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Fletcher Jones Volkswagen

1111 N. ClarkChicago, IL 60610
1-888-460-71701-888-460-7170

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspire ... Read more
At Fletcher Jones, Progress is the driving force behind everything we do. It is the result of, the OEM's we represents', meticulous design, exhaustive testing and inspired engineering. And ultimately, it is the birthright of every vehicle they build. This year, a NEW Generation of progress will take hold. Come Join in the Progress! Call or visit www.fletcherjonesvolkswagen.com

Why You Should Buy a Used Car From Us

To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletch ... Read more
To say we consider each and every detail, both when we find your Volkswagen and when we give it our "Certified" stamp of approval, is hardly an exaggeration. We're Fletcher Jones Volkswagen. Ours is a history of details and reliability; some large and some small, but all of them, quite important. Call or visit www.fletcherjonesvolkswagen.com to have one of our experienced staff assist you today!

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fletcher Jones Volkswagen.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 66 
tiger.wellendorf11/17/2014 12:45:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Hysen Alickolli
I felt very welcomed when I walked in. I bought a 2012 passat and i could not be happier with it. The staff was very pleasant and knowledgeable
olga.lopez.1481169/03/2014 10:37:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Garcia
Have been going to FJ since 2003 when I got my first beetle. I still have it and that's thanks in large part to the care it's received at FJ. The service staff and particularly, Jose, is outstanding. He goes the extra mile to ensure that I've understood everything and am getting the best service. Jose got into my new car and helped sync my new phone with my new Beetle and helped with other questions. I don't even have to ask, he'll just step up to it. I'm passing on my old beetle to my son and trust that he'll have the same joy that I experienced with it because it's been so well taken care of at FJ.
Bob. G.8/30/2014 04:23:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Negrete
Fletcher Jones was able to get me in quicker than I expected. They took care of all of the concerns that I had, and charged me for the minimal amount of work. I was impressed with their work, their effort, their care, their thoroughness, and then, the sparkling clean car! I bought my car from them, and plan to return, as they were helpful and fair with me. They gave me a great deal with my trade-in.
Aysam Mahmoud8/28/2014 05:03:18 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose
Jose did a great job of helping me. I really appreciated his help. I have went to other VW dealers, but none were as good nor as friendly as Fletcher Jones Volkswagon
Brad-L8/11/2014 07:29:08 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Danielle Cossick
I reached an agreement with Fletcher Jones this morning to purchase a 2008 Volkswagen Eos. Initially, I was advised by my sales consultant, Danielle, that the manager had accepted my offer to purchase the car outright, and was evaluating my offer regarding a trade. I specifically asked her if we had an agreement, and she confirmed that we did. Two hours later, Daniel advised that her boss liked my trade and had accepted my offer of a trade-in. She asked if I could submit a $500 deposit, and I promptly provided her my debit card information. After three hours passed, I was notified by Danielle that her manager had decided to accept a better offer on the car. Apparently, Fletcher Davis has a difficult time understanding that offer+acceptance=binding agreement. This dealership can not be trusted.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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