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Continental Mazda of Naperville

2363 Aurora AveNaperville, IL 60540
1-888-455-02281-888-455-0228
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 117 
Colm3/02/2015 05:44:39 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremy Gascoigne
Jeremy made the process very straightforward which was a great help as I had just moved over from Ireland. He was very friendly and knowledgeable and I would recommend him and the team to a friend. The Mazda 3 is a ovely car and not too expensive which is great. I will be back in the future when its time to updgrade!
Continental Mazda of Naperville responded to this review
3/03/2015
Good morning! Wow thank you for such a sweet review!! We are happy to hear about your new Mazda3, yay!! Congratulations and enjoy -- we look forward to working with you again in the future. If you have any questions or concerns at all please do not hesitate to call us up or swing by the dealership; we would be happy to assist you! Have a great week!
Ellen D2/28/2015 03:03:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Bimel ,Jeremy Storino,Kelly Messick
We have to say this has been our most positive car buying experience yet! Jeremy was thorough, patient and knowledgeable. We appreciated the lack of pressure but the willingness to provide us with all the information we needed to make our decision. Everyone we came in contact with was friendly, professional and helpful throughout the process. We would definitely recommend Continental Mazda.
Continental Mazda of Naperville responded to this review
3/02/2015
Hi Ellen! Well this is such a sweet review, thank you so much for your kind words. We appreciate your thoughts and feedback more than you know! Big congratulations on your CX-5, that is such a wonderful car you will not be disappointed. We are happy to know that your experience here was so enjoyable. If you have any questions or concerns please feel free to give us a call or swing on by, we would be happy to assist you. Have a great week!
lietuvazjbs2/27/2015 07:38:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marko Knezevic
Marko made my Mazda 6 purchase super pleasant. He doesn't try to push or force you, and he is very understanding and kind. He was very helpful and he knows his stuff. From the time I walked in until the moment I got my keys and drove off, Marko made my experience of shopping for a new car easy and convenient!
Continental Mazda of Naperville responded to this review
3/02/2015
Hi there, congratulations on your Mazda6!! How exciting, that's a great car! We're super glad you had such a positive time at our dealership and working with Marko. He's a wonderful member of our team and really understand the importance of customer service. Thank you for taking the time to give us your feedback and we look forward to working with you again in the future!
J Capp.2/27/2015 02:02:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Bimel ,Jeremy Gascoigne,Efrain Heredia
Efrain, Jeremy, Mark and the rest of the Continental team were very straight forward and helpful in buying my new Mazda 6. We were able to work through any questions or concerns that popped up in a professional and efficient manner. I am extremely happy with my purchase and would highly recommend Continental Mazda for a car buying experience.
Continental Mazda of Naperville responded to this review
2/27/2015
Congratulations on your Mazda6!! Woohoo, what a great car! Thank you for sharing your experience with us - we love hearing customer feedback. We're glad that you are so happy with your purchase. If you have any questions at all please do not hesitate to cal us or swing by! Have a great weekend.
crazytrain5132/25/2015 09:55:45 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Bimel ,Jeremy Storino,Skylar Schultz,Kelly Messick
I just want to start out by saying I praise this dealership enough. From the minute you step into Continental Mazda you know that the people there will make it a point to make you feel at ease and make your car buying experience just a bit better than the other dealerships around. And I say this after also shopping at Pugi Mazda, Wilkins Mazda and CJ Mazda. I worked with a few people when purchasing my 2015 Mazda 3. First, Jeremy, who was extremely knowledgeable on all things Mazda and answered question after question for me as needed without a skip in his stride. He outlined the trim hierarchy on the Mazda 3 for me in an easy-to-understand way and after hearing my needs, recommended the two best trims for me. I wasn't planning on purchasing a car till April but the answer became so obvious and easy after listening to what he had to say that I jumped the gun and came back a week later ready to buy. Then, I worked with Skylar. I was torn between two models, the Mazda3 i GT and the s Touring. Skylar was helpful in allowing me to test drive both models on the test track behind the dealership to aid me in my decision making. I ended up deciding on a 6-speed manual Mazda3 s Touring. Problem was there were none at the dealership. Another salesman, Mark, helped me find one. He ran a search and found that there were 2 in the entire state which fit my criteria. He asked me which I wanted and told me they would go get it for me. At this time, we also settled on a price which was very fair. I then left and was told I'd be called when the car came in. The next day, Jeremy kept me updated and Skylar drove to Greenfield, WI to get the car. They got it back that evening but Jeremy told me not to pick it up till Saturday, as service was closed for the evening and he wanted to make sure they had looked over and inspected the car completely before handing it over to me. I agreed and went in the following morning to pick it up. I met with Kelly, the Finance Manager, who helped get the payments all squared away. The usual paperwork, all explained, and he was even able to help out with the interest rates due to a religious restriction where he added the 0.9% interest payment I was approved for onto the price of the car which allowed me to make 0% payments for the course of my loan thereafter. Finally, with that taken care of, a lesson in the car itself with Jeremy in the passenger seat walking me through each and every feature this very versatile car had to offer. When I was satisfied, I was off. A very pleasant and underpressured car buying experience and will recommend Continental Mazda to anyone looking to buy a Mazda!
Continental Mazda of Naperville responded to this review
2/25/2015
First of all, we want to thank you SO much for taking the time to give us all this feedback and sharing your thoughts & opinions with us. We couldn't be happier that you have done so because we truly enjoy hearing back from our customers. Next, wow. Thank you so much for choosing Continental! We are ecstatic to hear about your experience at our dealership and working with all of our devoted employees. Each employee is such a big part of our team here and we are glad you were able to see that for yourself. They will all be happy to hear this review as well. :) Congratulations on your Mazda3 s Touring!! What a great vehicle, you will not be disappointed with this decision. If you ever have any concerns or questions at all, please know that we are always just a phone call away or feel free to come stop by and we will be happy to help. Congrats and thank you again. Enjoy your new ride! We look forward to working with you again in the future - have a great week!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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