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Lexus of Naperville

2480 Aurora AvenueNaperville, IL 60540
1-866-740-65571-866-740-6557
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

We offer unlimited free car washes with every vehicle purchased from us! Enjoy our comfortable lounge with snacks, drinks, Starbucks coffee and a childrens play area!

Why You Should Buy a Used Car From Us

Every used vehicle is inspected in our service department for safety and driveability. Our pricing reflects current market value and our below market value pricing, righ ... Read more
Every used vehicle is inspected in our service department for safety and driveability. Our pricing reflects current market value and our below market value pricing, right on the window sticker! No surprises! Test drive this vehicle on the Naperville Test Track!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 247 
Maggoo12/23/2014 07:06:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Comer
Very pleased with the work that both Paul and Laura did prior to the sale. They spent a great deal of time answering questions and showing me the features of the car I was interested in. Extremely professional in all dealing. Nice people to do business with. Delivery Specialist, Michael Comer was very helpful with the delivery experience and answered all my questions. Again, very nice people to do business.
Taye12/17/2014 11:27:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Gerlak
I just purchased a pre owned 2006 GS 300 from this dealership. 1. Nick was my sales person and he was very "honest" and had great knowledge of the car I was buying. He carefully took the time to ask me the right questions on my purchase, he didn't rush me or aggrasively try to convince me into buying the car. I really appreciated his approach. 2. The car had a door that was slightly misaligned and was creating a slight draft on the drivers side door. He immediately took it into the service department and had it adjusted. In less than 5 minutes he brought the car back with the door fixed! I was very impressed the service dept. 3. The last step of the purchase is the financing, I paid cash for the car and the manager was very nice about not trying to sell me on all the "extra" stuff that I really didn't need. I was in and out pretty quickly. 4. Day after I drove the car home, I noticed the passenger side headlight acting up, so I immediately took the car back for repair. I was worried that I would have to pay for the repair work, anytime you are buying a used car it's "as is" condition. To my surprise they replace the expensive headlight at their expense. This showed me how much they cared about their reputation and their customers! 5. Anytime you purchase a car from them you get a "life time" free car wash! The best part is their lounge / waiting area. Very nice, wifi, free coffee ( many different kinds), hot chocolate, snacks, and bottle waters. Very nice touch. To be honest I hate writing reviews, However I was very impressed with my experience and thought I should share it with others. Taye
hang198012/05/2014 10:31:16 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:May Suntikul
Very happy with the help and process of leasing the new RX350. Sal is very courteous and helpful. May is very knowledgeable to guide us through the details and operation of the car.
Jack Bannister12/03/2014 03:32:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Farraher
Purchased in 2013 my first Lexus after a few other everyday drivers. This car is by far the best of any car in the 40 to 50 price range, it is the Lexus ES model . Since driving the car I have hit a few problems, tech issues not broken parts. The phone had pairing issues with the car AT&T. The 2nd issue was with Sirus radio weather. While driving it showed red in color on my screen for 4 plus days while the sun was shinning. Found out it was not suited for my year and model. Both of these issues have been handled by Andrew Farraher and his partner Mike Comer. Andrew and Mike both have worked with me on everything since my garage door pairing done by Mike at my house. Phone pairing problems fixed by Andrew. These two tech supports are the best Lexus of Naperville could have. I do have great respect for both of these gentlemen. Lexus of Naperville is lucky and wise to have them in close support of new customers. The love and work ethic shows. The Lexus badge when seen plants a quality image from its past reviews and present following. Sirus, Comcast, AT&T have not been very kind to me and lack my respect, with people like Andrew and Mike Lexus will stay atop for the masses. Good luck....Jack B.
Farrellfamily11/29/2014 06:43:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris-sales manager & May- Delivery
Chris was exceptional and the only reason that I opted to purchase two new cars. I had many other options to choose from however after being in sales my entire adult life, I went with the person that most wanted to earn my business. My wife said that Chris makes her feel like a celebrity and it was the "coolest" car buying experience that we've had. After the sale, May, went above and beyond and stayed late to ensure that I knew all the bells and whistles of my new Lexus. She also has been extremely helpful and welcoming everytime I've been in the dealership since.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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