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Fletcher Jones Volkswagen

1111 N. ClarkChicago, IL 60610
1-888-460-71701-888-460-7170

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold. Come Join in the Progress! Call or visit www.fletcherjonesvolkswagen.com

Why You Should Buy a Used Car From Us

To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletch ... Read more
To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletcher Jones Volkswagen. Ours is a history of details and reliability; some large and some small, but all of them, quite important. Call or visit www.fletcherjonesvolkswagen.com to have one of our experienced staff assist you today!

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Volkswagen.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 200 
Eosowner7/13/2016 12:45:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Joanna Najdala
Work was completed in a timely, professional manner. Service rep kept me informed throughout the process. I am very satisfied. I am not satisfied with being forced to complete at lease a 25 word review!
vwauto7/10/2016 03:31:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Negrete
Car had an emergency light that came on while daughter was driving. Auto was towed in free of charge in the evening and is was resolved by 9:30am next morning. Could not ask for any better service.
RGelisan7/08/2016 09:45:03 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Heberto and Servando
The guys at the service are awesome! Mr. Heberto, Servando and the rest of the guys there are awesome! Very friendly and very helpful! Will be my service for a long time!
mike sturman7/08/2016 09:27:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Servando lopez
The main reason why I continue to lease cars through Fletcher Jones is because of their amazing service group. For being a dealership in the city they make the experience enjoyable. The staff knows how valuable your time is so they get you in and out at break neck speed.
JennyVWdriver7/08/2016 07:57:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Negrete
Service identified some issues that were not part of the service package but needed to be addressed. They charged less than typical tire dealers to replace our 8-year old worn front tires. They also looked carefully at our extended warranty to be sure we weren't charged for items covered under it.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Fletcher Jones Volkswagen : Chicago, IL 60610 Car Dealership, and Auto Financing - Autotrader