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Arlington Heights Ford

801 W Dundee RdArlington Heights, IL 60004
1-877-523-92801-877-523-9280
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwi ... Read more
Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwide! "Why Would You Buy Anywhere Else" - #1 In What Matters Most! FREE Loaner Cars, First Oil Change FREE, FREE local shuttle service, and of all FREE smiles, coffee and the best customer service in the United States of America!

Why You Should Buy a Used Car From Us

At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete in ... Read more
At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete interior/exterior detail processe, we spend the money up front in re-conditioning, so our pre-driven vehicles look & run like new. So you don't have too!- As an added bonus, when we PRICE our cars, we do a competitive search to make sure that we are priced aggressively. Your first Oil Change is FREE! Why go anywhere else?

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 72 
Rob3/24/2015 03:17:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Gerhardt
I wanted to acknowledge the great service I received from Brian Gerhardt, Neal Snyder and Arnie Kosovski at Arlington Heights Ford. I had a great experience when I purchased a new Explorer from the store in 2011. So when it was time to get into a new vehicle I reached back out to get the ball rolling. Initially, I spoke to Brian who quoted a fair value on my trade and Neal showed me the available inventory. Once we found a new 2015 Explorer Sport they worked up a few scenarios and we struck a deal. Arnie walked me through the paperwork, the whole process could not have gone any smoother. I live in Naperville, but it was worth the trip to Arlington Heights Ford for the great service. Please thank Brian, Neal and Arnie for their time and effort.
shuteme003/23/2015 06:37:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Luis Lira,Victor Martinez,Mayra Del Real
Purchased a used 2011 Ford Flex from AH Ford 3/7/15. We found the exact car my wife was looking for and inquired about the car online. We scheduled an appointment with Luis to go look at the car the next day. Before we left I called and Mayra verified the car was still on the lot for us since we were going to be making over an hour drive to see it. When we got there we were met by Victor right away. The car was already pulled up to the front of the lot waiting for our test drive. After a quick negotiation they matched the best trade quote I had and we signed the agreement.
pdrubi3/22/2015 01:28:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Sam Vasco,Rich Jacobsen
The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to the service department, since then I have purchased other vehicles new and used and have always been very satisfied with the price and quality of all of them. This is a dealership that knows how to guide there customers through the purchase of a vehicle with exceptional class and professionalism If you are in the market for a vehicle new or used this is definitely the place to go.
mbell2/20/2015 02:24:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steven Halac
My wife and I purchased a Used Lexus RX-300 from AHFord. We Had a Great Experience! Thank You for your wonderful hospitality and service.
Bonnie2/18/2015 12:23:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Rodriguez,Justin Silva
My son and I had been looking for a car for the past week and on this particular day almost 7 hours! We walked into Arlington Heights Ford exactly 5 minutes before they closed and, although I'm sure Justin and the manager really wanted to go home, they were extremely nice! We actually found a car, and a car that both my son and I both loved, in about 10 minutes time! I put a small deposit down and we went back the next day, financed and drove off with the car that was truly meant to be ours! And then last week my son lost his keys in the snow and Justin got ahold of the previous owner of the car, who happened to have an extra key, and drove it to our home! How about THAT for service?!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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