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Van Horn Hyundai - Fond du Lac

N6652 Esterbrook RdFond du Lac, WI 54937
1-888-988-19111-888-988-1911
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We are a family owned state of the art facility located in Fond du Lac, Wisconsin. Unlike most dealerships, we make sure your purchase is totally hassle-free, and more im ... Read more
We are a family owned state of the art facility located in Fond du Lac, Wisconsin. Unlike most dealerships, we make sure your purchase is totally hassle-free, and more importantly..FUN! We offer free loaner cars, free car washes, and free refreshments. You will be treated like a member of the family from start to finish. At www.fdlhyundai.com we're always home!!!!! Come on over.........

Why You Should Buy a Used Car From Us

We are a family owned state of the art facility located in Fond du Lac, Wisconsin. Unlike most dealerships, we make sure your purchase is totally hassle-free, and more im ... Read more
We are a family owned state of the art facility located in Fond du Lac, Wisconsin. Unlike most dealerships, we make sure your purchase is totally hassle-free, and more importantly..FUN! We offer free loaner cars, free car washes, and free refreshments. You will be treated like a member of the family from start to finish. At www.fdlhyundai.com we're always home!!!!! Come on over..........
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.6
    Quality Of Work
  • 3.8
    Friendliness
  • 3.4
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 161 
blaircd2/26/2015 05:03:15 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Nielsen
Just purchased a vehicle from Van Horn Hyundai. The most challenging experience I have ever had buying a car. First misleading statement, "If you finance your used car purchase with us you will receive the 10 year powertrain warranty that normally does not transfer with the purchase of a used vehicle." After waiting two hours it was our turn to meet with the gentleman in charge of the finance paperwork. Instead of talking finance we endured a five minute power point presentation on the value and importance of the purchase of an extended warranty. We found out later that because we declined the purchase of the extended warranty we did not qualify for the 10 year power warranty that we said we would get after we financed with them. Second misleading statement " If you purchase a vehicle with a credit card you have to pay the 3% fee on any dollar amount charged over Van Horn's limit of $2500." A merchant accepting Mastercard and Visa is required to accept the rules and regulations of the credit card company. One of those rules is that you may not impose a maximum amount for any transaction. And number two, you may not impose a surcharge on a transaction because a customer used their credit card. And for those people that have the ability to pay off their credit card bills monthly, the points earned will get you a one way ticket to a warm island. Something well deserved after dealing with this dealership. Now..would I purchase another vehicle from Van Horn? Absolutely! Their car prices are great! Would Van Horn let me purchase another vehicle from them? Probably not!!!
jen2/25/2015 09:22:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike(finance)
This is our first Hyundai and we visited two in the Milwaukee area and were not happy with either experience. We then decided to check out Van Horn. I wish we would have gone there first! We worked with Robby and then with Mike in finance. The whole experience from emailing Robby prior to our visit to driving away in our new Santa Fe was wonderful. I can't say enough great things about Van Horn and we love our new SUV.
Jill762/08/2015 07:28:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Nielsen,Trevor Hess
I was looking to upgrade my vehicle with not so great credit. Where I live, they really have no dealerships willing to look at you unless you have perfect credit or an arm and a leg to put down. I found Van Horn dealership online and was VERY hesitant to try to apply. Lynda made it wonderful and she was so so nice..even joking about tractors! After I applied it wasn't even two minutes later when she called and told me I was approved! I faxed over the documents she needed and made an appointment to go to the dealership. When I arrived at the dealership, Trevor greeted my sons and I at the door. Trevor made sure I knew what was all going on from warming up the car to detailing it. Met Brandon who explained everything and signed the paperwork Nd off we went, not before Trevor helped set up my Bluetooth. I cannot express how happy I am with everyone there! Everyone made you feel welcomed and always had a smile on their face! I HIGHLY recommend doing business with Van Horn! Thank you everyone there for making this a great experience!
Van Horn Hyundai of Fond du Lac responded to this review
2/16/2015
Jill thank you for writing a great review and it was a pleasure working with you also! We are so pleased that your experience was a very positive one and that you would HIGHLY recommend us to your family and friends. Please give us a call if you have any questions, we are here to help you out. Welcome to the Van Horn Family and enjoy your new vehicle!
Fdlhyundai2/07/2015 10:09:17 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:K. Vande Slunt
Not good customer service. $100 charge to find out problem when coming in with code already. Would not repair without re confirming already diagnosed problem. Would not recommend and will not be going back.
unhappy7212/06/2015 11:53:12 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bob
We went in looking for an SUV with a third row seat. They weren't very helpful in finding us these to look at, the ones we asked to look at they had us look in the windows of, not open up and test drive. When we found a van that we didn't mind, we asked to talk about pricing and were told that we could discuss it with the finance manager. The paperwork was brought to us with numbers already put in with no opportunity to change. They pushed a loan on us so that we would be spending more than we intended. We were there for almost 6 hours. In the first 2 hours, we test drove 2 vehicles, the rest of our day was spent waiting for the finance manager. The vehicle wasn't finished with repairs, but they wouldn't allow us to put money down to hold it and come back later. They told us that since it was the end of the month, they wanted to count the sale. So we will have to make another trip there to pick up the vehicle and hope no issues have come up while they worked on it.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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