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Libertyville Chevrolet

1001 S Milwaukee AveLibertyville, IL 60048
1-888-326-27021-888-326-2702
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Why buy from us? Because we're making great deals every day of the week all year long! We are Chicagoland's newest Chevrolet Dealer. Libertyville Chevrolet, we are minu ... Read more
Why buy from us? Because we're making great deals every day of the week all year long! We are Chicagoland's newest Chevrolet Dealer. Libertyville Chevrolet, we are minutes from Wisconsin, close to downtown Chicago. We offer the finest new and used cars, trucks, and SUV's. Buy with confidence from a GM Certified Dealer.

Why You Should Buy a Used Car From Us

With free loaner vehicles for your convenience, every certified car gets a free car wash and vacuum with our service department. Chicagoland's newest Chevrolet Dealer. L ... Read more
With free loaner vehicles for your convenience, every certified car gets a free car wash and vacuum with our service department. Chicagoland's newest Chevrolet Dealer. Libertyville Chevrolet, we are minutes from Wisconsin, close to downtown Chicago. We offer the finest Used cars, trucks, and SUV's. Buy with confidence from a GM Certified Dealer.

Languages Spoken

  • Español

Dealer Disclaimer

Advertised prices exclude tax, title, license and documentation fees. Please call to verify vehicle availability and current programs. New vehicle prices include dealer ... Read more
Advertised prices exclude tax, title, license and documentation fees. Please call to verify vehicle availability and current programs. New vehicle prices include dealer discount and all available incentives.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 2.2
    Customer Service
  • 2.5
    Quality Of Work
  • 3.1
    Friendliness
  • 2.2
    Overall Experience
  • 2.5
    Price

Dealership Reviews

1 - 5 of 102 
cbaertsch10/29/2014 12:32:42 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Shiakallis, Sales
We were looking for a third car for our daughter to drive. Nick Shiakallis was AMAZING. We told him what we were looking for and he found exactly what we needed within our budget. We got an amazing car at a great price. He handled our deal with kindness, sincerity and professionalism. We will definitely go back and work with Nick within the next year for our next car!
repetition2210/24/2014 05:47:30 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Steve Baker
I feel completely taken advantage of. My 2003 Saturn Ion wouldn't start so I had to get it towed to Libertyville Chevrolet. My service advisor was Steve Baker. They ran a diagnostic and told me I needed a new battery and that the total (including the diagnostic fee) was $407. I knew this was high but I didn't have much of a choice because the car wouldn't start so I couldn't drive it to another lot for a better price. I told him to do the work so they cleaned and secured the terminals, replaced the battery, and this fixed the problem. I go to pay and the total was $449.56. $449.56 for a new battery. Libertyville Chevrolet, I hope you make a change. Instead of feeling happy that you fixed my car, you left me feeling humiliated that I chose you.
Libertyville Chevrolet responded to this review
10/28/2014
Hello, my name is Giaco Ruffolo and I am the Director of Operations at Libertyville Chevrolet. Every day we strive to ensure that every customer is delighted with their sales and service experiences at our dealership. I apologize that we did not meet that standard. Please call me at (847)932-3026 or email me at giaco@libchevy.com so I can help resolve this matter. Thank you for informing us about the issue and giving us the chance to make it right. Unfortunately, none of your contact information was posted to this review so I am hoping to hear from you soon so we can resolve this to your satisfaction. Thank you for your time, Giaco Ruffolo Director of Operations Libertyville Chevrolet
stintner9/12/2014 03:51:54 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Greg
First off, do not walk into the front doors unless you have done your research! They will absolutely rip you off if you give them the chance! I purchased a used car here which was WAY overpriced and told them so. It took 3 visits and talking to several managers before they agreed on a price that was FAIR. I also had a trade in on a 2011 Nissan Rogue and they offered me $900 less than what was due on the pay-off amount. I agreed to pay it (knowing that I shouldn't have) and they gave me $13,000 for my trade in...they now have it listed on their website for $21,995 and there was NO damage to the car. I understand that they need to make a profit and they are a business but $9,000 is not just a profit...especially when they made me pay $900 on my trade in! Not to mention that BRAND NEW 2014 Rogues are going for just over $21,000!!!! I can say with confidence that I will never use their dealership again and will make sure that I left everyone I come into contact know how they do business. Taking advantage of customers is NOT good business!
Libertyville Chevrolet responded to this review
9/15/2014
Hi my name is Don Smith I would like to help you in any way I can I do know the situation with the 2011 Rogue. I put this price on this vehicle by accident. I do appreciate you bringing this to my attention and I have fixed the pricing on this vehicle. I can assure you that this is not how we do business. We appreciate your business and would not want to do anything to effect your trust that you had in our dealership at the time of purchase.. Please if I can help in any way give me a call at 847-362-1400. Thank You Don Smith
christopher.kenney69/08/2014 05:09:21 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tomas
I purchased a car and paid for the "Certification" which wasn't cheap, it was not certified, I have a "we owe" ticket for a manual and extra key, which I have neither. I emailed the Manager and have received nothing in return. No call back, nothing. I called and texted the sales man(Tomas) numerous times to hear- "Let me check with Jose" EACH time, and NEVER heard back. Will never do business here again, even though they say I have maintenance and oil changes for the next 2 years, I won't waste my time there. I had to take it back 3 times in the first month of having it for things they "forgot" to take care of. I am tired of dealing with them, and took the "fool me once..." attitude and chalk this up to a loss. There will be no fooling me twice with this establishment. I thought it was a nice buying experience until it came to getting things they said they would get me. Sad
Libertyville Chevrolet responded to this review
9/15/2014
Mr. Kenney My name is Don Smith, I am the Internet Manager here at the dealership.I do apologize for the inconvenience you have had during this whole process. I would like an opportunity to fix this matter for you I am going to give you a call and we will figure out a resolution to this problem.
Demetri Kundanis9/08/2014 10:12:43 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Greg and AP
Do Not buy from this dealership! I purchased a new car from the dealership and traded in my old one. They were suppose to pay off the car that I traded in by 08/26. It is now 09/08 and the check was never sent to the bank from my previous loan causing my back account to be debited from the previous car that I no longer even have. I am now missing $400 from my account and have to jump through hoops to get everything straightened out. This is absolutely ridiculous. A simple transaction that is made multiple of times a day at a dealership could not be taken care of properly. I called the dealership and I was suppose to have a check for the issue by 09/02 its now 09/08 my account is racking up late fees because I cannot pay bills.
Libertyville Chevrolet responded to this review
9/15/2014
Hi Demetri My name is Don Smith I am the internet manager here at the dealership. I would like to apologize for any inconvenience you may have had during your experience. I can a sure you that we take pride in providing great customer service. I would like an opportunity to speak with you about the situation you had here to see if we can come to a resolution for you. Please give me a call at 847-362-1400 to discuss. Thank You Don Smith
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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