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Star Nissan

5757 West Touhy AvenueNiles, IL 60714
1-844-470-66351-844-470-6635
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Star Nissan in Chicago, IL, serving Niles, Skokie, Highland Park and Evanston, IL is proud to be an automotive leader in our area. Since opening our doors, Star Nissan ha ... Read more
Star Nissan in Chicago, IL, serving Niles, Skokie, Highland Park and Evanston, IL is proud to be an automotive leader in our area. Since opening our doors, Star Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

Why You Should Buy a Used Car From Us

Star Nissan in Chicago, IL, also serving Skokie, IL and Evanston, IL is proud to be an automotive leader in our area. Since opening our doors, Star Nissan has kept a firm ... Read more
Star Nissan in Chicago, IL, also serving Skokie, IL and Evanston, IL is proud to be an automotive leader in our area. Since opening our doors, Star Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

Languages Spoken

  • Español
  • 한국어
  • Русский
  • Polski

Dealer Disclaimer

Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, captive ... Read more
Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, captive cash or bonus cash. Monthly payment calculator is an estimate and does not include tax, title, license or doc fees. Please contact dealer for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details. Based on 2005 EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle. While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.5
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 87 
Recentbuyer4/08/2016 10:14:45 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Shannon Hoffman
My wife and I purchased a car from Star Nissan in Niles, IL March 2016. The experience has left us bitter, angry, and dissatisfied. We feel like we were cheated. I recommend buyers beware and that they not purchase a car from Star Nissan. In the future, we will take our business to a dealer that is not part of the Berman Auto Group.
Star Nissan responded to this review
4/13/2016
Thank you for reaching out and addressing your concerns with us. We received your inquiry, working with you on different vehicles you showed interest in to help assist with your purchasing options. We extend that courtesy to everyone we work with. We understood you weren't exactly sure what your purchase strategy was so we made every effort to be completely transparent and were happy to help however we could at the time of your visit. On March 26th, 2016, you visited Star Nissan and decided on a vehicle in inventory. We originally presented different payment options with financing and an example of what monthly payments would be with $2,000 down. You signed the worksheet agreeing to the price, yet decided to decline financing. We informed you that you would be forfeiting certain manufacturer captive financing incentives. You insisted on paying cash and chose to purchase ResistAll. The worksheets you originally signed and agreed to showed a $2,000 down payment for both the financing worksheet with payment options, as well as the cash option worksheet we presented that you signed, still carrying the $2,000 down, which is what changed the bottom line. The bill of sale you signed also shows the $2,000 down payment. It is not uncommon for a purchase agreement to go into the customer financial services office and a sales associate collect a down payment prior to finalizing all paperwork. Additionally, there are other circumstances when a deposit is provided on a vehicle prior to billing, which is how this situation had occurred and explains why we contacted you requesting the balance of $2,000 due. In summary, the Finance Manager billed this as a cash deal thinking that the sales associate previously collected the $2,000 down. Once the deal was in accounting and they did not see a receipt for the $2,000, we contacted you to collect the money due. This was solely human error as we previously explained. The experience was unfortunate and completely misconstrued. Again, we do apologize for any inconvenience this may have caused you. As of Monday, April 11th, we received your response in which you agreed to remove your complaints and submit payment for the $2,000 due.
CastilloFam2/09/2016 03:49:32 PM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jorge R.
We went in to check out a car we had seen on-line and had the opportunity to be paired up with Jorge. He was great from start to finish. He was willing to work with us and eager to make sure we were happy with out experience. Please if your are looking to purchase and would like to have a no-hassle experience please ask for Jorge.
Star Nissan responded to this review
2/09/2016
Thank you for the 5-star review, it's much appreciated!
Steve1/30/2016 12:43:07 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eli Reznik
Had a good experience buying a used car for my teenage daughter about a month ago. Eli was very helpful, and the car checked out at my local repair shop as being in excellent shape.
Star Nissan responded to this review
2/09/2016
Thanks for the 5-star review, Steve. It's much appreciated!
Sergio Velasco1/16/2016 05:38:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eli Reznik
We were helped by Eli Reznik. What a great guy! He was very knowledgeable and very patient with us. Very honest and upfront. Will definitely be buying more cars in the future from him and sending recommendations his way! Highly recommend Nissan in Niles and go see Eli!
Star Nissan responded to this review
1/19/2016
Many thanks for the recommendation! Eli is one of our top salespeople and it's obvious why.
LuisV1511/30/2015 08:08:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Edgar Martinez
I was taken care of with great customer service by this sales associate. He provided great information and would highly recommend going to this dealershipS
Star Nissan responded to this review
12/01/2015
Thank you, we appreciate it!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Star Nissan : Niles, IL 60714 Car Dealership, and Auto Financing - Autotrader