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Motorwerks BMW

1300 American Blvd WBloomington, MN 55420-1039
1-866-938-73091-866-938-7309
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Services and Amenities

  • Service Centers
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

We are the largest BMW franchise in the surrounding 5 state region. Our facility, provided for your ultimate buying and servicing experience, is 180,000sq. feet hosting ... Read more
We are the largest BMW franchise in the surrounding 5 state region. Our facility, provided for your ultimate buying and servicing experience, is 180,000sq. feet hosting 5 indoor showrooms and 3 client lounges. Motorwerks BMW is proud to be the Midwest's largest Certified Pre-Owned BMW dealership, and the #1 Pre-Owned luxury retailer for the Penske Automotive Group. For your shopping convenience, we house our entire CPO inventory inside a climate-controlled show floor.

Why You Should Buy a Used Car From Us

We are the largest BMW franchise in the surrounding 5 state region. Our facility, provided for your ultimate buying and servicing experience, is 180,000sq. feet hosting ... Read more
We are the largest BMW franchise in the surrounding 5 state region. Our facility, provided for your ultimate buying and servicing experience, is 180,000sq. feet hosting 5 indoor showrooms and 3 client lounges. Motorwerks BMW is proud to be the Midwest's largest Certified Pre-Owned BMW dealership, and the #1 Pre-Owned luxury retailer for the Penske Automotive Group. For your shopping convenience, we house our entire CPO inventory inside a climate-controlled show floor.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 2.1
    Customer Service
  • 2.6
    Quality Of Work
  • 2.7
    Friendliness
  • 2.3
    Overall Experience
  • 2.8
    Price

Dealership Reviews

1 - 5 of 108 
Kaiden1uno11/17/2014 03:39:18 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Clayton
It was my first car purchase and Clayton made it very clear and organized and he was a great guy, not only as a salesman but as a genuine guy. Very happy with my purchase from bmw
Motorwerks BMW responded to this review
11/18/2014
Kaiden1uno, Thank you so much for your review! We are so happy to hear that Clayton provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new vehicle! Sincerely, Motorwerks BMW
Tschoe8/25/2014 04:50:00 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:John Cadle (sneaky) & Mike Heller (experienced liar)
The salesman I dealt with was adequate but their finance department excelled in misleading people and would not help correct a problem they created! Be careful in signing up for any warranties. They promise the world with ease of cancellation if you should decide against it but it doesn't always work out that way. I guess someone has to support Roger Penske's hobbies. Another interesting occurrence was that they didn't properly put on the oil filter when they changed the oil so it leaked all over our driveway in the next couple days after we had it. Thanks guys!!
mkusler7/07/2014 01:31:43 PM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dale Stinar
I had been here on several occasions recently and in the past and received the typical treatment I've come to expect from BMW dealers; Unprofessional with no follow-up. I do not appreciate being judged by the dealer for my own wants, needs, and opinions regarding my next purchase while being told things are my fault for not getting on top of things sooner, which goes back to my first experience of no follow-up. Comments such as this from Dale Stinar, "This program has been available for some time and you could have ordered a vehicle to your specifications. Your decisions have created this situation. Don’t blame BMW for the choices you are making in your vehicle search." are directly related to not receiving proper follow-up months earlier. Not to mention BMW doesn't seem to market any of these "Incentive Offers". You only find out about them by coming in and asking questions. I also don't appreciate condescending comments such as this from Dale Stinar, "Really? Saving $1918.69 is inconsequential?" Yes I do find it inconsequential and I don't need to explain why I do, I just do. I get far better treatment when I go in and order a $1500 suit, yet theses dealers act like they can't spend more than a few minutes working a deal in a professional manner as you debate a $65,000 purchase. I will never step foot in this dealership again and quite frankly BMW in general has definitely not lived up to expectations from a customer service issue, which I could go on about in regard to poor design and manufacturing defects which they seem to be OK with. Spend your money elsewhere....
OldElk5/21/2014 10:43:09 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Boban, Chase Hawkins, Tom Martin, Tom Forsyth
Though the car was listed online, it was being certified which took approximately 3 weeks. Finally, I received the call saying it was ready. Once arriving, all 4 rims were scratched, the running boards were chalk full of speckled rust, the original floor mats were in vehicle and looked disgusting, and the check engine light was on (because they still hadn't updated the software). Once agreeing to fix all the problems, the finance guy charged me a higher rate (BMW was running a promotion and contacted me afterward). I was told it would only take a day to fix the rims but took several and once it was given back, they looked like the original scratched rims. We tried it again and this time a one day fix took approximately 6 more days to fix appropriately. Finally, the entertainment center didn't work. They forgot to give the remote (doesn't sound like they are thorough when certifying) and once I was given the remote (after being given the wrong remote!) the second one didn't work either. I then went to a competent (different) BMW dealership and the guy immediately asked if MW programmed the controller? It was immediately fixed after it was finally programmed with the correct remote. This saga has been going on for approximately 4 whole weeks. They are a nightmare and don't seem to car enough about selling and servicing pre-owned certified vehicles in my opinion. I'm guessing they prefer to sell a new $100k+ car. Through all my troubles, it has been extremely difficult after the purchase to have most people associated with the dealership to return my calls from management to sales. I have purchased many high-end cars from various dealerships and this is by far the WORST experience EVER!!! My best service comes from McGrath who we purchased and services my wife's car.
lplin982/08/2014 11:14:20 AM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Emil Pratt, Ursula
After selling the car, there was no customer service. Did not take the time to explain features of the car. Contacting the customer service manager results in phone call when one is busy. Ursula was not interested in returning the call or listen to issues when it is a convenient for the customer. In fact they let the car to be driven out of the lot with very low tire pressure. Go to this dealer as they have a big selection. But once you buy the BMW from them...do not expect any of the 'BMW experience'... they are only interested in selling you the car...not to provide customer service!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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