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Bill Jacobs BMW

2495 Aurora AveNaperville, IL 60540-3957
1-844-574-90621-844-574-9062

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Bill Jacobs has been thriving for over 50 years in an industry that has seen many a competitor come and go. The Jacobs philosophy is simple Be Genuine. We strive to be ge ... Read more
Bill Jacobs has been thriving for over 50 years in an industry that has seen many a competitor come and go. The Jacobs philosophy is simple Be Genuine. We strive to be genuine in all we do, offering genuine value on our vehicles and providing genuine customer service. Our secret to success really isn t a secret at all. While other places are trying to make a sale, we re trying to make a difference.

Why You Should Buy a Used Car From Us

Bill Jacobs BMW is part of the Bill Jacobs Auto Group, in business for nearly 50 years! Ask for your complimentary CarFax on any used vehicle that we have for sale. BMW C ... Read more
Bill Jacobs BMW is part of the Bill Jacobs Auto Group, in business for nearly 50 years! Ask for your complimentary CarFax on any used vehicle that we have for sale. BMW CERTIFIED vehicles have special finance and lease rates available.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 173 
Robert H.6/01/2016 03:36:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kelly Donku, Rob Trax
This was my 4th new BMW purchase from Bill Jacobs in Naperville. My sales advisor was Kelly Donku and my sales manager was Rob Trax. Kelly was great to deal with. She took her time and listened to my needs and was very patient while I decided on a vehicle. Kelly was thorough and efficient. I highly recommend dealing with Kelly. I have worked with sales manager Rob Trax on past vehicles at Bill Jacobs and he has always been fantastic to deal with. He is a straight shooter and really listens to your point of view. Rob has always provided a stress free experience and I have always been pleased with the deal. A genuine professional.
carguy7772/02/2016 01:05:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:David Rea
We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive. David and the Service Technician were both fantastic to work with. David was very thoughtful, attentive, and together with our Service Technician clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was very nice and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team! Well done David!
jonlee6a1/26/2016 12:44:13 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Said Hanash, Nick Pandola
I recently purchased a pre-owned 3 series from Bill Jacobs BMW. My process for deciding on a vehicle took several weeks and the sales team was patient as I made several calls and visits. Once I decided on my car, I then found the team very willing to work with me on my budget. The process wasn't awkward or pressured in any way. I'm pleased with my new car and look forward to the service visits in the future.
cdbester1/23/2016 09:30:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Htun
Overall Great Experience. Eric H is a great and patient salesman. Eric is very knowledgable and made the whole experience worthwhile. He and the BMW genius made everything easy for me to understand.
REV PEP21/21/2016 10:26:54 AM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mo Ali
Bill Jacobs BMW embodies everything BMW Enthusiasts have come to expect from owning the Ultimate Driving Machine. Everyone throughout the dealership is always friendly and helpful. But when it comes to the Service Department, Mo Ali cannot be beat!!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Bill Jacobs BMW : Naperville, IL 60540-3957 Car Dealership, and Auto Financing - Autotrader