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Arlington Heights Ford

801 W Dundee RdArlington Heights, IL 60004
1-877-523-92801-877-523-9280
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwi ... Read more
Only Ford Dealership Nationwide to win the President's Award for Customer Satisfaction in Sale & Service 24 Years in a Row! Lowest Prices & Best Customer Service Nationwide! "Why Would You Buy Anywhere Else" - #1 In What Matters Most! FREE Loaner Cars, First Oil Change FREE, FREE local shuttle service, and of all FREE smiles, coffee and the best customer service in the United States of America!

Why You Should Buy a Used Car From Us

At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete in ... Read more
At Arlington Heights Ford we pride ourselves on customer satisfaction. That is why all of our pre-owned vehicles go through a rigorous 172 point inspection. A complete interior/exterior detail processe, we spend the money up front in re-conditioning, so our pre-driven vehicles look & run like new. So you don't have too!- As an added bonus, when we PRICE our cars, we do a competitive search to make sure that we are priced aggressively. Your first Oil Change is FREE! Why go anywhere else?

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 88 
Camerasue8/30/2015 03:55:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Sam Vasco,Steve Ursin,Steve Verhagen
I just purchased two new cars in one week. Working with this dealership could not have been easier. Everyone is friendly and honest. !! (Yes, honest) Eventhough there is a Ford dealer 5 minutes from my house, I still drive out of my way to deal with the Arlington Heights dealership. Thank you so much for making my car buying experience flawless! I will be a customer for life.
cgallagher8/15/2015 06:28:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.
I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Ford Dealer in the area, so I assumed good prices and an efficient buying experience. My business partner bought and had his car serviced from Arlington Heights Ford and highly recommended them. I was not let down.
newmustangowner8/12/2015 01:52:49 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Reckard
I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about my brand new car to me. I had such a wonderful experience from them, I am making recommendations and cannot wait to visit them for any service needs.
Formerdetroiter8/06/2015 10:26:32 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Cassie Smith,Justin Silva,Jerry Hood
After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford.
heybusdriver7/29/2015 05:49:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Guido, Jr.,Lonnie Catanese,Steven Halac,Kevin Neumann,Steve Verhagen,Tony Proskey
My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under warranty. She always wanted a Ford Escape and voiced her opinion to the sales manager. We received a call from our salesman Lonnie Catanese the next day informing us that he needed to make my wife happy and we should stop in and discuss our options. We just bought the Focus last year and we knew we might owe too much on it and therefore would not really want to trade in at this time. Lonnie assured us that would be no problem and along with John Jr. "worked their magic." The next day my wife was driving her new Escape and she couldn't be happier! Everyone from the service department to John Jr. were awesome.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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