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Merit Chevrolet

2695 Brookview Dr EMaplewood, MN 55119
1-866-328-56101-866-328-5610
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Merit Chevrolet is one of the premier local,family owned dealerships in the upper Midwest! Merit continues to be one of the highest volume dealerships in Minnesota! We o ... Read more
Merit Chevrolet is one of the premier local,family owned dealerships in the upper Midwest! Merit continues to be one of the highest volume dealerships in Minnesota! We offer one of the most comprehensive parts, service, and body shops in the automotive industry. After proudly providing sales and outstanding service for over 60 years, Merit Chevrolet was selected by GM as part of its reinvention program because of our outstanding sales and customer service along with our community involvement!

Why You Should Buy a Used Car From Us

Merit Chevrolet is one of the premier local,family owned dealerships in the upper Midwest! Merit continues to be one of the highest volume dealerships in Minnesota! We o ... Read more
Merit Chevrolet is one of the premier local,family owned dealerships in the upper Midwest! Merit continues to be one of the highest volume dealerships in Minnesota! We offer one of the most comprehensive parts, service, and body shops in the automotive industry. After proudly providing sales and outstanding service for over 60 years, Merit Chevrolet was selected by GM as part of its reinvention program because of our outstanding sales and customer service along with our community involvement!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, and Compliance Fees are additional to the advertised price. New vehicle pricing ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, and Compliance Fees are additional to the advertised price. New vehicle pricing includes all rebates. Prices subject to change without notice. All incentives including special APR rates subject to change without notice and are available only on approved credit.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.0
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 172 
Cheryl20137/11/2016 10:24:29 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Michaelson
Brought 2010 Impala for usual 6,000 mile check up. There were 3 additional things Jeff called be back about, 2 of which were each over $1,000 to repair. We went over each of the problems and decided on 2 of them. Jeff made me comfortable with the discussion that the 3rd could wait. It was near the end of the day and I called and asked for the driver at Merit to pick me up. With all the construction on the highways going on which results in back-up, I called Jeff as well and left a message that I would be waiting outside. Jeff leaves at 5PM and the driver hadn't returned yet so he took it upon himself to jump in a loaner car and come pick me up himself ... now that's service ... and I really appreciated his thoughtfulness. Also want to mention to other people at Merit ... Joe, the person who drives people from Merit to their workplace, etc. in the AM and Greg. When I dropped my car off at Merit, my son was waiting for me to take me to work. Joe was going to leave and came to check with me first to see if I needed a ride. Greg always calls me by name, even if just to say hi. I can ask him things about vehicles too ... which is appreciated.
MPH7/06/2016 08:33:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Called from an accident I was involved in. Wish I could remember the individual I called ,He was very helpful and gave good direction with towing my truck in after hours.
Pat was great to deal with in your body shop. I had my truck in after a accident that wasn't my fault. she dealt with the adjuster ,kept my wife and I informed and worked internal with the shop staff to cover all issues with my truck. I was working out of town and Pat went out of her way to keep my wife in the loop. Merit and staff was there when I needed them from start to finish. When I called from the accident late Saturday afternoon to have it towed , to picking it up a week later. Great , Great Service , Special Kudos to Pat
Rent00523/20/2016 09:57:13 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jerry Mathison
I'll tell ya what, the words I use in the title of my review don't typically come to mind when thinking about a pre-owned car dealer. However, Merit Chevrolet has earned them in my book. Jerry at Merit stuck with me as I test drove nearly every truck on the lot. He listened to what I was looking for, put up with my indecisiveness, and helped me drive home (sell me of course) the truck I both wanted and needed. He even talked me out of a couple that weren't right for me! He understood that higher mileage vehicles would have a few issues, which didn't worry me, and had the knowledge and experience working on cars to really speak honestly to the vehicles condition. I picked the on I wanted BECAUSE it was the only one on the lot that needed a few MINOR repairs, which of course saved me even more $$. Most of the trucks were in too perfect of condition for my taste, as they really take pride in their inventory. And, being a mechanic, I went with a purpose and Jerry helped me see it through. To top it off, over 1/2 of the trucks weren't from auctions, but instead they were trade in from precious Merit customers! How about that for loyalty! Overall, I couldn't be happier with my buying experience at Merit unless they gave their vehicles away! They now have a lifetime customer.
school secretary1/02/2016 12:55:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Dittmer
We purchased a per-owned Impala from Merit Chevrolet. We found the car on the internet and traveled the 150 miles to purchase it. Adam was our salesperson. Because of the high mileage, there was no warranty. The first day we realized there was a problem with the transmission. Merit Chevrolet had no responsibility to help us out, but chose to help us by having the car towed into the dealership and putting in a new transmission. I can’t speak for others, but our experience with Merit Chevrolet and Adam, were totally “over and above” when it came to customer service. I would recommend this dealership to anyone who asks. They certainly “did right” by this customer.
Merit Chevrolet responded to this review
1/04/2016
Thank you for your kind words! We appreciate Adam as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Bruce Maples Service Director
Johnson12/22/2015 05:11:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Julie Bruner
I searched the internet for the specific truck I wanted. Must be a 2500, have bucket seats. Color was not important, price was! Found one at Merit, was going to have my local dealer bring up, but would need to put down a deposit.I decided to drive to Merit, and see it for myself. After test drive with Julie, I was unsure about purchase as it had standard car mirrors on a 3/4 ton truck! Ron stepped in, gave me a better deal on the truck, and said he would put the camper tow mirrors in at no charge! Just brought the truck home, and the mirrors are awesome and now it looks like a 3/4 ton truck!! I know he took a hit on promising me the mirrors ($1200), but you now have a new customer and I will definitely refer people there. It was an hour away for me but well worth the drive! Thanks Julie and Ron!! Merry Christmas!!
Merit Chevrolet responded to this review
12/26/2015
Thank you for taking the time to share your thoughts with us. Congratulations on your new Silverado! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy and satisfied! I'm glad Ron and the rest of our team took care of you! We will make sure they hear of your kind words. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Bruce Maples Service Director
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Merit Chevrolet : Maplewood, MN 55119 Car Dealership, and Auto Financing - Autotrader