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Cassens and Sons

3333 South State Route 159Glen Carbon, IL 62034
1-866-674-38921-866-674-3892
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Delivery Options
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Why You Should Buy a New Car From Us

We realize each customer has specific needs and we work hard to find the right vehicle for you. Call today and schedule an appointment for a test drive. Take advantage of ... Read more
We realize each customer has specific needs and we work hard to find the right vehicle for you. Call today and schedule an appointment for a test drive. Take advantage of this great price by printing this ad to bring in today!

Why You Should Buy a Used Car From Us

Cassens & Sons expert technicians put each preowned vehicle through a thorough quality inspection. Peace of mind is just part of the perfect experience here at our family ... Read more
Cassens & Sons expert technicians put each preowned vehicle through a thorough quality inspection. Peace of mind is just part of the perfect experience here at our family owned and operated dealership. We realize each customer has specific needs and we work hard to find the right vehicle for you. Call today 866-674-3892 and schedule an appointment for a test drive. Take advantage of this great price by printing this ad to bring in today!

Dealer Disclaimer

Price excludes taxes, license and title fees, and a documentary service fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 15 
janc5/23/2015 04:53:29 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Holly Lyon
bought a 2011 Town and Country from Holly Lyon and she was very helpful and I had a great experience. Also the finance manager was very helpful. There was absolutely no pressure It was one of my best experiences in purchasing a car and I have bought many from many different places through the years. I would definitely recommend this dealership and also Holly Lyon as the salesperson.
gitane704/23/2015 07:01:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Voyles, unnamed mechanic
I was stranded near St. Louis, en route to Wyoming, with a major fluid leak. Drove to Cassen's, the closest Dodge/Chrysler dealership, and presented myself at the service counter. Randy Voyles, Asssistant Service Manager, took care of me immediately even though everyone was pretty busy. Mr. Voyles looked under the hood, evaluated the problem, then asked one of the mechanics on duty to confirm his evaluation. Turned out to be a leaking brake fluid line coupling that needed to be tightened. No charge, no sweat, the most painless visit to a dealership service department I've ever experienced. Many thanks to Mr. Voyles and his mechanic. F. Chapman Cheyenne, WY
DrSuss4/21/2015 10:58:21 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Lane and Finance Person
I bought a new Town and Country from Steve Lane and he was very helpful and I had a great experience. Also the finance manager was very helpful. There was absolutely no pressure and they were able to work out a great finance rate. It was one of my best experiences in purchasing a car and I have bought many from many different places through the years. I would definitely recommend this dealership and also Steve Lane as the salesman.
unsatisfied customer3/30/2015 09:48:12 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:not sure of his name will post when I find out
Bought a brand new car from Cassen's was very satisfied with the buying experience, however, when it came time for warranty repair it was the worst experience I've ever had VERY rude to me, after telling me they would not cover my warranty issue they then charged me for something that they knew would not fix the problem without even asking if it was a service I wanted . SO disappointed and in the next year was planning on buying another car here. NOT NOW!!! Horrible customer service!!!
Karla3/02/2015 02:39:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cliff Schinkoeth & Jack Gai
Our experience buying our new Jeep Grand Cherokee at Cassens was nothing but superior! From the time we walked through those front doors and met Cliff...to the finished sale. And, he told us not to hesitate any time we have any questions or need anything. Highly recommend!!!! Thank you to Cliff and Jack for an awesome experience! We love our new Grand Cherokee! A+ Mike and Karla Heuiser
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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