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Pauly Acura

2699 Skokie Valley RoadHighland Park, IL 60035
1-866-497-31231-866-497-3123

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

PAULY ACURA IS LOCATED ON THE NORTHSHORE OF CHICAGO

Why You Should Buy a Used Car From Us

PAULY ACURA IS LOCATED ON THE NORTHSHORE OF CHICAGO.THE VEHICLES WE TAKE IN ON TRADE AND KEEP FOR RESALE ARE IN EXCELLENT CONDITION AND HAVE BEEN WELL SERVICED.ALL VEHICL ... Read more
PAULY ACURA IS LOCATED ON THE NORTHSHORE OF CHICAGO.THE VEHICLES WE TAKE IN ON TRADE AND KEEP FOR RESALE ARE IN EXCELLENT CONDITION AND HAVE BEEN WELL SERVICED.ALL VEHICLES GO THROUGH A FULL PREOWNED INSPECTION AND COME WITH A COMPLETE CARFAX HISTORY REPORT FOR YOU.WE TRY VERY HARD TO MAKE THE PURCHASE PROCESS EASY AND OUR CARS THE BEST VALUE FOR YOU.COME IN OR BROWSE OUR ENTIRE PREOWNED INVENTORY ON LINE TODAY.YOU WILL DRIVE HOME IN A LIKE NEW PREOWNED VEHICLE TODAY.THANKS FOR SHOPPING PAULY.

Languages Spoken

  • Español

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify an ... Read more
* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.6
    Friendliness
  • 4.8
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 28 
lferri1/23/2015 08:49:43 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:didn't remember name
I purchased my 2002 Acura MDX from Pauly Acura in 2002. I have taken it back to them for service for all these years. The service department is always very friendly and honest. The fact I can get a loaner if it is a lengthier service is terrific. I can always get an appointment when I want it. My car is 12 years old with 183,700 miles on it an is running great thanks to Pauly Acura.
Jl1/22/2015 11:33:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Hunt Hamill
I recently purchased a vehicle from Pauly Acura. Hunt Hamill was my salesman. All of the credit for this positive review belongs to Hunt. Hunt Hamill had the most comprehensive product knowledge of any car salesman I have ever met. Hunt was very thorough, straightforward, and patient throughout my time at the dealership without being pushy or obnoxious. Many larger organizations end up being reviewed by the impression customers get from their face to face experience with whatever employee they first encounter when they walk in the door. Pauly Acura is lucky to have Hunt Hamill as a representative. Hunt is an exemplary salesman and could not have done a better job. I will not hesitate to recommend Pauly Acura and Hunt Hamill to any friends or family.
paul.a.miller.503011/26/2014 11:54:57 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Courtney
I contacted Pauly to replace a battery on short notice. They took me the same morning and finished the job within an hour. The issue that bothers me is that I own a 2009 TSX and had replaced the original battery 1-1/2 years ago under warranty (work done @ McGrath downtown). So naturally I was surprised to have to replace the battery again so soon. I was told that the current battery is not covered under warranty and paid for the new one, which incidentally, comes with a 100 month warranty. My concern is why the original replacement battery died so soon and wasn't covered. Did McGrath use a bad battery 1-1/2 years ago? Aren't the Acura approved parts all covered by warranty? I understand that there may be a bad battery here or there, so then why not stand behind it? Overall I am very pleased with Pauly's quick service and prices but am concerned with the need to replace the battery so soon. By the way the people at Pauly are nicer than at McGrath downtown.
earl31009/29/2014 11:21:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roger (Service Mgr) & Ken (tech)
I always receive great service on my Acura. The department is always very clean. The Mgr & Tech are very polite, patient, professional, helpful & a pleasure to deal with. Over the years I have bought 5 new Acura from this dealership & besides fair prices the service has always been outstanding.
Mhalps9/19/2014 03:29:05 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roger (manager)
I receive great customer service on my RDX every time I take it in for routine checks from the Pauly service department. The manager, Roger, is very polite and professional. I have never used a dealership for routine or other types of maintenance, but I won't hesitate to come here in the future. I was promised and received a loaner, my appointment time was honored to the minute and the car was ready when promised.
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