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Arlington Heights Ford

801 W Dundee RdArlington Heights, IL 60004
1-877-523-92801-877-523-9280
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwi ... Read more
Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwide! "Why Would You Buy Anywhere Else" - #1 In What Matters Most! FREE Loaner Cars, First Oil Change FREE, FREE local shuttle service, and of all FREE smiles, coffee and the best customer service in the United States of America!

Why You Should Buy a Used Car From Us

At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete in ... Read more
At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete interior/exterior detail processe, we spend the money up front in re-conditioning, so our pre-driven vehicles look & run like new. So you don't have too!- As an added bonus, when we PRICE our cars, we do a competitive search to make sure that we are priced aggressively. Your first Oil Change is FREE! Why go anywhere else?

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 84 
heybusdriver7/29/2015 05:49:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Lonnie Catanese,Steven Halac,Kevin Neumann,Steve Verhagen,Tony Proskey
My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under warranty. She always wanted a Ford Escape and voiced her opinion to the sales manager. We received a call from our salesman Lonnie Catanese the next day informing us that he needed to make my wife happy and we should stop in and discuss our options. We just bought the Focus last year and we knew we might owe too much on it and therefore would not really want to trade in at this time. Lonnie assured us that would be no problem and along with John Jr. "worked their magic." The next day my wife was driving her new Escape and she couldn't be happier! Everyone from the service department to John Jr. were awesome.
ronin717/24/2015 07:39:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rich Jacobsen
They save my emotional health from bad treat ive experienced one day before. Manager talked to me on the phone really freandly and with proffesional maner. Sleseman who took care of me been very halpfull , knowledgeable.
car rater7/17/2015 09:01:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Holloway
Purchased this Escape from Chris Holloway, with initial assistance from Bob Jakubowski, and my experience could not have been better. Chris' appreciation for my preparedness in purchasing the Escape allowed us to shortcut what might have been a more lengthy process. His level of service was excellent. I have to thank Bob also for providing me with the car's details when I was first exploring it, for that insight allowed me to be completely informed about its features. Thanks to all.
Cameron3217/10/2015 09:19:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Silva
Justin was great! He is very easy going and easy to work with. He is extremely knowledgeable and had all the answers to all of my questions. He was able to get things set up beforehand and I was in and out with my new car in under an hour. He even picked me up from my house since I didn't have a ride to the dealership! Professionalism at it's best!
rotkopf1237/03/2015 09:30:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Sam Vasco,John Guido, Sr.
I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all top notch. Everything was explained to me so that the deal wnet very smoothly. I am enjoying the new vehicle immensely.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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