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Fields BMW of Northfield

700 West Frontage RoadNorthfield, IL 60093
1-866-462-60981-866-462-6098

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Fields BMW Northfield has the BMW you have been searching for at a price you can afford. With a friendly and helpful sales staff, highly skilled mechanics and multiple ... Read more
Fields BMW Northfield has the BMW you have been searching for at a price you can afford. With a friendly and helpful sales staff, highly skilled mechanics and multiple automotive certifications, Fields BMW Northfield is your greater Northfield, Wilmette and Evanston area in Greater Chicago BMW dealer.Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices & a knowledgeable staff!

Why You Should Buy a Used Car From Us

We have the finest Pre-Owned Cars in the Midwest! We receive the best trade-ins from our loyal repeat customers, along with our affiliation with the Fields Auto Group! A ... Read more
We have the finest Pre-Owned Cars in the Midwest! We receive the best trade-ins from our loyal repeat customers, along with our affiliation with the Fields Auto Group! And BMW's Certified Pre-Owned program is second to none, allowing us to offer Used BMW's that are like NEW with big savings for you! Make sure you also visit www.fieldsauto.com...

Languages Spoken

  • Español

Dealer Disclaimer

Advertised prices plus tax, title, license and documentation fees. Please contact us in advance for vehicle availability. Thank you for shopping with Fields BMW of Nort ... Read more
Advertised prices plus tax, title, license and documentation fees. Please contact us in advance for vehicle availability. Thank you for shopping with Fields BMW of Northfield!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 52 
Andrew Lappin8/14/2014 07:05:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Learnahan
August 14, 2014 I have been an exclusive customer of Field’s BMW for my last four cars over the previous twelve year period. Aside from the pleasure and sense of security that I get from driving a BMW, I have always felt great satisfaction in dealing with the Field’s organization. Field’s culture of integrity and responsiveness pervades universally throughout the organization. I have consistently found these attributes amongst all employees from sales managers right on down to the car hops in the service bays. This ethic of responsiveness and conscientious customer care is well exemplified by the Field’s service team. Within the last five years, Field’s management has invested millions of dollars in the infrastructure of the Field’s service center. Like most people, I despise those very rare but unexpected visits for service, but the Field’s facility has been engineered for comfort and efficiency. From when I pull into the well lit and clean service bay and my name comes up on the overhead flat screen, I am already feeling taken care of. Service advisers, like Ken Learnahan, who most recently worked looked after me, are stationed nearby at easily spotted service kiosks. All information and service records are easily accessed by the advisers through banks of computers that sit on each service kiosk. So there is never anxiety about potential duplication or omission. Consistent with my previous experiences, Ken was attentive, informed, well trained and concerned about my issue. He communicated frequently with me throughout the process. Most importantly, the work always gets done correctly and in accordance with the specified budget. Loaners are consistently available and are usually of the current model year. I feel like the Field’s organization values my business and Fields has shown that appreciation by continuing to invest in their people like Ken and in the tools that Ken needs to do his job well. Yours Truly, Andy Lappin Glencoe, I
BlackX38/13/2014 03:48:17 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jerry Marichal, Skip
I bought my BMW X3 from a different dealer but switched to Fields because my husband had bought his car from Fields, so we decided to stick to one dealer. We live in the city and I would drive my car all the way (fighting traffic) just so I could get to Fields because I've always loved the fact that the people are nice, the place is clean and organized, the service advisors are very friendly and the people/team working on the car are very knowledgeable. I took my car in for repairs and an oil change in May and July 2014 and both times I had Jerry Marichal as my service advisor. Jerry was great. He knew my husband and our history with Fields. He made sure I was taken care of with regards to getting a car while my car had to be fixed for a few days. He would call to give me updates on my car. I had also requested for Skip to work on the car and he did a wonderful job. He was very efficient and came up to me to explain the work that was done to my car. I appreciated that. Thank you Jerry and Skip. Keep up the good work.
BohdanZanevych6/24/2014 01:24:49 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dont Know
It all began at Fields Jeep in Glenview. My wife and me were not sure which car to chose the Mercedes s 550 they had for sale or to go elsewhere and try BMW X6. So as i have mentioned we have tried the S 550, the dealer was nice and friendly, main thing he was not pushy his name is Adam London. I have explained him ll the story, so he being a good employee sent to to their FIELDS BMW. My experience in FIELDS BMW was short, as soon as we have entered the certified pre owned department door we were greeted by the gentleman whose desk is located right in front of the door. WE told him that his colleague from Fileds Jeep have referred us to go check there BMW's out and we would like to make the test drive of X6 and we are looking for the car 2011 - 2013. The answer was short - i don't have nothing used in x6. my question was - can we try the new X6. There was one parked right next to my car. I got The Negative answer (really). He explained that new X6 is completely different with new exhaust system and some intake or w/e. Lord, I am not a pro, wanted to try a car out. I had nothing to say so I just leave with nothing, not happy at all. I thought BMW would have more friendly and experienced team!!! And I promise I WOULD NEVER RECOMMEND FIELDS BMW to anyone.
cindawg3/24/2014 04:26:16 PM
5.0
Overall Rating
Customer Service
Friendliness
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:car wash manager Rob
Rob went above and beyond to locate a part that had fallen off of my car. So appreciated the genuine caring gesture! Thank you Rob!
Fields BMW Northfield responded to this review
6/25/2014
Thank you for you comments- Rob does a great job of running our car wash facility and it's great to hear from you. Dave
goroundel1/02/2014 08:49:47 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kris Mroz
I recently bought an M3 from Fields BMW, Kris Mroz (Pre-Owned Client Advisor) assisted with the purchase. Kris made my online purchase experience so easy. Kris is very prompt in responding to emails, texts and calls, in that process he took the angst out of my long distance online buying experience. He is very knowledgeable about BMWs, answered all my questions and provided all the information I asked for via email and text messages. After a week, I flew to Chicago to pick up the car from Fields, I got out of the dealership in 3 hours because Kris had everything ready for me. It was a great experience and I'm looking forward to doing business with Kris in the future. If you want to buy a BMW go to Fields BMW and ask for Kris Mroz.
Fields BMW Northfield responded to this review
6/25/2014
Thanks for the great comments. Out of state deals can get complicated so it's great to hear Kris did a great job. Thanks for your business, Dave
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