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Audi Hoffman Estates

1200 Golf RdHoffman Estates, IL 60169
1-888-962-61621-888-962-6162

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

As a winner of the Magna Society Award for customer satisfaction, Audi Hoffman Estates is proudly serving the Chicago, Schaumburg, Elk Grove, Glenview, Westmont, Morton G ... Read more
As a winner of the Magna Society Award for customer satisfaction, Audi Hoffman Estates is proudly serving the Chicago, Schaumburg, Elk Grove, Glenview, Westmont, Morton Grove, Lake Bluff, Lake Forest, Highland Park, Deerfield, Barrington, Libertyville, Kildeer, Mundelein. We are a short drive from Chicago and have a large selection of new and used Audi Cars. Rated A+ by the Better Business Bureau, let us show you why Hoffman Estates is a better place to buy a new or used Audi.

Why You Should Buy a Used Car From Us

As a winner of the Magna Society Award for customer satisfaction, Audi Hoffman Estates is proudly serving the Chicago, Schaumburg, Elk Grove, Glenview, Westmont, Morton G ... Read more
As a winner of the Magna Society Award for customer satisfaction, Audi Hoffman Estates is proudly serving the Chicago, Schaumburg, Elk Grove, Glenview, Westmont, Morton Grove, Lake Bluff, Lake Forest, Highland Park, Deerfield, Barrington, Libertyville, Kildeer, Mundelein. We are a short drive from Chicago and have a large selection of new and used Audi Cars. Rated A+ by the Better Business Bureau, let us show you why Hoffman Estates is a better place to buy a new or used Audi.

Languages Spoken

  • Español
  • Italiano
  • Polski

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 425 
Niels Liltorp12/01/2014 10:17:27 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Hall - Service Consultant
I bought my last 2 Audi Vehicles at Audi Hoffman Estates in 2013 and since my first visit there I have never had anything but a very positive experience. Everyone is very considerate during the buying process and subsequently every Service visit has been very efficient and flawless. Both Sales and Service has always been very cordial. You always feel very welcome. My last service visit for my RS7 was no exception. They were able to squeeze me in the very same afternoon for my service visit. The Service consultant Scott Hall took good care of everything and my chosen wait at their premises was short. Scott kept updating me of the status of the service. I could not ask for a better overall experience from Scott Hall and the Audi team in General at Hoffman Estates. The whole Team at Audi Hoffman Estates has my full recommendation.
Dave Rios11/25/2014 05:29:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Necko Civic
I had an appointment came in early, as soon as i walked in reception was very inviting, salesman was ready for me had car ready to go for test drive. Gave him a budget and gave me all options available to me, actually was trying to get me under my budget to make it the whole experience enjoyable. Never once was I told I needed this optional upgrade or try different model car. I was asked what I wanted and what I needed and he stuck to what I said. Great and friendly staff.
ScarsdaleT11/18/2014 08:55:01 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ted McConnell, Tony Trocchio
My Service Consultant was Mike Torelli. Mike was outstanding in his consideration of my needs and attention to the service my car required. He was always customer oriented, never intimidating and focused on making sure that I understood his recommendations. In short, he worked hard to make sure that I was a happy customer. When I arrived at the service entrance the door opened and I was immediately directed inside. No waiting. No wasted energy trying to find the service consultant. Because of their Scheduler, Tony Trocchio, Mike was expecting my arrival and acknowledged me when I pulled in. He was finishing with another customer and respectfully asked if I could wait just a minute until he finished up. He was with me shortly and we reviewed my concerns and other scheduled maintenance requirements. He asked if I would like a loaner (they're all new Audi's) or if I'd prefer valet service to my house. I opted for the valet service. And after a brief wait, the valet arrived in a beautiful new Q7. My valet was Jamar; a personable young man, also endowed with innate customer oriented instincts I should also mention that during my initial wait I must have been approached by 4 or 5 employees who were eager to learn whether they could help me. I found that to be unique and unusual in this day and age. It was refreshing. The employees ranged from porters to other Sales or Service Consultants passing through the Service area. Clearly, this dealership has hired people with the right customer orientation. By the way, Mike also arranged to have my car valet delivered to my home. It doesn't get much better than that! And did I mention that this dealership is brand new; beautifully executed to be aesthetically pleasing and extremely efficient.? The Service reception area is a pleasure to drive in to; a spacious three lane arrangement that puts you directly in front of the glass enclosed Service Department Consultants, standing at their work stations, ready to be of service; Customer convenience well thought out. My other Audi is in for service with Mike and his colleagues as I write this review. They know how to make you want to come back.
tonyben123911/11/2014 09:32:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jacek Rudzinski
I have been very satisfied over the past eleven years with both the sales and service departments. My recent experience with Jacek has continued this favorable impression.
SWINNIKE11/06/2014 05:13:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ted McConnell,Mike Torelli
I have had 4 Audi's over the past 12 years and have had them all serviced at the Hoffman Estates (previously Schaumburg) location. The staff has always been over the top friendly and remembers to include questions and comments about our personal interests they remember that makes the task of routine maintenance visits a pleasurable chore. I recommend these guys to anyone who wants quality service with a personal touch to go along with it.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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