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Fletcher Jones Audi

1111 W. ClarkChicago, IL 60610
1-888-435-27381-888-435-2738

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold. Come Join in the Progress! Call or visit www.fletcherjonesaudi.com

Why You Should Buy a Used Car From Us

To say we consider each and every detail, both when we find your Audi and when we give it our ""Certified"" stamp of approval, is hardly an exaggeration. We're Fletcher J ... Read more
To say we consider each and every detail, both when we find your Audi and when we give it our ""Certified"" stamp of approval, is hardly an exaggeration. We're Fletcher Jones Audi. Ours is a history of details and reliability; some large and some small, but all of them, quite important. Call or visit www.fletcherjonesaudi.com to have one of our experienced staff assist you today!

Languages Spoken

  • Español
  • Deutsch
  • Русский
  • Polski

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Audi.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 117 
John7/03/2015 07:01:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tim Mettille
Audi service is excellent. Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, following up with status of the car, and overall a great ambassador for the Audi brand and Fletcher Jones service department. I am a very satisfied customer for over 13 years. John Stiefel
JKlinger7/02/2015 03:59:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Omar
Eight years ago we purchased our first Audi, an A3, from Fletcher Jones, and had a great experience with the purchase and the service over the years with the car. Oh, and we loved our car too! Our family is growing, so we decided to get a larger vehicle. We knew we would be considering another Audi, though we had some other cars on our radar as well. We of course went back to Fletcher Jones to look at new cars and Omar and Brandon were so informative, helpful, and kind assisting us. We were pretty certain we would go with the Q5 as our new car, but Omar and Brandon made that decision even more clear and ultimately help make that decision a reality. We are so grateful to them and so excited to start another era of Audi in our new Q5. Cheers!
David04776/27/2015 11:11:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:William gonzalez
My experience with service advisor William Gonzalez at FJ Audi was hands down the best I've had with any service department. And I have had quite a few cars serviced. William was quick in accommodating my schedule for the drop off and pickup of the vehicle. Once the vehicle was in service, he was prompt in calling me with a diagnosis and estimate of the repairs. His attention to detail was fantastic. It's been 6 months since the service was performed and I am extremely pleased with the service performed and my experience with William and FJ Audi. I highly recommend visitng him if you need your Audi serviced or maintained.
Outlaw6/27/2015 09:46:01 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:I don't remember
Same day service . They accommodated my time change. Very attentive and on time. Service people were prompt. Shuttle however iwas booked and so just took a taxi
Thibaud6/24/2015 01:36:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe di Anca
I just purchased a car at Fletcher & Jones and the whole experience was amazing. Very nice and professional people. Very friendly. I would recommend your team anytime ! Thank you.
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