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Bob Rohrman Schaumburg Ford

815 E. Golf RoadSchaumburg, IL 60173
1-888-578-02621-888-578-0262

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Bob Rohrman Schaumburg Ford, located at 815 E Golf Rd in Schaumburg, IL, is your premier retailer of new and used vehicles. Our dedicated sales staff and top-trained tec ... Read more
Bob Rohrman Schaumburg Ford, located at 815 E Golf Rd in Schaumburg, IL, is your premier retailer of new and used vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Why You Should Buy a Used Car From Us

Schaumburg Ford's used cars, trucks & SUVs are carefully inspected by our highly trained technicians to guarantee quality for our Chicagoland customers. We have one of C ... Read more
Schaumburg Ford's used cars, trucks & SUVs are carefully inspected by our highly trained technicians to guarantee quality for our Chicagoland customers. We have one of Chicagoland's best selection of Certified Used Fords.

Languages Spoken

  • Español
  • 한국어
  • Русский
  • Polski

Dealer Disclaimer

All information regarding equipment, engine size, etc on this car is provided to the Bob Rohrman Auto Group by a third party. As such, it is as accurate as the upload of ... Read more
All information regarding equipment, engine size, etc on this car is provided to the Bob Rohrman Auto Group by a third party. As such, it is as accurate as the upload of data the third party sends. Therefore the Bob Rohrman Auto Group can not be held responsible for errors in this data. Please add tax,title, license and doc. fee to all prices & payments. All offers with approved credit. Please contact us directly if you have any questions.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.2
    Quality Of Work
  • 4.1
    Friendliness
  • 4.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 170 
Lisa Cajigas7/09/2015 08:29:44 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Devin
I purchased a vehicle from Bob Rohrman Schaumburg Lincoln Dec 2014, I had a headlight go out in early May and had to take to service department for what I thought would be a quick fix (fuse/bulb) turns out it was a little more complex than that, it took them several days to determine the problem and during such time I received no communication other than when I initiated, than I was told that they are having a hard time determining what the issue may be, was told that they had dismantled the bumper from the car and were searching for in their terms “a needle in a haystack”. Finally more than a week later it was determined that the ballast needed to be replaced. Upon receiving my car back we noticed that there were chips in the bumper where it appears they used some sort of tool to pry the bumper from the car, as well as a blemish of some sort in the fender where the tool may have slipped and hit the fender. Now I understand that mishaps will occur, my problem is the lack of responsibility that the service manager wanted to take, insisting that the car was brought to him in this condition! (so basically he was saying that I was being dishonest and trying to take advantage of the dealer for repairs) This began a month long battle between myself and the service department, and during this month not ONCE did they bother to pick up the phone to let us know what was going on. When we purchased this car we thought we were buying into a company that stood by their name, and I believe Lincoln does as it was the Lincoln customer service who intervened and paid for all of the damages, as far as Bob Rohrman dealer, well I’ve never experienced such horrific service from a dealer in all of my years, If you plan to use this dealer to service your vehicle I highly recommend that you video your car before leaving in their care! As for me I will be using another Lincoln dealer.
brufe14977/08/2015 05:02:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Pat Mucia
I was looking for a car with my 18 year old daughter. Salesman Pat Mucia made this a wonderful experience for her. Even though we decided to go with another brand of car at a different dealership, I would recommend Pat to everyone.
Bob Rohrman Schaumburg Ford responded to this review
7/09/2015
Thank you for taking the time to write this great review! It's great to hear your had such a wonderful experience with our dealership. We hope to see you again in the future!
TCB65/05/2015 01:42:08 PM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Shalabi
Everything about my experience was top notch. Sam Shalabi and Mort Bahrami were especially helpful through every step of the process of purchasing my brand new Ford Taurus. I've dealt with other Ford dealerships in the past (Willowbrook and Golf Mill) and both were chop shop outfits compared to the team at Schaumburg Ford. I cannot praise Sam and Mort enough.
Bob Rohrman Schaumburg Ford responded to this review
5/08/2015
Thank you for taking the time to leave us a review! I'm so glad that Sam and Mort were able to help you out effectively and efficiently. Thanks again for the 5-star review and we look forward to working with you again sometime in the future!
heatherB4/15/2015 12:12:50 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Magdalin
I had Nick Magdalin as my sales representative and he was great. Very sincerely friendly (not the stereotype). He answered all my questions and then some. Very good experience and I felt he was sincere, not just trying to make a sale. I would definitely go back to Schaumburg Ford and ask for Nick.
Bob Rohrman Schaumburg Ford responded to this review
5/14/2015
Thanks for the 5-star rating and feedback! I'm thrilled to know that Nick was able to work with you and leave you smiling happy. Thanks again for the positive feedback!
Grey ghost4/13/2015 09:27:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ideen Ghaffari,Ismael Pacheco
My buying experience was a true model of customer service. The Sales and Finance Manager Ideen and My salesman Ismael P worked together in my best interest. Almost unheard of in today's market. They went so far in providing me respect and ultimate customer service. I am truly giving them my business as well as friends and Family.
Bob Rohrman Schaumburg Ford responded to this review
5/14/2015
Thanks for the positive review! I'm so glad to know that our team, specifically Ismael and Ideen, were able to meet your needs and find you what you were looking for. Thanks again for the 5-star review!
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