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The Autobarn City Volkswagen

5330 W. Irving Park DrChicago, IL 60641
1-888-851-81941-888-851-8194
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Located in Chicago Illinois, the Autobarn City Volkswagen looks forward to serving your Volkswagen needs and we hope that we can help you with the purchase or servicing o ... Read more
Located in Chicago Illinois, the Autobarn City Volkswagen looks forward to serving your Volkswagen needs and we hope that we can help you with the purchase or servicing of your next new or pre-owned Volkswagen. We have helped customers from Chicago, Oak Park, Norridge, Franklin Park, and Harwood Heights with their Volkswagen needs and we look forward to helping you.We specialize in selling top used car models with low mileage & one owner off lease cars.

Why You Should Buy a Used Car From Us

Located in Chicago Illinois, the Autobarn City Volkswagen looks forward to serving your Volkswagen needs and we hope that we can help you with the purchase or servicing o ... Read more
Located in Chicago Illinois, the Autobarn City Volkswagen looks forward to serving your Volkswagen needs and we hope that we can help you with the purchase or servicing of your next new or pre-owned Volkswagen. We have helped customers from Chicago, Oak Park, Norridge, Franklin Park, and Harwood Heights with their Volkswagen needs and we look forward to helping you. We specialize in selling top used car models with low mileage & one owner off lease cars.

Languages Spoken

  • Español
  • Русский
  • Polski
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 202 
Susanville6/24/2015 03:57:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Victoria Lopez
From the moment I walked in to the moment I walked out Victora Lopez provided me with the highest level of assistance that was kind, caring and excellent. Thanks!
CindiE6/16/2015 06:15:34 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Conrad Swiatkowski
Conrad is very professional and always very helpful. He simply is the best and I will always try to work with him whenever possible for getting my car serviced.
peterpbmj6/15/2015 03:50:39 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Conrad Swiatkowski
Great job on the new waiting area and as usual excellent customer service, excellent workmanship, Always look forward to seeing Conrad Swiatkowski he gives me the a good understanding of the work to be done, how long, and approximate cost, Real pleased with the service at Autobarn V W. and will continue to have all my service done here. Peter McKatten 2010 Jetta and love it.
Rick Ramirez5/16/2015 03:35:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kate Dziekan
We continue to bring our vehicles here, thanks to the excellent customer service and fine work. Superior help from Kate Dziekan. The new lounge is great.
jcs5/09/2015 05:05:50 PM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ray Cotto,Thijs DeKool
So I was searching for a low milage Audi Q5 and come across a car listed at Autobarn Volkswagen. I called and began speaking with Ray in Sales. Ray sent me some pictures and I decided that I wanted to purchase the car for cash. That's when things started to get strange, Ray asked me if I was going to purchase any extras when I said that it was a cash deal and that I would put down a $5000 deposit he told me to that someone had previously scheduled a test drive and was just arriving. He promised to call me back in an hour. After several hours, I called back and spoke with the sales manager. He told that he was sitting down with the buyer right now and they were purchasing financing and an extended warranty from him. I chalked it up to a bad luck and continued my search, After almost a week I noticed that the car was still for sale. I contacted the dealer again and spoke to an Otto(???) in sales. He told me the car was still available. I told him that I wanted to buy the car for cash. At that point he wanted to check with his sales manager to see if the car was still available. After this communication from Otto stopped. This was really strange so I changed my email and contacted them again. This time I spoke to Perry Kahkesh and yes the car was still available, Here is an excerpt Hi Perry: I would like to take delivery of the car Saturday I can get on a plane Friday night and be at your dealership the first thing Saturday morning with a certified check for $31,900. Alternatively, I can wire the funds to your bank account on Friday so that they will be in your account before COB Friday afternoon. His response: "Let me see if the car has not been sold yet and talk to my manager and get right back to you" At this point communication stopped with Perry. Now I was getting aggravated, I tried one more time this time with Thijs de Kool. Here is an excerpt from his intro email: "Thank you for your interest in the 2012 Audi Q5. My name is Thijs de Kool and I am one of the Sales Managers here at the Autobarn City Volkswagen. We do still have this vehicle in stock and ready to go. The 2012 Audi Q5 is an AMAZING car, and I am sure you will love it!!! Here is a link to more pictures and a free CARFAX report:" Once again, they will not sell the car for cash, communication stopped. So what's going on with these guys?? Do they have the car or not, are they just trying to get you into the dealership? will they only sell if you buy extrras? The answer is I don't know but I would be wary of doing business with them. To call them unethical would be a compliment
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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