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Peoria Toyota Scion

7401 N Allen RdPeoria, IL 61614-2490
1-866-790-91981-866-790-9198

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Peoria Toyota Scion was recently remodeled and is now among the nicest dealership facilities in Illinois. We provide many amenities that offer our customers comfort, ente ... Read more
Peoria Toyota Scion was recently remodeled and is now among the nicest dealership facilities in Illinois. We provide many amenities that offer our customers comfort, entertainment, and cafe dining. Come see for yourself why Peoria Toyota Scion is The Better Way to buy and service your vehicle.

Why You Should Buy a Used Car From Us

Peoria Toyota Scion was recently remodeled and is now among the nicest dealership facilities in Illinois. We provide many amenities that offer our customers comfort, ente ... Read more
Peoria Toyota Scion was recently remodeled and is now among the nicest dealership facilities in Illinois. We provide many amenities that offer our customers comfort, entertainment, and cafe dining. Come see for yourself why Peoria Toyota Scion is The Better Way to buy and service your vehicle.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 24 
9corolla11/07/2014 10:08:23 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Andrew
I have to take my corolla Toyota to get fix for a very noticeable jerking it does when it goes from 1st to 2nd gear. I called them and explained the issue over the phone and the lady I talked to said that she was making notes. My husband had to take my car in for the appointment, there was a verbal misinterpretation of the issue, which is completely irrelevant due to the fact that the Toyota service for Toyota cars should be able to diagnose any issues with their special equipment specially made for Toyota cars. My husband was told that Toyota technician drove my car a couple times and did not notice an issues. So, they completed all the recalls the car had but did not bother to check it further. I think is very alarming that a so call Toyota technician drove my car and did not feel the strong jerking it does. I called them back the next morning and thanked them for fixing the recalls (which I had not asked for) and explained that the actual issues was not looked at. Instead of apologizing, I was immediately given the blame for their lack of knowledge of their own specialty. Further more, instead of offering to fix the problem right away I was told I had to reschedule and wait longer to take my car back. A few weeks before I called Toyota, I had taken my car to a mechanic who was able to diagnose the issue within minutes. Toyota service department should be embarrassed that they could not identify an issue that is very obvious. This Toyota service does not only lack knowledge of their own make of cars, they also lack customer service. And in all honesty, the busy schedule of the service department has only deter me from may be purchasing another Toyota in the future. Busy service department could only mean problem cars.
Pearlsucks10/06/2014 12:42:35 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Joe Ziegler
The most rude dealership I ever experienced specially Joe Ziegler is the most impolite or ill-mannered sales person. please take this warning seriously and buy your car elsewhere. Good luck.
Bissous13/03/2014 01:01:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Altpeter
WHY I recommend Peoria Toyota: I sent a "chat" to the Peoria Toyota dealer after working hours last Sat. inquiring about a Sienna XLE, including exactly what we wanted on it. Sam Altpeter (309-231-2035) immediately chatted back, answering all of my questions succinctly. Sam is very professional and listens to what a customer says. (Something that seems difficult to find in car salesman). No sales talk bologna, cliches, run around, or excuses. Sam is a "Just the Facts" kind of guy. He saved us a lot of time with his manner, which we both appreciated and liked. Toyota was upgrading the wiring harness on the models with heated seats, so this model was difficult to find with the new harness. Sam said he'd have to check with Service Dept. to see if they'd received the harness yet, which he did first thing Mon. morning and emailed me that Service was installing the harness as he was writing me and with the complete description of the vehicle, so I could confirm that it had everything we wanted. It did. He then sent detailed pricing information, which was VERY competitive. (We had checked what we should pay for this specific vehicle on Consumer Reports, as well as with other dealers.) Sam gave "our" vehicle priority for the harness installation in the Service Dept. to have it ready by 4 p.m. on Monday. We live 4 hours from Peoria, so this was perfect timing. We were willing to drive the extra distance to work with someone who responds well to our needs and does what he says he will do and do it promptly. It also showed that Sam would go the extra mile to meet customers' needs. (I later learned that Sam was having dinner at Chilli's with his family when he received my first "chat" on Sat. evening.) We received excellent pricing with Toyota's rebate AND this dealership's discount. We would highly recommend Sam Altpeter at 309-231-2035, as well as the Service Dept. at Peoria Toyota. It is a first class dealership with first class people. Linda S.
MOT1V8ED2/11/2014 11:38:59 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:David Desmond, Sales Manager
I was looking for a specific Venza, and Peoria Toyota had a perfect match. I called in and talked to David. He is very professional sales consultant and was able to answer all my questions. After few phone calls and going back and forth on the sale price we came to an agreement and I left a deposit (credit card was charged right away). Having secured the sale I proceeded with a purchase of an airplane ticket (I live in a different state) and made arrangements with David to be picked up from the airport. 4 hours later (!!!) one of the managers called me and....told me that unfortunately this particular vehicle was sold!!?? It obviously didn't sound right because I and David had been working out the details for over two days, and at all times he referred to management for approval, thus they had been informed from the start of our conversation about this deal. I can easily figure out what happened: most likely the vehicle was sold for more than I had offered!!! Very disappointing to see something like this happening with a well reputable dealership, but I guess money comes before customer service at Peoria Toyota!!! Decide for yourself!!!
sb19692/10/2014 11:02:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Hodgen and Mike Reinert
We had the best experience ever in buying our FJ Cruiser 2009. Mike Hodgen was so nice, not pushy and very personable. Mike Reinert helped us so much by just giving us hope that we would be able to get this vehicle. He was very professional and down to earth. We WILL be back to purchase our next vehicle and we WILL recommend them to our friends and family. Thank you so much.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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