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Castle Chevrolet

400 East Roosevelt RoadVilla Park, IL 60181
1-866-965-31541-866-965-3154
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

THE CASTLE DIFFERENCE ALL OF OUR NEW CARS ARE ACTUAL PHOTOS!! CASTLE NO HASSLE PRICING IS LOWER THAN ANYONE WITH NO NEGOTIATING NECASSARY!! WE CAN PRICE OUR CARS LOWER TH ... Read more
THE CASTLE DIFFERENCE ALL OF OUR NEW CARS ARE ACTUAL PHOTOS!! CASTLE NO HASSLE PRICING IS LOWER THAN ANYONE WITH NO NEGOTIATING NECASSARY!! WE CAN PRICE OUR CARS LOWER THAN OTHER DEALERS BECAUSE OUR OVERHEAD IS LOWER!! REST ASSURED THAT YOU GET MORE FOR YOUR MONEY AT CASTLE!! WE DELIVER NATIONWIDE AND WE ALSO HAVE A 72 HOUR "NO WORRY EXCHANGE POLICY!! PLEASE CONTACT OUR INTERNET TEAM AT 866-359-5733

Why You Should Buy a Used Car From Us

THE CASTLE DIFFERENCE ALL OF OUR USED CARS ARE DEALER CERTIFIED AND RECONDITIONED TO BETTER THAN NEW SPECIFICATIONS!! CASTLE NO HASSLE PRICING IS LOWER THAN CARMAX WITH N ... Read more
THE CASTLE DIFFERENCE ALL OF OUR USED CARS ARE DEALER CERTIFIED AND RECONDITIONED TO BETTER THAN NEW SPECIFICATIONS!! CASTLE NO HASSLE PRICING IS LOWER THAN CARMAX WITH NO NEGOTIATING NECASSARY!! WE CAN PRICE OUR CARS LOWER THAN CARMAX BECAUSE OUR OVERHEAD IS LOWER!! REST ASSURED THAT YOU GET MORE FOR YOUR MONEY AT CASTLE!! WE DELIVER NATIONWIDE AND WE ALSO HAVE A 72 HOUR "NO WORRY EXCHANGE POLICY!! PLEASE CONTACT OUR INTERNET TEAM AT 866-359-5733

Languages Spoken

  • Español
  • Polski

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.1
    Quality Of Work
  • 4.2
    Friendliness
  • 3.9
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 308 
flower09762/24/2015 11:05:08 PM
3.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:jasper
I have taken my previous car to the service dept several times and was always happy with the customer service. The employees always went above and beyond to help. I decided to purchase a new car from this dealer. While I wouldn't recommend the sales person jasper we dealt with I was happy with my purchase. I did have a problem where a month after my purchase my old car loan had not been paid off yet and couldn't get the sales guy to call me back. I emailed robert politza and within 2 hrs he responded to me that my payoff check was overnightovernights and he had a sales mgmt call me and apologize. We were impressed that they acted on our problem so quickly. I would recommend this dealership and most definitely the service dept.
Castle Chevrolet responded to this review
2/27/2015
Hi flower0976, We are very happy to hear that we have earned your personal recommendation and thank you for taking the time to let us know how your visits to our store have gone. Thank you for the kind words about our service department staff! We will be sure to pass your praise onto them. Thanks again for stopping in! Sincerely, Castle Chevrolet
Terrence2/15/2015 06:13:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kyle
The people in service are so kind and the service is fast and very clean. I recommend this service to all. And they washed my car
Castle Chevrolet responded to this review
2/17/2015
Hi Terrence, Thank you so much for the compliments about our service staff! We are very happy that we have earned your recommendation and thank you for taking the time to let us know how great your visit was. Thanks again for stopping in! Sincerely, Castle Chevrolet
Disgustef1/19/2015 06:20:26 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Eric
Definitely false advertisement. I wouldn't waste my time with this dealership. At least attempt to help a customer. I did not feel they wanted to help me. Wanted to trade in my vehicle. Had plenty of money for a down payment. I had better service at a bargain store.
Castle Chevrolet responded to this review
1/19/2015
I am really sorry to hear about your negative experience and would love a chance to rectify the situation. Is there anyway you can send me an email explaining what happened? I would love to try and make this right for you Gus Medina Internet Director gusmedina22@gmail.com
frustrated9111/12/2014 02:21:05 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:David Mac and Peter
TERRIBLE TERRIBLE TERRIBLE!!! They sold me a vehicle without getting the title from the previous owner. After 8 months we finally received it and it was wrong. We had to pay out of pocket for THEIR MISTAKE. No returned voicemails, faxes or emails. Every person in management that we spoke to said it would be taken care of. Still waiting! Not worth the headache!
Castle Chevrolet responded to this review
11/12/2014
I am really sorry to hear about your negative experience and would really love to rectify the situation. Can you please email me your contact information so I can reach out to you please? Gus Medina Customer Service Manager gusmedina22@gmail.com
gracegawlik11/02/2014 08:46:21 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Zach Goloven
The new 2014 Impala is amazing, we just love it. Zach Goloven took care of us and is truly an amazing young man. We were so happy to have him as our salesman. He is up on all the new technology and can explain things on the car that were difficult to understand. I would recommend Castle and making an appointment with Zach. A job well done Zach! It was a pleasurable and educational experience. Thank you. Jerry and Grace G.
Castle Chevrolet responded to this review
11/12/2014
Hi Gracegawlik, Thank you for taking the time to leave us a review and compliment Zach. We love having him here at Castle Chevrolet! We are so happy to hear that you had a great buying experience and will pass on your praise to Zach. Thanks again for taking the time to let us know how everything went! Sincerely, Castle Chevrolet
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