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Infiniti of Hoffman Estates

1075 W. Golf RoadHoffman Estates, IL 60169
1-855-704-95221-855-704-9522
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Infiniti of Hoffman is the #1 Infiniti Certified Preowned dealer in the Midwest Region! We are truly a one-stop shop due to our wide selection of new and pre-owned Infini ... Read more
Infiniti of Hoffman is the #1 Infiniti Certified Preowned dealer in the Midwest Region! We are truly a one-stop shop due to our wide selection of new and pre-owned Infiniti vehicles, with excellent financing options. Be sure you get the chance to test-drive the Infiniti of your choice, including the popular G35, M35, and QX56 models. See for yourself why Infiniti of Hoffman Estates is the premiere Infiniti dealer in Illinois. At Infiniti of Hoffman, your satisfaction is our commitment!

Why You Should Buy a Used Car From Us

Infiniti of Hoffman is the #1 Infiniti Certified Preowned dealer in the Midwest Region! We are truly a one-stop shop due to our wide selection of new and pre-owned Infini ... Read more
Infiniti of Hoffman is the #1 Infiniti Certified Preowned dealer in the Midwest Region! We are truly a one-stop shop due to our wide selection of new and pre-owned Infiniti vehicles, with excellent financing options. Be sure you get the chance to test-drive the Infiniti of your choice, including the popular G35, M35, and QX56 models. See for yourself why Infiniti of Hoffman Estates is the premiere Infiniti dealer in Illinois. At Infiniti of Hoffman, your satisfaction is our commitment!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 308 
Jerome B5/21/2015 11:32:44 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Walter Watts,Michael Smalley
I have owned three Infiniti models now, and have a huge love for them. I drove an hour and a half from Milwaukee, WI to check out Hoffman Estates, and Walter was the first person to say hello when I walked in. We had previously communicated prior to me getting there, and he had the car ready for me to test drive as soon as I arrived. Walter was extremely professional, courteous, and made the car buying process as smooth as possible. The only reason why I couldn't give my experience a 5 star is because we couldn't close the deal that day, and I'm not a fan of the "negotiating" process. Nevertheless, Walter was persistent in making sure he'd get me the best deal possible, and I after a few emails and phone calls a week later, I came back to him because he followed up on EVERYTHING he said he would! I love my new car, and his service was exceptional! I have already recommended a few of my friends to see him, and I when my wife is ready for her new car, we will be back to deal with Walter!
Brian S5/20/2015 05:36:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Guzman
I bought my M35 back in 2008 and had nothing but great experiences with teh team at Infiniti in Hoffman Estates. What I am writing about is even better.... My wife borrowed my car as I needed her truck for the day. Go figure, she gets a flat on I-90 right after RT31 toll plaza going toward Chicago. She calls me in a panic and several calls ensue.... As I am looking to find someone to get out there quickly to help her (I couldnt quickly), she calls me back. She tells me some guy from Infiniti stopped and changed her tire..... What are the odds? Thanks Tony....you have a returning customer for sure.
JMelucci5/20/2015 03:01:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Guzman,Brad Klages
Just had an awesome used car buying experience with this dealership My Sales Consultant, Tony Guzman, was awesome and went above and beyond to make sure all my needs were met when I purchased a used Audi from him. He left no stone unturned when it came to taking care of all the little things my vehicle needed before delivery. He even went as far as taking the vehicle across the street to the Audi dealership to get the 45K mile service and a recall completed for me before I took delivery. Easily the best used car buying experience I've ever had! Brad also took the time to explain all the options available to me in terms of extended warranties and coverages offered and I left feeling good about the whole process. I'll definitely be back to purchase again from Tony/Brad in the future. Great work guys!
Matt T.5/19/2015 09:24:55 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Walter Watts
Walt was great to work with as we purchased the car, and his follow-up was even better after we bought it. I would recommend him to anyone. Thanks Walt!
kevino5/16/2015 04:02:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Guzman
Though I live in the city and had purchased my 2010 Infiniti FX35 from a private seller, I happened to be driving by Infiniti of Hoffman Estates and pulled in to pick up floor mat clip, very simple and pleasant experience and simple to replace, easy peasy. I've had my car for a year and just enjoyed driving it so much that I didn't mind that I was having trouble figuring out the Bluetooth and and Navigation, so I stopped by the front desk and asked if somebody could give me an idea and point me in the right direction. Sales Consultant, Tony Guzman, was already holding the door open for me, as he said lets go to your car. We got in the car and in about 30 seconds, bluetooth was set up and I had navigation under control (the secret is just use the voice commands, she tells you everything, ha) Then Tony takes another 10 minutes showing me a bunch of other things on the car, that will come in handy. Though I felt a knucklehead not already knowing some of these things, Tony had the attitude like, no worries man. He knows his stuff thats for sure and loves his product. Good guy for sure. Thanks Tony
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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