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Rub Ford

219 Liberty StreetGardner, IL 60424
1-866-211-28791-866-211-2879

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We are the best Ford dealer in the Chicagoland area. We have a wide selection of New and Used vehicles and our prices and service levels can not be beat. Find out why our ... Read more
We are the best Ford dealer in the Chicagoland area. We have a wide selection of New and Used vehicles and our prices and service levels can not be beat. Find out why our customers would never shop anywhere else for a car or truck. Come in to Rub! Visit us on our website at RubFord.com!

Why You Should Buy a Used Car From Us

We are the best Ford dealer in the Chicagoland area. We have a wide selection of New and Used vehicles and our prices and service levels can not be beat. Find out why our ... Read more
We are the best Ford dealer in the Chicagoland area. We have a wide selection of New and Used vehicles and our prices and service levels can not be beat. Find out why our customers would never shop anywhere else for a car or truck. Come in to Rub! Visit us on our website at RubFord.com!

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 3.7
    Quality Of Work
  • 3.7
    Friendliness
  • 3.7
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 5 of 6 
T. Johnston1/19/2016 09:28:23 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Serive department
I called to have Recall work done on my Ford Fiesta. I called and was given an appointment for 2 weeks out so that the parts could be ordered. I go in for the scheduled appointment, only to find out that they need to inspect the door latches, and only then can they order the parts, meaning that I would have to schedule another appointment to have the work done. This showed poor customer service and repair knowledge on their part, as I could have brought in the vehicle 2 weeks earlier and then come back for the repair. I have since contacted another Ford dealership, who are going to honor the recall notice to replace all4 latches (not inspect and pick and choose), all in a 2 day period. This is the second time I have used this dealership for service. The 1st time was just lousy customer service. I figure I have given a dealership 2 chances to get it right. Go to another dealership. I spoke immediately with the General Manager, who showed no concern for the lack of service I received, or any type of appology for the inconvenience to me.
rodgerruss7/07/2014 07:17:11 PM
5.0
Overall Rating
Customer Service
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Beasley,Ray Rub
This dealership though small was a huge help with taking my trade in vehicle at market price and giving me a great price on a new Ford with great incentives. This was my second new car from Rub Ford.
cmccoy666/23/2014 02:57:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Beasley
I received the best experience of salesmanship in my life from Jim. All of my questions were answered and I highly recommend Jim at Rub Ford who I will tell all of my friends to go see. Truly a great experience with the purchase of my new truck.
Srmauk6/01/2014 09:15:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Rub, Jim Beasley
Great people to work with! They will find the car you want and for the right price. We bought a Fusion Hybrid and paid less than we thought we would.
Rub Ford Inc responded to this review
6/05/2014
Thank you again for your purchase and thank you for the review. We do appreciate it.
jwead20017/16/2012 07:44:34 AM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ray Rub
I bought a used Lincoln from Ray Rub about a week ago. He was very nice when I went in and offered me a great price on my car. After 5 days home with my new car I came out of my house and noticed that my side mirror was hanging down. I called my auto repair man and he said that I should notify the dealership because the part looked rusted out and they should be accountable. I called Ray the next morning and I was treated very rudely. First of all, he was basically putting the blame on me. He said if you wreck your car two weeks after you buy it then, then you think I am responsible. I said no, but I did buy a 23000 vehicle from you and had the mirror come off in 5 days without being in any wreck. He then tried to tell me that maybe my vehicle wasnt safe in my driveway. Really? I park my vehicle up far up in my driveway and live in a community where I have never had a problem before! So basically he didnt want to deal with this problem or any other problem. He told me that he didnt want me to be mad but there is nothing he can do and basically that this is not his problem. I was thinking that by going through the owner that he would want good customer service. Boy was I wrong! I WILL NEVER EVER AND HIGHLY SUGGEST IF YOU ARE OUT TO SPEND MONEY.... DO NOT GO TO RUB FORD! They will take your money and that is all.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Rub Ford : Gardner, IL 60424 Car Dealership, and Auto Financing - Autotrader