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Ed Napleton Acura KIA

745 Lake StreetElmhurst, IL 60126
1-888-820-13791-888-820-1379
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Ed Napleton Acura Kia is the foremost dealer for new, used & certified pre-owned Acura and Kia cars, vans, SUVs and Crossover's near Chicago in Elmhurst, Illinois IL. We ... Read more
Ed Napleton Acura Kia is the foremost dealer for new, used & certified pre-owned Acura and Kia cars, vans, SUVs and Crossover's near Chicago in Elmhurst, Illinois IL. We have a nice selection of RL, TL, TSX, ZDX, MDX, RDX, Borrego, Sedona, Sorento, Sportage, Forte, Koup, Optima, Rio, Rio5, Rondo, & Soul. Call today!

Why You Should Buy a Used Car From Us

We are a leader in sales & service! Ed Napleton Acura Kia has access to one of the largest certified inventories. We carry a large selection of luxury and domestic used c ... Read more
We are a leader in sales & service! Ed Napleton Acura Kia has access to one of the largest certified inventories. We carry a large selection of luxury and domestic used cars, trucks, suv's, minivans and crossovers, many with factory warranty remaining. We also carry a huge selection of under $9995 vehicles! We are here for your every need.

Languages Spoken

  • Español
  • Русский
  • Polski

Dealer Disclaimer

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. All Inventory l ... Read more
While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Pricing throughout the web site does not include any options that may have been installed at the dealership. Please see the dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 3.8
    Quality Of Work
  • 3.7
    Friendliness
  • 3.8
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 29 
Ninang23/16/2015 04:36:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Todd fuller
Easy appt making , great friendly service. Ask for Todd in service he will make sure you understand what your car needs Highly recommended for service
cwan13/12/2015 04:10:17 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ken
I am very disappointing with the service I experienced with Ed Napleton Acura and cannot believe Acura provide this kind of service. They are a bunch of dishonest people and their goal is to get as much money from you and treat you like an idiot. After we tested drive a certified used Acura RDX, I was informed that if you want to buy the vehicle, you must purchase the leather protection package that worth around $700. You must include this package when you purchase a vehicle from Ed Napleton Acura and other Acura dealer will not required to purchase this package. Secondly, the dealer refuse to work the number with us, they only deduct $100 from the asking price of $30900. The manager told us Ed Napleton ran through the database in Midwest region and the asking price is the best you can find in the region and they cannot lower price. First of all, I don't know why we need to spend $700 leather protection package that we absolutely have no interest at all. Secondly, I would not believe a dealer can only deduct $100 from the asking price. So we left without purchase from Ed Napleton. Couple days later, Ed Napteton kept called us and asked to go back and they are willing to work things out. If they are so interest in our business, why don't they work the numbers with us in the first place. Like one week later and I checked the listing again, the asking price was dropped another $1000. Thank you so much for telling us the asking price cannot be lower because it is the best price Midwest Region. I am sure any potential car buyer would love to paid more then the asking price and buy any additional service package they don't need because Ed Napleton offer the best price in Midwest Region. We just simply go to another Acura dealer. The Salesman are willing to remove $500 dollars when we start negotiating for a similar year, similar model and similar price RDX. Most importantly, no one asking us to buy any service package we don't want to buy. Not to mention I purchased a certified used Acura RDX couple years ago and the dealer I went able to deduct $1000 from the asking price.
nazarkin65911/20/2014 02:23:41 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Darius
Well, experience dealing with this dealership is horrible. I did purchase a car from them and now I am really sorry about that. They only one nice person that I was glad to deal with was cashier. Customer service - 0. They will give you some 'insurance' that you never need, and when when you say I don't want that they will response 'we can not take it out from vehicle because it something that we already did'. Finally after 1h of debating they will remove it from list but WON'T reduce total price. Customer service after purchase: A financial guy did mistakes while doing paperwork and after I realized that at home they gave me HARD HARD HARD time 'helping' with that. Finally: I was forced to fix a problem by myself. Do you recommend for anyone! There are many others Napleton locations across Chicago, don't pick this one if you don't wanna spend your time and money but as a result you still will be disappointed as I am now.
rlewislee9/05/2014 06:17:00 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rich Hosmer
They loaded up my contract with all sorts of things I did not request and after all the changes I still come to find they rip me off for $700. Buyer beware .
nearly65/12/2014 10:29:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Traywick
David was an excellant sales rep! He was very patient expecially after I wanted to test drive the car three times. He was knowledgeable about every vechile I ask about. I haven't bought a car in 13 years and the service was great. The finance manager explained everything thoroughly. He was wonderful in getting me the financing I wanted. I would definantely recommend Darius for financing.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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