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McGrath Lexus of Chicago

1250 West Division StreetChicago, IL 60642
1-877-412-85471-877-412-8547
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We are the Number 1 Dealer for Customer Satisfaction and offer Free Lifetime Car Washes with Every Sale. REMEMBER, YOU PAY SALES TAX BASED ON WHERE YOU LIVE, NOT WHERE YO ... Read more
We are the Number 1 Dealer for Customer Satisfaction and offer Free Lifetime Car Washes with Every Sale. REMEMBER, YOU PAY SALES TAX BASED ON WHERE YOU LIVE, NOT WHERE YOU BUY! If you are local and do not wish to drive into the city, we will bring the vehicle to your home or work. Please call for scheduling. Please visit www.mcgrathlexusofchicago.com for additional information and please call or E-mail with your inquiries.

Why You Should Buy a Used Car From Us

******Midwest's #1 Lexus Dealer!****** Celebrating 12 Years, We are the Number 1 Certified PreOwned Dealer for Customer Satisfaction and offer Free Lifetime Car Washes wi ... Read more
******Midwest's #1 Lexus Dealer!****** Celebrating 12 Years, We are the Number 1 Certified PreOwned Dealer for Customer Satisfaction and offer Free Lifetime Car Washes with Every Sale. If you are local and do not wish to drive into the city, we will bring the vehicle to your home or work. Please call for scheduling.

Languages Spoken

  • Español
  • Русский
  • Polski

Dealer Disclaimer

Prices do not include taxes, licenses and title fees and a documentary service fee as permitted by law or regulation. All prices, specifications and availability are subj ... Read more
Prices do not include taxes, licenses and title fees and a documentary service fee as permitted by law or regulation. All prices, specifications and availability are subject to change without notice. All prices are subject to change at any time and vehicles may be sold prior to listing removal. Please contact McGrath Lexus of Chicago with your questions and visit http://mcgrathlexusofchicago.com
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
jimmalone10559/20/2014 01:02:32 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sharon Gale,Frank Cowan,Bill Tacker
...That's the only word I can use that comes close to explaining the series of unforeseen circumstances that brought me to the Lexus dealership! A good friend and long time Lexus owner insisted I visit his "friends" at McGrath Lexus in Chicago, when it unexpectedly became necessary for me to quickly purchase a pre-owned vehicle. With a somewhat preconceived notion of what the Lexus brand was, I agreed to his proposition. My experience began with General Sales Manager Sharon Gale. I'll remind you that being a first-timer at Lexus, I was feeling a bit apprehensive with all the pomp and circumstance surrounding the car maker's reputation and legacy. (Yes, I'm one of those people who find car buying a stressful and often times intimidating prospect). To my relief and pleasure, all of my anxiety vanished after five minutes in Sharon's company. She was sincere and authentic. She not only knew her business, she loved it! As a business owner, I recognized and connected with her immediate enthusiasm and straightforward accessibility. She wanted nothing more than to assure me I was in the best of hands at Lexus! My car-quest was then turned over to capable hands of the Pre-owned Vehicle Salesman Bill Tacker. His 14 years at Lexus afforded me a professional level of knowledge and expertise that was tempered by his friendly, accommodating demeanor. Again, as we perused the pre-owned, he was able to give a clear understanding of the Lexus brand, it's dependability, features and standing in the marketplace. Car salesman stereotypes aside, there was no pressure here. Rather a simple desire for him to reassure me that Lexus was a very good choice. It wasn't long before I'd picked out my next car! I'm not one who is impressed with perks and privileges. Again, as a business owner, I am impressed with customer rapport and confidence in a product. To me those are key elements in attracting and maintaining a loyal, consumer relationship. I can safely say that experts at McGrath Lexus have done exactly that!
McGrath Lexus of Chicago responded to this review
9/24/2014
Wow! Thank you so much for taking the time to share your wonderful experience with us online, and for giving us the chance to earn your business. I'm so happy to hear that our team worked to give you the enjoyable car buying experience we always strive for! Congrats on your new vehicle!
WayneMartin8/20/2014 01:30:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Julie Hill
I recently purchased a certified used Lexus hs250h Hybrid and I can’t say enough about McGrath Lexus of Chicago and how they were willing to work with me to make my purchase happen! The service was beyond what I could have expected and to a greater extent any experience that anyone has when purchasing a vehicle comes down the person you are dealing with as well and the latitude the dealership gives their sales personnel. In my case the sales person that helped me was Julie Hill of McGrath Lexus of Chicago. Julie was by far and away the best car sales person I have ever dealt with since I purchased my very first vehicle! She went out of her way to help me out in every way possible! Her demeanor was positive and cheerful and one thing that I hold above all else when it comes to the character of any individual I am dealing with is Honesty! Julie was straight forward and presented me with the details and facts about my car purchase leaving very little doubt as to whom I was dealing with! An Honest person! McGrath Lexus of Chicago is blessed to have Julie on their team and I can definitely say that McGrath Lexus of Chicago will benefit with future purchases from myself and my referrals! In a Nutshell McGrath Lexus of Chicago and Julie Hill are Top Notch!
McGrath Lexus of Chicago responded to this review
8/20/2014
You said it! We truly are grateful to have such an awesome person like Julie on our team! I truly appreciate your kind words regarding Julie, and am so happy to hear about your amazing experience with her. Congrats on your new 250h Hybrid, it's a beautiful Lexus and I hope you're enjoying it!
franco10148/11/2014 05:19:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Heather O'Malley ,Nick Novelli,Mike Tumilty,Doug Bell,Jessica Griffin
I have been dealing with McGrath Lexus now for almost 8 years and have leased 3 vehicles. The staff is outstanding from the working through the lease to the vehicle delivery. I truly enjoy working with the entire team. The post sales support is also outstanding. I have brought members of my family to McGrath to purchase vehicles as well.
McGrath Lexus of Chicago responded to this review
8/12/2014
Thank you so much for being such a loyal customer to our dealership over the past 8 years. I'm happy to hear that you have been satisfied with every one of your vehicles leases! I appreciate your recommendation and business!
Trsloyer8/07/2014 10:45:44 PM
3.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Russ Raskin,Frank Cowan
I wish I could say my purchase was uneventful but it wasn't quite perfect. I purchased a Toyota F J Cruiser on 18 July 2014 and drove it back to KY. I was promised the title work within 10 days. That did not quite happen. McGrath told me twice that they were waiting on the check to clear but the fact is it cleared on 21 July 2014. This Monday they said that the bank had to clear them to send the title. We cleared that up, and they promised to overnight it. A small problem with UPS delivering it to a door we seldom use but it was finally on my door step on 6 August 2014. My salesman was Russ and except for forgetting to call me back during the delayed title problem was very Pleasent to work with. No complaints about Russ during the buying process. He treated my wife and I very well. I love the F.J. And would recommend it to anyone. I rated this dealer on the in the "good" range because the post buying titling delay was very frustrating and caused both me and my bank our valuable time.
tsanchez897/11/2014 12:15:14 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank Cowan,Jack Martell,Bill Shamah
My boyfriend and I drove up to McGrath Lexus to look at a used Lexus that he was thinking about purchasing. We weren't totally sold and weren't sure if we were going to actually get it or not. As soon as we walked in we were welcomed by Jack Martell who made us feel right at home, he was helping out his friend/coworker Bill Shamuh who was busy with another client and was originally supposed to help us purchase our new car. There was a reason Jack was our "guy" he was very patient I never felt obligated or pushed into anything which is what usually happens at most dealerships, but NOT THIS ONE. Jack accommodated us, made us feel like a friend, and very comfortable with our decision, he exceeded our expectations! After taking the car for a test drive it wasn't a tough choice on whether or not we wanted the car. This place was awesome!
McGrath Lexus of Chicago responded to this review
7/11/2014
Thank you so much for your kind words regarding Jack and our team at McGrath Lexus! I am happy to hear that you and your boyfriend enjoyed your purchase experience, and drove home happy. Congrats on the new car!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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