Sales with regards to an internet ad inquiry for a new Ford Flex. It unfortunately turned into a bit of a rocky experience as a result of what appeared to an honest oversight in the internet ad I responded to and some vehicle prep details that were not quite up to snuff . . . BUT . . . after a very open and candid chat with their Sales Manager (Dan McKnight) things were ironed out and the story ended very (very) well. The result: Dan and his team of professionals did a great job ! Rik's tag-team sales associate, Mike Sumner did a great job with his attentiveness and follow through to bring the experience to a close. Our financial closer (who I believe was named Kelly) also did a great job in her thoroughness and professionalism. My candid observation is that Dan McKnight is one of those 'top 1%' Managers that listens to his customers and is able to translate customer feedback and customer needs into 'RESULTS' ! ! ! Results for his customers and results for Braeger Ford. Great Job - Team Braeger - and thanks for your tremendous CUSTOMER FRIENDLY SUPPORT ! ! ! It is very much appreciated ! Balance Seeker
luvmyfusion12/04/2014 08:50:58 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Luis Delgado,Dan Wisniewski
I was referred by a friend to talk with Dan Wisniewski. Even though he specialized in new sales and I was there for used, he offered wonderful service and helped me through the process. Due to a unique circumstance, we had to complete the sale a few days later when Dan was on vacation. His co-worker Luis Delgado then finished up the sale with me with the same courteous and professional servcie as if I had worked with only him the entire time. Great teamwork, great customer service experience.
garykohls12/03/2014 02:32:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Bromeland
Routine maintenance - oil change, balance/rotate tires, etc. Car was checked for any issues. One tire was missing balancing weights -- they were provided for free. I was advised I may need new tires at my next scheduled maintenance in May. Andrew was helpful, honest, and friendly.
Jim & Kathy12/02/2014 11:09:20 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Sumner
My wife and I were looking to purchase a used Ford Escape. We researched vehicles on line and found one at Braeger Ford we might be interested in purchasing. Upon asking for the salesperson whose name we found on line and meeting him, we new this would be a pleasant visit. Mike was very friendly and helpful. Mike showed us the vehicle we found on line. He was very knowledgeable about the options the Escape had and explained them to us so we could understand them. The test drive went well and we were starting to get the feeling we were about to talk terms. Mike showed his interest in us and our needs. To not go into any more details, we were able to come to terms with Mike and his sales manager and closed the deal that day. Great way to celebrate Thanksgiving a day later. We would recommend Mike to any and all people we know who would be interested in purchasing a new or used vehicle. Thanks again to Mike for a GREAT SALE and making our Thanksgiving Weekend complete.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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