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Wright Automotive

Route 127 & 185Hillsboro, IL 62049
1-888-684-12991-888-684-1299
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

We assure you that we have not been in business for 40+ years if we didn't have a Great Selection, and Great Deals!Plus with over 110+ years of Experience our service dep ... Read more
We assure you that we have not been in business for 40+ years if we didn't have a Great Selection, and Great Deals!Plus with over 110+ years of Experience our service department is among the top in the central Illinois region, so service after the sale will be no proboblem, and yes we have a loaner for all our customers if needed. Remember Service after the sale is KEY!!

Why You Should Buy a Used Car From Us

We assure you that we have not been in business for 40+ years if we didn't have a Great Selection, and Great Deals!Plus with over 110+ years of Experience our service dep ... Read more
We assure you that we have not been in business for 40+ years if we didn't have a Great Selection, and Great Deals!Plus with over 110+ years of Experience our service department is among the top in the central Illinois region, so service after the sale will be no proboblem, and yes we have a loaner for all our customers if needed. Remember Service after the sale is KEY!!

Dealer Disclaimer

CALL FOR FURTHER DETAILS. Sale Price may include all rebates and incentives currently available. Call Dealer for further details and clarification.Price excludes taxes, l ... Read more
CALL FOR FURTHER DETAILS. Sale Price may include all rebates and incentives currently available. Call Dealer for further details and clarification.Price excludes taxes, license and title fees, and a documentary service fee.
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Dealer Ratings

24-Month Overall Rating
  • 1.0
    Customer Service
  • 2.0
    Quality Of Work
  • 1.0
    Friendliness
  • 1.0
    Overall Experience
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Dealership Reviews

1 - 2 of 2
A_Bell1/19/2015 09:16:57 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me: Tristan, Mike
I am extremely disappointed with my experience here and won't be going back. Here is my experience as unbiased as I can tell it: - I entered lot to see a used vehicle that had been on their lot for 3 weeks. Discussing the vehicle with the salesman, I was told the vehicle had undergone their standard used vehicle inspection and oil change. - I test drove vehicle and noted some shimmy in brakes, so I asked for the brakes to be inspected. - I left the lot to visit another dealership, then later received a call that the vehicle had not had the standard inspection and oil change as the salesman had said. They offered to replace the warped rear rotors causing the shimmy and pads, which was nice. - When I returned to the dealership, I entered the vehicle to find that the salesman or another employee had smoked in the vehicle between my test drives. It had been a non-smoking car before that point which was important to me. - With the brakes, inspection, and oil change resolved, I did a final check over the vehicle. When looking closely, I found some fluid on the left side of the bottom of the engine. The salesman didn't know what it was, so we both discussed some possible causes. He thought it might be residual fluid from the AC pump, which had been replaced. I thought it might be coming from near the water pump. I told them to check out the leak before I signed. They returned saying, "We did not identify a new leak". - I signed the papers understanding it was an "As-Is" purchase, assuming responsibility for the issues of the car but trusting their word that the fluid was a non-issue. - Within a week find the leak was still occurring (I parked on gravel the first 6 days so couldn't detect the leak). I took it to a Honda Dealership in another state where I had just relocated, and they immediately identified it as an oil leak through the front crank seal. - I had the dealership repair the issue, and then I called back Wrights to inquire about the issue. They claimed I only asked them to look around the water pump (less than 10 inches from the crank seal, fluid would have been very visible from under the car), would not respond to my inquiry into whether they kept a written report of their used car report, and did not make any effort to rectify the situation, meet me in the middle, or work to find a compromise. I can't tell whether this was an issue of lack of integrity or technical competence, but either way they've lost me as a customer.
kylekeenan7/27/2013 10:16:15 AM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:kyle knight
Wright told me everything i want to hear to sale me a truck!! The only thing i wanted was wheels and tires put on my new truck. A pretty simple common thing to do right?? WRONG Not if you are dealing with this service department they gave me the run around and really didnt lift a finger to help me the were rude and acted as if they had better thing to do. i have waring lights on a brand new truck 1500 mile the service manager told me to get used to looking at the lights is all i can tell you
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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