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River Front Chrysler Jeep Dodge

200 Hansen BlvdNorth Aurora, IL 60542
1-855-571-87811-855-571-8781
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

With a consistent supply of high quality new and certified vehicles by Chrysler, Dodge and Jeep, River Front Chrysler Jeep Dodge offers customers in the North Aurora, IL ... Read more
With a consistent supply of high quality new and certified vehicles by Chrysler, Dodge and Jeep, River Front Chrysler Jeep Dodge offers customers in the North Aurora, IL area plenty of options; we have something for everyone. We also provide a full line of services to our customers, which include vehicle repair, service contracts, car loans and an inventory of OEM Chrysler, Dodge and Jeep auto parts. Come and visit us at 200 Hansen Boulevard to see for yourself!

Why You Should Buy a Used Car From Us

With a consistent supply of high quality new and pre-owned vehicles by Chrysler, Dodge and Jeep, River Front Chrysler Jeep Dodge offers customers in the North Aurora, IL ... Read more
With a consistent supply of high quality new and pre-owned vehicles by Chrysler, Dodge and Jeep, River Front Chrysler Jeep Dodge offers customers in the North Aurora, IL area plenty of options; we have something for everyone. We also provide a full line of services to our customers, which include vehicle repair, service contracts, car loans and an inventory of OEM Chrysler, Dodge and Jeep auto parts. Come and visit us at 200 Hansen Boulevard to see for yourself!

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.9
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 70 
kwr437/29/2015 05:46:04 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marilyn Imparato, Paul McSkinning
We had been considering trading in our 2014 Dodge Grand Caravan and purchasing a 2015 model of the same vehicle. We began looking on line at various dealers to determine what was available and we decided to drive to River Front in North Aurora. We spoke with Chris VerHagen, Internet Sales Manager, and we came to an agreement regarding a 2015 Grand Caravan. We meet with Marilyn Imparato, Business Manager, who completed all the necessary documents to finalize the purchase. On the way home we discovered that the second row passenger windows didn't open and since our daughter and the dog would be sitting there this was not an acceptable situation. We drove back to the dealership and spoke with Chris about this issue and he spoke with Paul McSkimming, General Manager, and he said he would try to locate a Grand Caravan with second row windows that opened. Paul was successful and we returned to River Front and purchased that Van. We must express how pleased we were with the excellent service we were given by each member of the River Front staff that we dealt with in this process. They extended more then the extra effort to provide us with the Van we wanted !! Ken R.
leaderchas7/03/2015 01:13:01 PM
2.3
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rob Goldman
A cash deal on a new van took 4 hours!! I called the day before I made the trip and told Chris and Rob I wanted it to be a quick in and out deal. I was helping my parents with the purchase of the van (as they don't like dealing with car salesmen, who does, right?). My mom is on oxygen 24/7 and had to fill her tank (which lasts about 2 hours) because the process took so long. They try to push a paint/interior protection plan for $2500+, an extended warranty both of which I told Rob and Chris the day before that my parents do not want!! Then it was a huge deal to get a second key! Chris said he would try to find it and if he couldn't he would mail it within a week. It was going on 2:00pm and we decided it would be best to go have lunch while they searched for the other key. I suggested they keep the one as they would need it to program the other. Chris told us to hang on to it, it wasn't needed. We were gone for about 45 minutes, returned to find out that they had a new fob but it needed to be programmed. They needed the working fob to program the new one!! If they would have took the key when I offered it then the new one would have been ready when we returned from lunch!! Now we had to wait at least another 30-45 minutes for them to program a fob which takes literally one minute!! I asked for the sales manager who didn't come out to speak with me about this terrible experience. At 4pm we left the dealership and, as I expected, hit rush hour traffic. What should have been a 45 minute drive home took about an hour and a half. What should have been an hour, maybe 90 minute easy deal turned into a half a day, stressful, aggravating experience. I am glad that I went with my parents or they would probably still be there. It was a terrible experience and we will never purchase from this dealership or recommend them to family, friends, etc. I regret not driving another 30 minutes to a dealer in Wisconsin who offered to sell the same model van with same options for $500 less. The sales guy said that he would even buy lunch. His exact words to me in an email, "I can get you another $500 less than the other guy (meaning River Front), some burgers and a smile if that'll seal the deal". It would have been nice if Chris or the manager offered to pay for our lunch for the delay and huge inconvenience. But I didn't expect it because they didn't even fill up the van with gas. There was less than a half tank when we left. You buy a $35k brand new van and they couldn't spend another $75-$80 to fill the tank. Live and learn! Fortunately, my parents will be taking the van to Bettenhausen in Tinley Park for service!
Kevinkd314/01/2015 07:33:59 PM
1.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Vidal Orduna
Never felt so insulted by a dealership. Wouldn't let me test drive the car I was interested in because I told him I wasn't buying until next month. Called the Manager and he says "That's a gray area. We had a Taurus stolen from us a couple weeks ago." So I guess now I fit the profile of a criminal. When I do drop 50k on a new car, it definitely won't be with them! Terrible experience!
Jackie N.3/11/2015 01:45:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan, Marilyn, Frank, Corey
I dislike car shopping. Period. I do have to say that everyone was very patient with me and my switching cars, but they understood my need to get something that I wanted to spend the money on and not just something to get something, if that makes sense. They didn't call me or try to push me into something I didn't want. Dan, Marilyn, Frank and Corey - Thank you for your patience, honesty and kindness! I recommend this dealership and will be back for service and when I'm ready for another. :)
BenGregor2/22/2015 06:39:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Vidal Orduna
I went into this situation thinking it would be something like a negotiation battle, but what I got was a truly pleasant experience. Rather than needing to call in reinforcements for further negotiations, Vidal worked from the very beginning to get me the best deal he could on the car that I wanted.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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