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Arlington Heights Ford

801 W Dundee RdArlington Heights, IL 60004
1-877-523-92801-877-523-9280
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwi ... Read more
Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwide! "Why Would You Buy Anywhere Else" - #1 In What Matters Most! FREE Loaner Cars, First Oil Change FREE, FREE local shuttle service, and of all FREE smiles, coffee and the best customer service in the United States of America!

Why You Should Buy a Used Car From Us

At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete in ... Read more
At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete interior/exterior detail processe, we spend the money up front in re-conditioning, so our pre-driven vehicles look & run like new. So you don't have too!- As an added bonus, when we PRICE our cars, we do a competitive search to make sure that we are priced aggressively. Your first Oil Change is FREE! Why go anywhere else?

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 90 
Rita Maldonado12/20/2015 12:39:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Rodriguez,Arnie Kosovski,Mike Waddle,Nicholas Calaranan
My 1997 Ford Explorer had lasted me 20 years and was it willing to give me 2 more years by passing the Emissions test in JUNE2015, but I was curious about its trade in value. I felt completly nervouse and anxious not knowing was to expect when I walked into the show room. I was greeted by my previous service manager Nick, now a Sales Rep, and everything changed from that moment on. Not only did the team of AHF meet my expectations but I honestly felt they exceeded them. They answered my concerns right away, test drove the cars I wanted to see and really listened to my needs as a customer. I will recommend them always and with great satisfaction. I really appreciate everything the AFH team did for me for making this next step in my life come true . Thank you !!! Nick, Frank, Arnie and John for helping me achieve my goal for 2015. God Bless each one of you for all you have done. I hope this sincere token of appreciation reaches every single on of you. Mike Waddle keep up the great work you do, thank you too.
Steve V and Kevin N10/20/2015 03:21:57 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jerry Hood,Steve Verhagen
Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to my friends.
Camerasue8/30/2015 03:55:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Sam Vasco,Steve Ursin,Steve Verhagen
I just purchased two new cars in one week. Working with this dealership could not have been easier. Everyone is friendly and honest. !! (Yes, honest) Eventhough there is a Ford dealer 5 minutes from my house, I still drive out of my way to deal with the Arlington Heights dealership. Thank you so much for making my car buying experience flawless! I will be a customer for life.
cgallagher8/15/2015 06:28:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.
I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Ford Dealer in the area, so I assumed good prices and an efficient buying experience. My business partner bought and had his car serviced from Arlington Heights Ford and highly recommended them. I was not let down.
newmustangowner8/12/2015 01:52:49 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Reckard
I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about my brand new car to me. I had such a wonderful experience from them, I am making recommendations and cannot wait to visit them for any service needs.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Arlington Heights Ford : Arlington Heights, IL 60004 Car Dealership, and Auto Financing - Autotrader