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Castle Buick GMC

7400 West Cermak RoadNorth Riverside, IL 60546
1-866-660-83871-866-660-8387
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

SAME VEHICLE, SAME COLOR, SAME OPTIONS, SAME STORY... We give you a BETTER VALUE! THE CASTLE DIFFERENCE Peace-of-mind, easy, internet car buying experience Complimentary ... Read more
SAME VEHICLE, SAME COLOR, SAME OPTIONS, SAME STORY... We give you a BETTER VALUE! THE CASTLE DIFFERENCE Peace-of-mind, easy, internet car buying experience Complimentary Loaner cars available Exclusive Best Value Guarantee 72 hour exchange policy on every vehicle Vehicle delivery to home or office FREE Lifetime Lube, Oil and Filter Program Comfortable customer lounge with Wi-Fi, coffee and TV Trust, Value and Convenience, ask the Castle Guy! 866-660-8387

Why You Should Buy a Used Car From Us

SAME VEHICLE, SAME COLOR, SAME OPTIONS, SAME STORY.... We give you a BETTER VALUE! THE CASTLE DIFFERENCE Peace-of-mind, easy, internet car buying experience Complimentary ... Read more
SAME VEHICLE, SAME COLOR, SAME OPTIONS, SAME STORY.... We give you a BETTER VALUE! THE CASTLE DIFFERENCE Peace-of-mind, easy, internet car buying experience Complimentary Loaner cars available Exclusive Best Value Guarantee 72 hour exchange policy on every vehicle Vehicle delivery to home or office FREE Lifetime Lube, Oil and Filter Program Comfortable customer lounge with Wi-Fi, coffee and TV Trust, Value and Convenience, ask the Castle Guy! 866-660-8387

Languages Spoken

  • Español
  • Polski

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.8
    Quality Of Work
  • 4.1
    Friendliness
  • 3.7
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 149 
Meg4/19/2015 05:10:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Gus Medina
Everyone was polite and helpful. There is so little of that around these days that I was actually surprised. Now I know I can expect that.
Castle Buick GMC of North Riverside responded to this review
4/20/2015
Hi Meg, Thank you for the kind words about our service department! We are very happy to hear everyone was polite & helpful. Thank you again for choosing Castle! Sincerely, Castle Buick GMC
JMoChicago3/10/2015 02:36:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Che Bess
After scouring the net for the best price for an SUV I found the perfect match at Castle via Autotrader.com - a 2013 Jeep Grand Cherokee w/ super low miles and nearly every option ($310 Weathertech floor mats included!). Submitted an online inquiry and Castle immediately contacted me to schedule a test drive. Visited 2 dealers prior to going to Castle - which was conveniently located near me in the Oak Park area. The 2 previous dealers (located further away from me) couldn't even come close to the Castle price for the same year, make, model, and mileage vehicle. Met with and test drove the Jeep with Che Bess. We talked numbers and he was happy to accommodate my buying requests and terms. They honored the internet price and were able to get good terms with my wife's limited credit. I obtained everything he required for financing and came back 2 days later and sealed the deal - The purchase also came with free oil changes for life! All the sales staff there were VERY accommodating. They tended to our 2 children with coloring books and a child area. Kept them nice and quiet while we handled business. We were in and out of the dealership on a busy Saturday in 2 hours. Excellent experience at Castle. Thanks!!!
Castle Buick GMC of North Riverside responded to this review
3/25/2015
Hi JMoChicago, Thank you for the compliments about our dealership! We are so happy to hear your buying process went smoothly and that your visits to our store were quick & easy. We are glad to hear that you had an excellent experience and will pass on your kind words to our staff. Thanks again for choosing Castle! Sincerely, Castle Buick GMC
jetta6262/16/2015 11:27:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Madrid cruz, Corey
Hi my name is Dorinda Miller and I just purchased a 2015 Chevy equinox and I am having the time of my life.....I love it my husband loves it and so does my 4 and 5 yr old. I just wanted to let the powers that be know that the team that was assigned to me treated me and my toddlers like we were apart of their very own family :) And for that I am thankful that you have a great staff that are kind and have great customer service.!
Castle Buick GMC of North Riverside responded to this review
2/17/2015
Hi jetta626, Thank you for the compliments about our Chevrolet store! We will be sure to pass on your praise to them. Thanks again for stopping into our Chevrolet dealership! Sincerely, Castle Buick GMC
Ang_Love812/13/2015 11:39:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rob McFarland
I brought my 2013 Buick Regal in for its scheduled oil change and 30,000 mile maintainence. I have had on-going issues with the touch handle on my driver side door and Rob communicated back with the engineers at GM. In the end I have a new handle on order. The service was great and I had my loaner car before I was done with the paperwork. Excellent job as usual.
Castle Buick GMC of North Riverside responded to this review
2/13/2015
Hi Ang_Love81, Thank you for taking the time to let us know how great our service staff was during your visit to our dealership! We are so happy that you left satisfied and that everything went smoothly & quickly for you. Thanks again for stopping by our dealership! Sincerely, Castle Buick GMC
netta12/11/2015 06:28:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:aj
I always have had pleasant experiences with castle whether getting service or purchasing a vehicle. I love castle and recommend them to all my friends. Great job my dealership for life.
Castle Buick GMC of North Riverside responded to this review
2/13/2015
Hi netta1, Thank you for the kind words about both our sales & service staff! We greatly appreciate your recommendations to your friends and are glad you have found a dealership for life. Thanks again for stopping in! Sincerely, Castle Buick GMC
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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