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Pauly Acura

2699 Skokie Valley RoadHighland Park, IL 60035
1-866-497-31231-866-497-3123

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

PAULY ACURA IS LOCATED ON THE NORTHSHORE OF CHICAGO

Why You Should Buy a Used Car From Us

PAULY ACURA IS LOCATED ON THE NORTHSHORE OF CHICAGO.THE VEHICLES WE TAKE IN ON TRADE AND KEEP FOR RESALE ARE IN EXCELLENT CONDITION AND HAVE BEEN WELL SERVICED.ALL VEHICL ... Read more
PAULY ACURA IS LOCATED ON THE NORTHSHORE OF CHICAGO.THE VEHICLES WE TAKE IN ON TRADE AND KEEP FOR RESALE ARE IN EXCELLENT CONDITION AND HAVE BEEN WELL SERVICED.ALL VEHICLES GO THROUGH A FULL PREOWNED INSPECTION AND COME WITH A COMPLETE CARFAX HISTORY REPORT FOR YOU.WE TRY VERY HARD TO MAKE THE PURCHASE PROCESS EASY AND OUR CARS THE BEST VALUE FOR YOU.COME IN OR BROWSE OUR ENTIRE PREOWNED INVENTORY ON LINE TODAY.YOU WILL DRIVE HOME IN A LIKE NEW PREOWNED VEHICLE TODAY.THANKS FOR SHOPPING PAULY.

Languages Spoken

  • Español

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify an ... Read more
* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 26 
paul.a.miller.503011/26/2014 11:54:57 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Courtney
I contacted Pauly to replace a battery on short notice. They took me the same morning and finished the job within an hour. The issue that bothers me is that I own a 2009 TSX and had replaced the original battery 1-1/2 years ago under warranty (work done @ McGrath downtown). So naturally I was surprised to have to replace the battery again so soon. I was told that the current battery is not covered under warranty and paid for the new one, which incidentally, comes with a 100 month warranty. My concern is why the original replacement battery died so soon and wasn't covered. Did McGrath use a bad battery 1-1/2 years ago? Aren't the Acura approved parts all covered by warranty? I understand that there may be a bad battery here or there, so then why not stand behind it? Overall I am very pleased with Pauly's quick service and prices but am concerned with the need to replace the battery so soon. By the way the people at Pauly are nicer than at McGrath downtown.
earl31009/29/2014 11:21:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roger (Service Mgr) & Ken (tech)
I always receive great service on my Acura. The department is always very clean. The Mgr & Tech are very polite, patient, professional, helpful & a pleasure to deal with. Over the years I have bought 5 new Acura from this dealership & besides fair prices the service has always been outstanding.
Mhalps9/19/2014 03:29:05 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roger (manager)
I receive great customer service on my RDX every time I take it in for routine checks from the Pauly service department. The manager, Roger, is very polite and professional. I have never used a dealership for routine or other types of maintenance, but I won't hesitate to come here in the future. I was promised and received a loaner, my appointment time was honored to the minute and the car was ready when promised.
Chrisb299/08/2014 05:36:17 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Branko
We bought and MDX there earlier this year and they pulled last minute tricks on them. Great cars but they cannot be trusted. They provided additional information at the last minute and then put on the heavy sales technique. I do love my car but would advise people to go to a different dealer. These guys will pull whatever tricks they can. Their is a reason they have not invested in a new building as they know their time is limited.
prince_ncd8/21/2014 09:02:41 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken
There were some scratches on my new Acura TL navigation screen. I called the service about this and they replaced it with no issues. Thanks to them!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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