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Oakbrook Toyota In Westmont

550 E. OGDEN AVEWestmont, IL 60559-1228
1-888-920-65661-888-920-6566

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Over 40 years and 26 dealerships ago, I started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealershi ... Read more
Over 40 years and 26 dealerships ago, I started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. I realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new car, truck or van, you will receive the highest quality customer service from our associates. The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price. Bob Rohrman

Why You Should Buy a Used Car From Us

All of our Pre-Owned Vehicles go through a service inspection and complete detail. The Bob Rohrman Auto Group has grown to be one of the largest Auto Groups in the nation ... Read more
All of our Pre-Owned Vehicles go through a service inspection and complete detail. The Bob Rohrman Auto Group has grown to be one of the largest Auto Groups in the nation because of our amazing customer service.

Languages Spoken

  • Español
  • Polski
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 270 
Mmonicaj7/22/2015 07:18:32 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Verlotta,Doug Macias
Second purchase from this dealership (first was a 2012 Scion xD). Doug was helpful and addressed my questions and concerns. They were also able to deliver the specific color of the car I wanted for this purchase. The purchase itself was quick and easy.
Oakbrook Toyota In Westmont responded to this review
7/24/2015
Thank you for taking the time to write this great review! We're excited to hear that you had a great experience with Doug and we were able to get you into the vehicle of your choice in the color you liked. We appreciate you business and hope to see you again in the future.
CPA7/16/2015 12:16:19 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Parts Employee/Service Employee
Oakbrook Toyota was our dealer of choice after buying a brand new camry from Toyota of Naperville and having problems from day one. We quickly switched over to Oakbrook Toyota even though we live in Naperville and Toyota of Naperville is so much closer. Oakbrook Toyota has always been nice, prompt and courteous. I called to arrange to have keys made on a vehicle we had bought used. The Parts Department quoted me the price of the part and installation (after consulting with the service dept). Just because I like to double check quotes, I called the service department and they quoted a different price for installation. I was frustrated by the conflicting costs. Long story short....I went Toyota dealership service shopping and found a Toyota dealership to do the job for 1/2 the price of Oakbrook - I saved $200! I would have never guessed that each dealership would charge you differently for the same service. Even the cost of the parts were different. If I would have went to Toyota of Naperville I would have saved $60, but I don't even trust them to do an oil change. People do your due diligence!!
Oakbrook Toyota In Westmont responded to this review
7/17/2015
Thank you for taking the time to write this review. We appreciate your feedback and your continued business!
LaurenWidder7/13/2015 02:12:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Syed Mustafa; Alex Syed and Anita Gomez
I had originally bought my 2003 Echo from Oakbrook Toyota back in 2003 as a new vehicle and had all of my oil changes, everything done at this dealership through the 12 years I owned the vehicle. I was happy then and I was sure I would be happy again. I wouldn't go anyplace other than Oakbrook Toyota. I stopped by on July 2, 2015 to just look at new vehicles. Mustafa greeted me as the sales consultant and I explained that Anita Gomez has spoken with me on the phone and then he had Anita introduce us. Syed Mustafa couldn't have been a better sales person. He was kind, explained the difference between vehicles, and suggested one which he felt would be a perfect match for me. However, it was not in the color I was interested in. He approached Alex Syed the General Manager who stated that they had just gotten in new vehicles which were not on the lot and that he would get that one brought up for me to test drive. I did and I was hooked on the Toyota Camry SLE. It was everything I wanted and I loved the feel of the drive in that vehicle. Especially since I was trading in my 2003 Echo. I Quite a change. Mustafa then introduced me to Steve Niechcielski, Business Manager, who took me through all of the paperwork and was also very kind and funny as well. I was able to get my car with a $500 and a $750 special cash toward purchase as well as a wonderful trade-in value for my Echo. I also wanted heated seats as well as a remote start and Mustafa told me that wouldn't be a problem to have installed on the car either. I drove my new car off the lot that very night and brought it back on Monday, July 7th to have the heated seats and remote start put into the vehicle. I got a free loaner car and then picked up my car again on Monday July 8th. I couldn't have been happier. I will be going to Oakbrook Toyota for everything I need to have done to the car in the future. Thank you Oakbrook Toyota for the excellent sales staff you have working for you.
Oakbrook Toyota In Westmont responded to this review
7/14/2015
Hi Lauren, thank you for taking the time to write this fantastic review of your experience with our dealership! We're excited to hear that we were able to get you into a new vehicle you love. Congratulations on your Toyota Camry SLE! We appreciate your business and look forward to seeing you in the future!
ChicagoToyotaMoms7/09/2015 12:29:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Zay,Zubair Karim,Joe Verlotta,Doug Macias
Doug Macias was extremely helpful in finding the exact car to meet our needs. The entire staff was also very friendly and made the buying process very easy.
Oakbrook Toyota In Westmont responded to this review
7/10/2015
Thank you for taking time to write this review. We appreciate your business and hope to see you again soon.
mkarim37/06/2015 04:34:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Samantha Martus
I received exceptional service when purchasing my new Camry here. Our salesperson Samantha was very helpful and knowledgable. Her help made the experience very smooth and I was very satisfied with dealership. I would highly recommend purchasing your vehicle from this dealership and I would definitely ask for Samantha
Oakbrook Toyota In Westmont responded to this review
7/06/2015
We appreciate you taking the time to write this great review! We are very lucky to have Samantha on our team and we will pass your kind words on. Thank you for your business and we hope to see you again in the future!
Oakbrook Toyota In Westmont responded to this review
7/10/2015
We appreciate you taking the time to write this review! We will make sure that Samantha hears your kind words. Thank you for your business!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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