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Bermans Infiniti of Chicago

640 N. Lasalle StreetChicago, IL 60654
1-844-333-97681-844-333-9768
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Why You Should Buy a New Car From Us

Our goal is to make your car buying experience the best possible. Berman's Infiniti of Chicago's virtual dealership offers a wide variety of new and used cars, Infiniti i ... Read more
Our goal is to make your car buying experience the best possible. Berman's Infiniti of Chicago's virtual dealership offers a wide variety of new and used cars, Infiniti incentives, service specials, and Infiniti parts savings. Conveniently located in Chicago, IL we also serve Skokie, IL and Glencoe, IL. If you're looking to purchase your new dream car, you've come to the right place. At Berman's Infiniti of Chicago we pride ourselves on being the most reliable and trustworthy Infiniti dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!

Why You Should Buy a Used Car From Us

Our goal is to make your car buying experience the best possible. Berman's Infiniti of Chicago's virtual dealership offers a wide variety of new and used cars, Infiniti i ... Read more
Our goal is to make your car buying experience the best possible. Berman's Infiniti of Chicago's virtual dealership offers a wide variety of new and used cars, Infiniti incentives, service specials, and Infiniti parts savings. Conveniently located in Chicago, IL we also serve Skokie, IL and Glencoe, IL. If you're looking to purchase your new dream car, you've come to the right place. At Berman's Infiniti of Chicago we pride ourselves on being the most reliable and trustworthy Infiniti dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!

Dealer Disclaimer

Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or b ... Read more
Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash. Monthly payment calculator is an estimate and does not include tax, title, license or doc fees. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details. Based on EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle. While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.8
    Quality Of Work
  • 3.9
    Friendliness
  • 3.9
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 41 
Karinisgreat8/28/2014 12:52:30 AM
5.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Nassar
I contacted the company via email. Matan Aharoni responded immediately and followed up to make an appointment for a test drive. Upon my arrival I was greeted pleasantly by multiple people. The car was ready for the test drive. Steve Nassar was kind enough to accompany me during the test drive and work with me to get the pricing I needed. Steve is a proud father of two beautiful children and very personable. He went above & beyond to help me and then introduced me to Chris who finalized the numbers. Lastly, I met with Matthew Wishart, and worked out the financing of the vehicle. He was very professional & represented the company well. Everyone was kind and friendly. I would recommend this company and happy to share this review.
christine19858/19/2014 03:47:45 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Misty Reiser
We bought a 2013 certified pre-owned Infiniti JX35 for $39,000 in June and 6 days after we purchased it we noticed strange noises during acceleration. The next day while driving to work I made a left turn at a major intersection and the car completely stalled and died. I called the Infiniti roadside service and they told me a tow truck would be there in 45 minutes which then turned into 3 hours. When I went dealership (after getting a ride with the tow truck driver) I was told by Misty that the car passed the inspection so nothing was wrong with it when they sold it to me 6 days prior (obviously a lie). The service department told me that it was likely a transmission issue when they first got the car but when repairs were complete they didn't even have the decency to call and explain what repairs were made. I explained to Misty that I do not feel safe with this vehicle since it is already having transmission issues 6 days after purchase. Basically their whole CPO program is WORTHLESS. You would think Bermans would have at least offered to give me an extended warranty to help relieve my concerns but they did absolutely nothing but say "sorry" after we spent $39,000 on their vehicle.
Kccarshopper8/14/2014 12:37:32 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Chris Zammar,Misty Reiser,Matan Aharoni
I would never shop for a vehicle at Infiniti again because of my experience with berman's infiniti of Chicago. misty mislead us to believe the car we purchased at the price listed online, and on the car fax report we received from Matan was certified pre owned. It was advertised online that way as cars are currently but beware as we thought throughout the process of purchasing our car we would be getting a car that met the infiniti standards of being certified as a preowned vehicle. after we traveled from Kansas to Illinois to purchase from this dealer, as our local dealership did not offer certified preowned vehicles at the time, we surprised when we took our vehicle in for our first whale change and were informed by the Kansas City dealership that our car was not in fact listed as certified in their records. Not only was this an embarrassment but we did not have the free oil change or any of the additional perks that come with certification. It was even more upsetting to find out that the tires on our vehicle would not have met the infiniti level inspection and that we would have to buy new ones on our own. When we contacted the dealership and spoke with Chris, the general manager we got nowhere merely ran around in circles and still have no resolution after three months of dealing with this issue.
crwmlw7/01/2014 08:55:01 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Matan Aharoni
It started off with a few days of email and text communication with Maton and my husband on a vehicle that "yes, we have it in stock". Our communication with Maton was regular enough with him, up until the final moments of our arrival (should have known by now). First it's the obscure "park in front with your hazzards on". We were met at the door by a tall, thin unkempt man with a very loose handshack who gladly took our keys to "take care of our vehicle". Keep in mind, at this point, we were driving from the Midway area of Chicago, on a Saturday at 2:00 in the afternoon to see this vehicle, which, again, was in stock. While my husband walked away, I saw the same said slender, unkempt guy as a fairly portly looking gentleman about the car we were here for. The portly looking guy looked at the slender guy and motioned to him "oh, that car, well, people are pulling away in it right now in back, but I believe we have another one with higher miles". WOW! Really?!? Later learned, via their web-site that the portly guy was none other than Maton himself, who did not even have the nerve to come out of the office and speak to my husband and I. At that point, I lost it. The complete disregard of our time, while using their bait and switch process, was a waste of time. As I stated when I left, Yelp!, Dealer Rater and other on-line review forums will also be receiving my review of this dealership, it's practices and the horrible choice of a sales rep, Matan Aharoni. I'll take my business elsewhere, gladly, and continue to rate this experience on every forum possible.
BR24982/13/2014 08:07:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Nassar
Best experience by far..... Steve Nassar, Matt, and Matan were phenomenal. I went in knowing what I wanted and I already had a finance company. Matt bet my finance company's interest rate and I was able to buy an extended warranty to cover my entire car up to 106,000 miles. My experience at Bermans Infinit was like a breath of fresh air. Steve was great to work with; he was very knowledgeable and professional. I was not PRESSURED into buying the car, nor was I FAST TALKED by an employee that continued to throw numbers at me, without allowing me time to process the information that I was given. I had been shopping for awhile and the vehicle that purchased was the BEST for it's price with very low miles. The team at Bermans Infiniti put me at ease with making mynlarge purchase. They were professional, polite, and genuinely willing to help you without just trying to get a sale!!!!! I would HIGHLY RECOMMEND Bermans Infiniti to everyone. Very knowledgeable place; I wouldn't go anywhere else.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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