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Mercedes-Benz Of Chicago

1520 West North aveChicago, IL 60642
1-888-706-71511-888-706-7151

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Located in Chicago, Illinois, the staff at Mercedes-Benz of Chicago will help you find the Mercedes-Benz vehicle you want. At Mercedes-Benz of Chicago we offer a searchab ... Read more
Located in Chicago, Illinois, the staff at Mercedes-Benz of Chicago will help you find the Mercedes-Benz vehicle you want. At Mercedes-Benz of Chicago we offer a searchable online inventory of new Mercedes-Benz cars in Chicago including the C-Class, CL-Class, E-Class, M-Class, R-Class, S-Class and SLK-Class. Come on in and take a test drive!

Why You Should Buy a Used Car From Us

Mercedes-Benz of Chicago, the ultimate shopping experience. With over 200 quality pre-owned vehicles in stock, situated in a comfortable and modern indoor showroom, findi ... Read more
Mercedes-Benz of Chicago, the ultimate shopping experience. With over 200 quality pre-owned vehicles in stock, situated in a comfortable and modern indoor showroom, finding your next vehicle at Mercedes-Benz of Chicago is both convenient and fun! Each of our pre-owned vehicles comes with our Full Disclosure promise. We provide you with each of our Pre-Owned vehicles' history and specifications. Ask us about our selection of Mercedes-Benz Certified Pre-Owned vehicles.

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Mercedes-Benz of Chicago.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 163 
JamesVaraIII6/13/2015 10:21:34 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Nikia Dillard
A Dealership is only as Great as their Service. After the Sale is what Really Counts. Dan Hoffman is that Diamond In The Ruff! Always Too Notch. Keep up the Excellant Service and I will Always Bring my Service needs to Mercedes Benz Of Chicago! Regards, James J Vara III
CR6/12/2015 11:26:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dennis Smith
I thought buying a car was supposed painful. MB of Chicago exceeded my expectations. Thanks for a great experience. You made buying a car fun.
Out-of-Towners6/11/2015 12:26:10 PM
4.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Bolte
Saw the car advertised on Car.com and emailed our interest to the dealer. Greg Bolte called back immediately, and from there it was a wonderful experience. He was responsive to all questions, concerns, and hesitation about buying an out-of-state vehicle. He explained the process, shipment of the vehicle, and paperwork in detail so we would know what to expect. We could not be happier with our purchase.
Opthealthchiro6/11/2015 11:32:54 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Marco, Kat, Gloria, Josh Schneider
I went in for a simple A service for my new CLA-250. After being there 2 hours and doing some investigating, I found that they had placed my car outside and it was not being serviced. Sat in the waiting room for that long and I was the one to find the issue. They only found my car outside because they looked up the VIN Number. It was not marked and was placed outside with keys in it. Marco provided me a loaner after about 30 min of me waiting. I had went there to have them do the quick plug-in navigation unit as well. They said they would do everything I need and call me in the morning with a quote. They could not give me a discount on the service because I had prepaid for all my service in the lease. The did say they would give me the navigation unit at cost which was what I can buy it for anyway. The next day came and they are supposed to return my car to me at 3pm. I heard nothing from them but an email saying I could come pick it up. Pick it up? You are to deliver my car to my office. After calling them at 2pm, I found out the Parts manager did not think it could be installed and it took the Service Adviser to figure out it can at 2pm. They returned my car to me at 3:15 pm, not cleaned on the inside but washed on the outside. No discount for the Navi. So at this point we are 3 plus hours of my time wasted and a nice...hey..I am sorry. The next days involved a call from the client service advocate who had a sales manager call me. He had no solutions for me and said he would call me back the next day with options. No call the next day or response from the email I sent the customer service advocate. I guess they just do not care about you when you have paid for everything with the vehicle. Future customers keep that in mind when they smile at you and ask for your trust. I am not looking for a bunch of freebies or a bunch of money, but to treat a new customer of Mercedes-Benz this way has turned me off from that manufacturer and that dealership. Go somewhere else to buy from someone that cares after the sale.
author nr6/08/2015 04:40:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bryan
Very happy in the process of buying the car. The process was quick and we did not spend hours in bargaining. The financing was also easy.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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